Our vacation packages offer our clients a unique, fully custom approach to vacation planning. Begin with one of our suggested itineraries and customize the flights, hotels, transportation, and activities, making the package your own!
I have used Tripmasters many times for trips and they continue to have great customer service and products! I experienced a whole day flight change and I immediately got an email followed by a phone call t...
We had a great trip. The only complaints we had are minimal parking and when you do find parking it is very expensive. Minimal complaint here but the bed at the Yehs hotel in melbourne was very small but a...
Transportation to excursions could be more punctual and hot springs should state that it was at a resort pool. Description was misleading that it was a natural hot spring not man made.
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The transportation was not well planed out and the customer service wasn't helpful when the issue was brought to their attention. My family was traumatized from the train ride and TRIPMASTERS didnt seem to care abd did not resolve the issue.
Everything was set up pretty great. If I had to make one suggestion it would be to maybe show a map of trusted ATMs or a list of to does before embarking on the trip, such as exchange cash to euros, what the norm is on tipping. Other than that the hotels and drivers wer...
We had our passports stolen and TripMasters did not fight to get our hotel refunded since we could not travel without them. They did NOT try to contact the hotel on time nor did they try to get our money back. Feeble attempt to get our money back from the hotel where ...
On my end everything was really good maybe just adding some recommendations routes from to hotel and airport other then taxi and uber but also adding public transportation
Our one issue would have been to have more direct flights back from Ireland.
Iberia airline in Granada completely incompetent. Could not print all our boarding passes and lost a suitcase !
It was great. All we had to isshow up on time. All hotels were all i great areas.
I had an amazing time in Athens. The hotel was great and the location was amazing and is walking distance from many sites including the acropolis. PAme House is great and the service is also great. Also the free breakfast was amazing and I highly recommend it. I was...
Everything went as planned , Swiss airlines was a disappointment. The seats in front of us went back too far and our tray tables were broken. We mentioned this to the flight attendant. All she said is that a lot of things on the plane are broken . Other than that we had...
We had couple of unexpected issues which were the beyond the control of tripmaster and the agents still helped us a lot. Maybe as the agent representing consumers, you can suggest British Airways to update reservation and check in system which we had an issue during che...
With our top deals to Asia and the South Pacific, you will uncover ancient empires, imperial dynasties, aboriginal cultures, and colonial history among diverse natural landscapes, exotic islands, and glittering skylines.
I have booked many trips through TripMasters and I have generally had excellent experiences. The website is excellent and makes everything very easy. With this particular trip, I had two fairly significant issues: 1. I booked a transfer from the Bangkok airport to my...
What I like was the app and coordination you provided. Documentns, reservations all there in the app. Also the SeepMai hotel in Chiang Mae had a n amazing staff. The New Squadw in Potang was not great. Of clean and staff not so nice.Would not recommend.
I wish have the detail charge for each payment. So I could show to the property how much I paid when we have some arrangement. But I really appreciate your quick response. Also remind us to bring adapter. Some of hotel still don’t have phone charge jack. Get transport...
Booked a Hawaiian vacation thru trimesters. The resorts Prince Waikiki (HNL) and Hyatt Resort Maui were 1st class. Love the upgrade to club lounge Prince Waikiki with excellent selection of breakfast lunch and dinner throughout the day. UPGRADE well worth it!! Hyatt...
Your website provided us with many options. Unfortunately, the first hotel we picked was way below our standards. That is not a reflection of your company.
The Hotels are good. the staff at the hotels were exceptional and very accommodating.
Hotel in Maui, Kaanapali Villas very nice, laid-back vibe, good restaurant Hotel in Kauai nice place, but kind of pushy to get you to do time share presentation
Please offer better flight times and or connections up front without customers having to do too many searches. So far your hotel recommendations have been great and your app is top notch!
The hotels amenities were not as expected. The price charged was way more than I could have booked on my own. Did not receive trip vouchers without having to ask many times. Poor communication over all. Included excision was stripped down to where all that was included ...
More trips that consist of 3 countries. I enjoyed flying to Singapore, Malaysia and Indonesia all in one trip
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We appreciated the quality o& the ongoing communication. While the quality of the hotels we selected was good, the rooms we were assigned left a lot to be desired. At the Windsor California which faces one of the world''s most famous beaches, we were given a room that f...
You might have given more guidance to us regarding getting from the Lima airport to the Holiday Inn Miraflores. We weren''t sure if there was to be a driver or not. We took an Uber but were accosted by Illegal Uber drivers who were located between the official Uber pi...
The way the company followed up with me everyday, making sure I knew times, names and all the information I would need to make it an excellent vacation. Even when I had to change hotels, due to personal preference, they were helpful. They called me to make sure I got to...
This trip was a good value for us to explore two cities we have never been. Having completed the trip, I would have preferred a hotel located in the old town of Panama City. The Ramada was nice, but we ended up taking an uber to/from the old town every day and dealing...
I love Trilmasters & always use them
All our hotels worked out well, both in amenities and location. The transportation was flawless, our drivers picked us up and got us to our destination on schedule. Activities and guides were excellent. This was our third trip with TripMasters, on three different c...
Hotels were adequate, two had no hot water. Ferries have no air circulation, very hot. One ferry, Vladel- took on so much luggage that it blocked the aisle with the luggage - very dangerous. Sunset hotel is directly across from ferry so not sure why you charge for a...
Overall it was a great experience working with TripMasters! We flew with Delta Airlines from Sacramento to Belize. It was a bit long with the layover but we made the best of the situation. We stayed at Mahogany Hall in San Ignacio (Bullet Tree) and experienced amazing a...
The trip was very good overall. 2 things would have made it better. 1. Notification of the major traffic issues related to the construction on Crocodile Bridge. Other travelers had been informed ahead of time it added MANY hours to our travels and we lost a day of a...
First flight with JetSmart was 3 hrs late. Wondering if this is a reliable company. Flight in with Delta 6 hrs late, coming back 35 hrs late!
