Special check-in instructions
The front desk is open daily from 6:00 AM - 10 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
- Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
- New Year's Eve (December 31) Gala Dinner per adult: CRC 42500
We have included all charges provided to us by the property.
Know before you go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards, Discover, Cash, American Express, Mastercard, CRC
Property Facilities
- Accessible shuttle
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- At least 80% of all lighting comes from LEDs
- Banquet hall
- Business center
- Change of bed sheets (on request)
- Change of towels (on request)
- Children's pool
- Comprehensive food waste policy
- Comprehensive recycling policy
- Conference space
- Conference space size (feet) - 5382
- Conference space size (meters) - 500
- Contactless check-in is available
- Contactless check-out is available
- Daily
- Free breakfast
- Free buffet breakfast
- Free self parking
- Free WiFi
- Front desk (limited hours)
- Full-service spa
- Garden
- Grey water recycling system
- Hiking/biking trails on site
- Horse riding/rental on site
- Hot springs on site
- Hot springs property
- Housekeeping on request
- Humane animal treatment
- Kayaking on site
- Laundry facilities
- LED light bulbs
- Locally-owned & organized tours & activities
- Locally-sourced food on site (80% or more)
- Nightclub
- No cribs (infant beds) available
- No elevators
- Number of accessible parking spaces - 4
- Number of bars/lounges - 1
- Number of hot tubs - 1
- Number of indoor pools - 1
- Number of meeting rooms - 2
- Number of outdoor pools - 11
- Number of poolside bars - 1
- Number of restaurants - 1
- Off-street parking
- Pets not allowed
- Pool access ramp on site
- Pool sun loungers
- Pool umbrellas
- Professional property host/manager
- Recycling
- Renewable energy source - solar
- Safe-deposit box at front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Showcase for local artists
- Smoke-free property
- Snack bar/deli
- Spa property
- Spa services on site
- Terrace
- Total number of rooms - 96
- Tours/ticket assistance
- Water dispenser
- Waterslide
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible spa
- Wheelchairs available on site
- Ziplining on site
Rooms
Standard Room, Accessible, Mountain View
2 Queen Beds OR 1 Queen Bed
431-sq-foot room with mountain views
2 Queen Beds OR 1 Queen Bed
431-sq-foot room with mountain views
Internet - Free WiFi 50+ Mbps
Entertainment - Plasma TV with cable channels
Food & Drink - Mini-fridge and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet; free rollaway/extra beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- In-room safe
- LED light bulbs
- Mini-fridge
- Non-Smoking
- Plasma TV
- Recycling
- Rollaway/extra beds (free)
- Room service (limited hours)
- Shower only
- Towels provided
- Wardrobe or closet
- Wireless internet access
Superior Room, Mountain View
2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
646-sq-foot room, patio with mountain views
2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
646-sq-foot room, patio with mountain views
Internet - Free WiFi 50+ Mbps
Entertainment - Plasma TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and wardrobe or closet; free rollaway/extra beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- In-room safe
- LED light bulbs
- Non-Smoking
- Patio
- Plasma TV
- Recycling
- Rollaway/extra beds (free)
- Room service (limited hours)
- Shower only
- Towels provided
- Wardrobe or closet
- Wireless internet access