Special check-in instructions
This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 2000000.00 per stay
We have included all charges provided to us by the property.
- A late check-out fee will be charged
- Rollaway bed fee: IDR 726000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, UnionPay, IDR
Property Facilities
- 24-hour front desk
- Access to nearby outdoor pool
- Adventure sport
- Adventure sport property
- Archery on site
- Art gallery on site
- ATM/banking
- Banquet hall
- Beach
- Beach property
- Beach sun loungers
- Beach towels
- Beach volleyball on site
- Bicycle rentals on site
- Billiards or pool table
- Business
- Business center
- Business property
- By ocean
- Children's club (surcharge)
- Children's pool
- Concierge services
- Conference center
- Couples/private dining
- Daily
- Designated smoking areas
- Dry cleaning/laundry service
- Ecotours nearby
- Elevator
- Essential workers only - NO
- Family
- Family property
- Fishing nearby
- Fitness facilities
- Free area shuttle
- Free breakfast
- Free buffet breakfast
- Free ferry terminal shuttle
- Free self parking
- Free WiFi
- Full-service spa
- Garden
- Gift shops or newsstand
- Grocery/convenience store
- Hair salon
- Hiking/biking trails nearby
- Hiking/biking trails on site
- Horse riding nearby
- Horse riding/rental on site
- Kayaking on site
- Laundry facilities
- Luggage storage
- Luxury property
- Motor boating on site
- Mountain climbing nearby
- Multilingual staff
- No accessible shuttle
- Number of bars/lounges - 2
- Number of beach bars - 2
- Number of coffee shops/cafes - 1
- Number of floors - 3
- Number of meeting rooms - 6
- Number of outdoor pools - 2
- Number of poolside bars - 1
- Number of restaurants - 5
- Number of swim-up bars - 1
- Pets not allowed
- Playground on site
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Safe-deposit box at front desk
- Sauna
- Scuba diving on site
- Segway rental/tour on site
- Shopping on site
- Snack bar/deli
- Snorkeling on site
- Spa
- Spa property
- Spa services on site
- Spa treatment room(s)
- Supervised childcare/activities (surcharge)
- Surfing/bodyboarding on site
- Total number of rooms - 244
- Tours/ticket assistance
- Trampoline
- Volleyball on site
- Water skiing on site
- Waterslide
- Wedding services
- Wheelchair accessible (may have limitations)
- Year Built - 1995
Rooms
Double Or Twin Deluxe - Bed And Breakfast
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Double Or Twin Deluxe - Full Board
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Double Or Twin Deluxe Premier - Bed And Breakfast
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Double Or Twin Deluxe Premier - Full Board
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Double Or Twin Nirwana Deluxe - Half Board
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Double Or Twin Nirwana Premier - Half Board
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Nirwana Deluxe
1 Queen Bed OR 2 Twin Beds
334-sq-foot room with garden views
1 Queen Bed OR 2 Twin Beds
334-sq-foot room with garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Bedsheets provided
- Bidet
- Coffee/tea maker
- Daily housekeeping
- Desk
- Electric kettle
- Fan
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Mini-fridge
- Non-Smoking
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (24 hours)
- Satellite TV service
- Shower only
- Slippers
- Television
- Towels provided
- Wireless internet access
Nirwana Premier
1 Queen Bed OR 2 Twin Beds
334-sq-foot room with partial sea views
1 Queen Bed OR 2 Twin Beds
334-sq-foot room with partial sea views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Bedsheets provided
- Bidet
- Coffee/tea maker
- Daily housekeeping
- Desk
- Electric kettle
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Mini-fridge
- Non-Smoking
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (24 hours)
- Satellite TV service
- Shower only
- Slippers
- Television
- Towels provided
- Wireless internet access
Nirwana Room
1 Queen Bed OR 2 Twin Beds
334-sq-foot room with garden views
1 Queen Bed OR 2 Twin Beds
334-sq-foot room with garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Bedsheets provided
- Bidet
- Coffee/tea maker
- Daily housekeeping
- Desk
- Electric kettle
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Non-Smoking
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (24 hours)
- Satellite TV service
- Shower only
- Slippers
- Television
- Towels provided
- Wireless internet access
Suite Nirwana - Half Board
667-sq-foot (62-sq-meter) room with a balcony
667-sq-foot (62-sq-meter) room with a balcony
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Suite Standard - Bed And Breakfast
667-sq-foot (62-sq-meter) room with a balcony
667-sq-foot (62-sq-meter) room with a balcony
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Suite Standard - Full Board
667-sq-foot (62-sq-meter) room with a balcony
667-sq-foot (62-sq-meter) room with a balcony
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Suite, 1 King Bed (Nirwana Suite)
1 King Bed
667-sq-foot room, balcony/patio with partial ocean views
1 King Bed
667-sq-foot room, balcony/patio with partial ocean views
Layout - Bedroom
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries
Practical - Phone, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony or patio
- Bathrobes
- Bedsheets provided
- Bidet
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Electric kettle
- Flat-panel TV
- Free bottled water
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- In-room massage available
- In-room safe
- Iron/ironing board
- Minibar
- Mini-fridge
- Non-Smoking
- Phone
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (24 hours)
- Satellite TV service
- Separate bathtub and shower
- Shower only
- Slippers
- Television
- Towels provided
- Wireless internet access
Twin Nirwana - Bed And Breakfast
333 sq feet (31 sq meters)
333 sq feet (31 sq meters)
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, electric kettle, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors