MEETING POINTS and/or PICK UP
In order to verify if a pick up is provided by the tour company, it is very important to read over your voucher the day before your tour and see if this is an option. If your tour company provides a pick up, make sure to see the receptionist at your hotel and have them call to confirm the tour and the time that you will be picked up in the lobby.
Keep in mind that most tour companies do not offer pickups at hotels. Normally a meeting point and time will be stated on your voucher. Meeting points may not be close to your hotel but at a central location closer to the venue or the area you will be visiting in the tour. Meeting points tend to be at a metro stop or local café, so be sure to get acquainted with the points of interest of your destination and be sure to know where you meeting point is the day before. Utilize Google maps on your phone the night before and figure out the best way to get there.
Please allow yourself enough time to arrive at the meeting point at least half an hour prior to the tours departure time. The area will be busy with other tours meeting at the same place, look for someone with an umbrella or clipboard and show them your voucher, if they are not with your tour company they can point out someone who is.