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ALL ABOUT TRAIN TRAVEL IN JAPAN

In Japan, trains are considered a secondary form of transportation; it`s how the majority of the people travel. So they`re modern, dependable and in some cases state-of-the-art. At the heart of the Japanese rail is an extensive network of `Shinkansen` high-speed bullet trains, with travel times that can occasionally rival the airlines. But unlike flying, there`s no long security check, no baggage limitation, and no hidden fees and very little stress. More importantly, the wonder of the train is that it instantly surrounds you with the very landscape you came to visit. You`re immediately immersed in the lifestyle while traveling amongst friendly locals and fellow adventurers. Plus, unlike the out of the way location of most airports, the train takes you from the center of one fabulous city to the center of another. Even the most basic second class train accommodation is roomier and more comfortable than any coach seat on a plane. And most trains are air-conditioned and non-smoking, with plenty of space to store your luggage (and no baggage fees).

ALL ABOUT TRAIN TICKETS
This section will give you a comprehensive understanding of train tickets including the different types of train tickets, choosing and booking a train ticket and the issuing methods of train tickets. We will also answer some of the most frequently asked questions about train tickets and traveling with train tickets.

TRAIN TICKETS EXPLAINED

A train ticket is a travel document valid for a single journey between two cities.

There are essentially two types of train tickets in Japan: tickets that come with a reservation and tickets that do not include a reservation, also known as open tickets. It`s important for you to understand their specifics, so let`s take a look.

In most cases and based on the route you`ll be taking, you will either get a ticket with a reservation included, an open ticket and a reservation, or an open ticket only. You do not have a choice in most instances, but it will help that you understand which kind of train ticket you`re getting since their condition of use is slightly different. Keep in mind that these different types of train tickets are usually not offered at the same time on the same route.

UNDERSTANDING TRAIN TICKETS

How long are train tickets valid for?
It depends if you have a ticket with a reservation or an open ticket.

Open tickets are valid for one month from the date of issue. The validity dates will be printed on the tickets. You can travel with an open ticket on any date within the validity period (however, remember: separate reservations may be necessary, depending on the route).

Tickets with reservations are only valid for the train for which the reservation was issued, on that specific travel date and time of travel.

Does my train ticket include a seat reservation?
It depends. Some tickets include a reservation, some tickets come with a separate, stand-alone reservation, and some tickets do not have reservations.

Please refer to the section Seat Reservations Explained for more information.

How can I tell whether or not I have a reserved seat onboard?
In Japan you need to visit the ticket offices to make a reservation on a specific train. Reservations cannot be made until you are in the country.

The train ticket indicates a seat number and car number.

CHOOSING AND BOOKING A TRAIN TICKET

Answers to frequently asked questions about choosing and booking your train ticket.

The Japan Rail Pass is issued as a PDF document, which must be printed from any computer printer prior to arriving in Japan. The voucher pass will be emailed to the passenger directly for printing.

ABOUT PRINT AT HOME JAPAN RAIL PASS

TRAVELING WITH A JAPAN RAIL PASS

ALL ABOUT SEAT RESERVATIONS
In this section, we will explain what a seat reservation is and help you to understand when a seat reservation is required or not. We will also answer some of the most frequently asked questions about seat reservations themselves and seat reservations in conjunction with train tickets. Please see our page `All About Rail Passes` for more information about booking seat reservations with a rail pass.

SEAT RESERVATIONS EXPLAINED

A reservation is a guaranteed seat on a specific train, assigned to you personally.

Whether you need a reservation or not depends on the train you`re on and what type of ticket or rail pass you have. Several different trains travel throughout Japan including the Shinkansen (bullet trains), express trains, limited express trains and more.

The first type of train is `Reservations Required` which in Japan only applies to a few trains, such as the Narita Express and Night or Sleeper trains. Tickets sold for these trains always include a reservation. If you are traveling on a Japan Rail Pass you are entitled to a free reservation, which also applies to the Narita Express.

The second type of train is `Reservations Recommended.` These trains offer you the possibility of a reserved seat, but a reservation isn`t mandatory. Even on `reservation recommended` trains, you still need to make your reservation at the ticket offices, which can only be done in Japan.

Finally, `Non-Reservable` trains are trains where a reservation is NOT needed or possible. When purchasing a ticket for these trains, you will receive an `open ticket`, typically valid for any non-reservable train operating on a given route. If you`re traveling with a Japan rail pass, reservations may be available. Simply get on board and sit in any open seat in the class of service of your pass.

In general, point-to-point tickets include a reservation whenever possible. It`s when you`re traveling with a Japan rail pass that the question of reservations is most important.

SEAT RESERVATIONS VS. TRAIN TICKETS

A train ticket and a seat reservation are two different things, although they are related.

A train ticket is a travel document that allows you to board a train for a journey but does not necessarily guarantee an accommodation (seat/sleeper) assigned to you on board. A reservation guarantees you a specific accommodation on a specific train.

In many cases, train tickets are issued as a combined ticket and reservation: you receive one travel document that indicates the specific train and seat assignment. This is the case for most Shinkansen trains as well as for night trains in Japan.

By itself, a reservation can NEVER be used to board a train. It must be used in conjunction with an open train ticket, as we`ve just described, or with a rail pass.

BOOKING SEAT RESERVATIONS

Answers to frequently asked questions about booking seat reservations.

CHANGING SEAT RESERVATIONS

Once the train departs, you can check with the conductor to see if there are any other available seating options. Please note that you should stay in the same class of service as your ticket or you may incur a surcharge. If you change seats and the seat you move to is reserved by another traveler, they will have priority. Of course, you will come across plenty of friendly travelers who may not mind switching seats with you if you ask politely.

AT THE STATION
This section provides a general overview of train station services and amenities as well as information for finding and boarding your train. There is also a list of the major train stations in Japan.

GETTING TO THE STATION

In general, you`ll find that stations are centrally located and conveniently reached via public transportation and most airport-to-city links. In addition, we encourage you to visit our `Train Station` pages to view specific train station information and maps with approximate locations of many of the most popular train stations in Japan.

FINDING AND BOARDING YOUR TRAIN

We advise travelers to arrive at least 30 minutes prior to departure. This allows you time to clear any security checks and locate the platform where your train will be departing. If you are departing from a larger train station (typically a city`s main station) and need to purchase tickets or activate your Japan Rail Pass prior to boarding, you will want to arrive even earlier to make sure you have enough time and to avoid doing a luggage-hauling sprint through the station.

When boarding the train, the train number and destinations are shown in Japanese and in Latin characters. On most of the platforms, there are floor markings that show where the train doors are located. The trains stop exactly at the door markings. It is a good idea to get in line to access the door as the trains do not stop for long on the platforms.

STATION SERVICES AND AMENITIES

Most Japanese train stations provide a variety of services, including currency exchanges, tourist information desks, lockers for luggage, arrival/departure boards, restrooms, coffee shops, restaurants, and shops. Some larger stations in larger cities have Wi-Fi hotspots, lounges for business travelers, and restaurants and bars. We encourage you to visit our Train Station pages to view information about services at a specific station.

ON BOARD THE TRAIN
In this section, we will go over various aspects of travel aboard the train from classes of service and overnight train accommodations to catering and onboard services. We will also answer some of the most frequently asked questions about overnight trains, and connecting trains. The trains cars are equipped with several sitting/sleeping arrangements including private cabins and an open area called `nobi-nobi` (semi-private) where passengers can lay down on a carpeted area.

CLASSES OF SERVICE

The Sunrise Seto and Sunrise Izumo are two long-distance overnight sleeper trains in Japan. They are operated by JR Central and JR West, the only remaining sleeper trains in the country.

OVERNIGHT TRAINS

Overnight trains are a great way to travel and make the most of daylight during your vacation. They allow you to spend a full day sightseeing in one city, travel through the night, and wake up refreshed and ready the next day in another city. And you not only save prime time for adventure but the money you would`ve spent on a hotel.

The amenities and services on board the Sunrise Seto/Izumo include shower rooms, toilets, vending machines, and small lounges. There are also private cabins on board ranked as single, and twin (bunks) rooms and `nobi-nobi` seats which are semi-private compartments.

The Sunrise Seto and the Sunrise Izumo are connected to one another until they reach the Okayama Station, where they are then separated into two 7-car trains. The Sunrise Seto heads south to Takamatsu on the island of Shikoku and the Sunrise Izumo heads north to the Shimane Prefecture.

ADDITIONAL TRAIN INFORMATION
In this section, you will find answers to the most frequently asked questions about trains as well as miscellaneous information regarding trains and train tickets. We encourage you to visit our individual train pages and a dedicated section on train tickets for more specific information. Last, but certainly not least you will find information on delivery options.

TRAIN FAQ`s

Answers to the most frequently asked questions about trains.

MISCELLANEOUS INFORMATION

Eating and drinking are permitted on all trains. There are no restaurant or bar cars on Japanese trains. Normally they offer vending machines and maybe a refreshment trolley selling snacks, coffee, tea, sodas and water. However, your own food and drinks can always be taken on board and Japanese train stations offer ekiben which are shops selling traditional Japanese packed lunches and other food. Please make sure to follow the local law when considering taking alcoholic drinks on board any train.

Tipping the train staff (other than dining car waiters) is not necessary or customary.

Seats/couchettes aboard trains are not always numbered consecutively. Passengers will be assigned adjoining seats whenever possible.

At this time, it`s not possible to make ticket reservations, choose a specific seat or specify seating preferences on our website when booking a reservation for trains in Japan. Also, many trains pull into a station in one direction and leave the station in another, causing the direction in which seats face to change. If at any time you would like to change your seat, speak with the conductor. They can often help you find a new seat.

Most trains do not carry emergency medical equipment. In case of a medical emergency, conductors on board will radio ahead to the next stop so that help will be ready and waiting.

Dates on train tickets are printed in the date/month format. (Example: October 9th will appear as 09/10).

Departure/arrival times on train tickets are based on a 24 hour clock. (Example: 1:00pm will appear as 13:00).

The term `coach` on train tickets refers to the train car where your seats are located, NOT class of service.

Class of service is located in a box on the right of the ticket labeled `class` or `CL` with either a number 1 or a number 2, indicating 1st or 2nd class.

DELIVERY OPTIONS EXPLAINED

Unlike airline tickets, not all rail products can be issued electronically. The only type of train document that can be booked ahead of time for train travel in Japan, is the Japan Rail Pass. We can issue and send you a Japan Rail Pass Voucher, that has to be validated at the ticket office once you get to a train station in Japan.

Please see our section on Issuing Methods for specific information on the different types of tickets.

ALL ABOUT REFUNDS AND EXCHANGES
We know plans can change and errors can happen. This section will give you an overview of important considerations regarding exchanges and refunds when booking your rail pass. We will also talk about lost and/or stolen tickets and what to do during strikes and train traffic disruptions.

REFUNDS AND EXCHANGES EXPLAINED

We know plans can change and errors can happen. This section will give you an overview of important considerations regarding exchanges and refunds when booking your train ticket or rail pass.

REFUNDS AND EXCHANGES ON TRAIN TICKETS (WITH RETURN ADDRESS)

What you need to know in order to refund or exchange a train ticket.

LOST OR STOLEN TICKETS REFUNDS AND EXCHANGES ON A JAPAN RAIL PASS

What you need to know in order to refund or exchange a rail pass.

ALL ABOUT JAPAN RAIL PASSES
In this section, we will explain what a Japan Rail pass is and help you to understand when to purchase a rail pass rather than a train ticket. We will also answer some of the most frequently asked questions about traveling with a Japan Rail Pass.

What you need to know about Japan Rail pass and if they are the best option for your travel plans.

UNDERSTANDING RAIL PASSES

Here you will find answers to the most frequently asked questions about Japan Rail Pass.

CHOOSING AND BOOKING A JR RAIL PASS

Answers to frequently asked questions about choosing and booking a Japan Rail Pass.

TRAVELING WITH A JR RAIL PASS