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My name is misspelled on my itinerary. Will this affect my airline tickets?

Yes. As soon as you get your confirmation letter, double-check the spelling of your name as it is listed on the reservation. Make sure the name you provide to us matches the name on your passport exactly. If there are any issues that are not cleared up before your flight, you may not be able to fly on those specific tickets. Checking the spelling now can save you some potential heartache later.

NOTE: Any applicable charges imposed by our vendors will be your responsibility. Name changes are considered traveler substitutions, which are subject to cancellation fees.

Can I request seats in advance?

In many cases, yes, but not always. Some airlines don`t assign seats in advance. TripMasters will forward your request of preferred seating to the airline and you can check for confirmation on the Air Itinerary page. Note that you do have a confirmed reservation even if there is no seat assignment on the itinerary. If the airline is available to accommodate you, your seat assignment will be indicated in the itinerary. If, for whatever reason, you cannot reserve your seat of choice, check in early at the airport and see if there isn`t any way the counter staff can help you snag your desired spot.

NOTE: Seating on the bulkhead or emergency exit rows cannot be assigned before boarding; the airlines must qualify such passengers upon check-in. If you want a seat in either of these rows, it is advisable that you check in early.

What should I do if my flight is delayed or canceled?

Try to work with your airline and see if they will rebook your flight. Call us immediately afterward. TripMasters is available 24 hours a day, 7 days a week to assist you with your travel needs, including those caused by flight delays or cancellations. After you rebook your flight with your airline, call us with your updated flight information.

NOTE: TripMasters is not responsible for flights delayed or cancelled, portions of trips missed due to such issues, or additional expenses incurred prior to joining your trip.

Do you have any tips to help ensure a smooth check-in?

Expect the unexpected: All of us want our trip to go smoothly, but expect that surprises may occur at any time throughout your time in transit.

Arrive early: Make sure you have allotted ample time for your journey, including giving yourself plenty of time for getting to the airport, making your way through check-in and security, and making your way to the departure gate.

Check your check-in times: Keep in mind that many airport websites now provide real-time information on flight delays. Whether you check online or call the airline, stay informed.

Know who your operating carrier is: You may be traveling with a different airline than the one listed on your ticket. At the airport, you will be checking in with the airline listed as your operating carrier.

How can I be sure that I have enough connection time between flights?

When a flight is booked, there is a `minimum connection time` that is set by the airlines; with the new booking, the airline must adhere to the minimum connection time that corresponds with the flights booked. These connection times may be shorter or longer than what you desired. Pay attention to the flight itinerary when booking, as we do recommend that you give yourself ample time to transfer flights in a calm and collected manner.

Can I earn Frequent Flyer miles on my TripMasters flights?

How Frequent Flyer miles are earned varies from airline to airline. TripMasters has contracted special rates in order to give you the best value, but sometimes that means mileage accural can be prohibited. You can always check with the airline directly by adding your information directly on the airline`s website when you check in. If you are eligible to accrue Frequent Flyer miles, you may be able to receive them after check-in, depending on airline.

Will I receive a complimentary meal on my flight? If so, will the airline accommodate special dietary requests?

Only the international long-haul over-the-water flights include meals nowadays. Short-haul flights will not serve a meal. If you have special dietary concerns, please add all the concerns and requests to the special requests field during the booking process. If you have already filled out your booking, you can submit your request via e-mail to and we will make the request on your behalf. You can also make the request directly with the airline by visiting their website.

Do I need to reconfirm my flights before I depart?

We recommend very strongly that you check in online, 24 hours before departure. When checking in, provide your cell phone number, so they can notify you of any changes. Typically airlines give the option for the traveler to be warned of upcoming changes either by a phone call or a text message.

Is there anything that should be done with my bags?

Set your bags apart from the others by tying a colorful ribbon, stitching a unique patch or affixing a large sticker onto each bag. As a result, you will see your bags as soon as they enter the carousel area, and people will know not to grab your bags in an attempt to find their own.

Do I need to remember my flight number?

Yes. Always. This may seem obvious, but keeping your flight number at the forefront of your mind will make things easier in smaller airports, or ones overseas, which may only list arrivals and departures by flight number and not city.

What is the PreCheck program?

It`s very important and you should consider signing up for it. The TSA`s PreCheck (, a trusted traveler program, has spread to more cities across the U.S. and is now available at more than 180 airports. Members of the program are prescreened and can jet through security without having to take off their shoes or remove laptops from cases. The U.S. Customs Department`s Global Entry program (see is another shortcut for frequent international travelers, especially as the federal government immigration and customs lines get longer.

How can I get in touch with my airline?

You can give their toll-free customer hotline a call, or you can visit their website. Select airline information can be found below.

Aer Lingus 800-223-6537

Aeroflot 888-340-6400

Air Canada 800-247-2262

Air China 800-882-8122

Air France 800-237-2747

Air India 800-223-7776

Air New Zealand 800-262-1234

Alaska Airlines 800-426-0333

Alitalia 800-223-5730

American Airlines 800-433-7300

Austrian Airlines 800-843-0002

Avianca 800-284-2622

British Airways 800-247-9297

Cathay Pacific Airways 800-233-2742

China Airlines 800-227-5118

Copa Airlines 800-359-2672

Delta Airlines 800-221-1212

Emirates 800-777-3999

Finnair 800-950-5000

Iberia Airlines 800-772-4642

Icelandair 800-223-5500

Japan Airlines 800-525-3663

Jet Airways 877-835-9538

JetBlue 800-538-2583

KLM Royal Dutch Airlines 800-225-2525

Korean Air Lines 800-438-5000

LATAM 866-435-9526

Lufthansa German Airlines 800-645-3880

Qantas Airways 800-227-4500

South African Airways 800-722-9675

Swiss Air 877-359-7947

Taca International Airlines 800-400-TACA

TAP-Air Portugal 800-221-7370

Thai Airways 800-426-5204

Turkish Airlines 800-874-8875

United Airlines 800-241-6522

Virgin Atlantic 800-862-8621