CANADA - ALL ABOUT TRAIN TRAVEL

Canada is the second largest country in the world, spanning an astounding 4 million square miles and 6 time zones. Over 3,946 miles separate Vancouver from Halifax. Riding the rails from the Pacific to the Atlantic offers an unparalleled way to see the country. From the stunning beauty of the Canadian Rockies and the vast expanse of the prairie grasslands, you’ll experience a portrait of the geographic diversity that is so uniquely Canadian.

The trains in Canada offer both intercity and regional rail services to communities in remote and regional areas. It is a large and well-developed railway network that connects Canada’s cities with comfortable and friendly service. Currently, the Rail Canada trains operate in eight provinces across Canada covering a distance of over 7,800 miles. The route includes the unspoiled beauty that is the Canadian Rockies as well a the bustling metropolitan centers of both the East and West coasts of the country.

Trains in Canada provide transits from Halifax, Nova Scotia, in the east, all the way to Vancouver, British Columbia, in the west. As a rule, they travel mostly in the southern part of the country, where there is a great deal of population density, and occasionally venture north of that area.

Trains are one of the most convenient means of transportation in Canada that allows you to get from city to city without any hassle. Traveling by train in Canada offers the chance to enjoy the majestic landscape of the country, while at the same time experiencing an efficient and convenient way to travel.

ALL ABOUT TRAIN TICKETS
This section will give you a comprehensive understanding of train tickets including the different types of train tickets, choosing and booking a train ticket, and the issuing methods of train tickets. We will also answer some of the most frequently asked questions about train tickets and traveling with train tickets.

TRAIN TICKETS EXPLAINED

A train ticket is a travel document valid for a single journey between two cities.

There are essentially two types of train tickets in Europe: tickets that come with a reservation and tickets that do not include a reservation, also known as open tickets. It's important for you to understand their specifics, so let's take a look.

In most cases and based on the route you'll be taking, you will either get a ticket with a reservation included, an open ticket and a reservation, or an open ticket only. You do not have a choice in most instances, but it will help that you understand which kind of train ticket you're getting since their condition of use is slightly different. Keep in mind that these different types of train tickets are usually not offered at the same time on the same route.

UNDERSTANDING TRAIN TICKETS

How long are train tickets valid for?
It depends if you have a ticket with a reservation or an open ticket.

Open tickets are valid for one month from the date of issue. The validity dates will be printed on the tickets. You can travel with an open ticket on any date within the validity period (however, remember: separate reservations may be necessary, depending on the route).

Tickets with reservations are only valid for the train for which the reservation was issued, on that specific travel date and time of travel.

Does my train ticket include a seat reservation?
It depends. Some tickets include a reservation, some tickets come with a separate, stand-alone reservation, and some tickets do not have reservations.

Please refer to the section Seat Reservations Explained for more information.

How can I tell whether or not I have a reserved seat onboard?
To tell if you have a reservation, first see if you received one or two travel documents for your trip. If you received two travel documents, you probably received an open train ticket and a reservation. The reservation portion will show a train number, car number and seat number assigned to you personally.

If you received only one document, see if it also indicates a seat number and car number. If so, your train ticket includes a reservation.

CHOOSING AND BOOKING A TRAIN TICKET

Answers to frequently asked questions about choosing and booking your train ticket.

ALL ABOUT SEAT RESERVATIONS
In this section we will explain what a seat reservation is and help you to understand when a seat reservation is required or not. Whether you prefer the aisle or the window, the choice is yours with our seat selection tool. Here is an overview of the seating availability. Please note that, depending on your selected fare and the specific conditions of your reservation, a seat change may not be possible.

SEAT RESERVATIONS EXPLAINED

A reservation is a guaranteed seat on a specific train, assigned to you personally.

Whether you need a reservation or not depends on the train you're on and what type of ticket or rail pass you have. There are essentially three types of trains that run in Europe, each with different requirements.

The first type of train is 'Reservations Required.' This generally applies to high speed and overnight trains. Tickets sold for these trains always include a reservation. If you are traveling with a rail pass, you must purchase a seat reservation separately, at an additional cost. If you try to board these trains with your rail pass only, you will most likely get fined.

The second type of train is 'Reservations Recommended.' These trains offer you the possibility of a reserved seat, but a reservation isn't mandatory. Even on 'reservation recommended' trains, our tickets always include a reservation whenever possible. We feel it's a small price to pay for the convenience and peace of mind of knowing a reserved seat is waiting.

Finally, 'Non-Reservable' trains are trains where a reservation is NOT needed or possible. When purchasing a ticket for these trains, you will receive an 'open ticket', typically valid for any non-reservable train operating on a given route. If you're traveling with a rail pass, reservations are still not available. Simply get on board and sit in any open seat in the class of service of your pass.

In general, point-to-point tickets include a reservation whenever possible. It's when you're traveling with a rail pass that the question of reservations is most important. Please read our dedicated section on Rail Passes for more information.

SEATS/SERVICE LEVELS

When it comes to the ticket class, there are 4 ticket options:

Economy: Where you sleep in the seat and bring your own food or can buy some snacks (also no showers). Economy class has two rows of seats. The comfort of these chairs is enhanced with reclining footrests and they have enough legroom as well as a comfortable seat. During this class of train ride, passengers receive the opportunity to enjoy a spectacular view of the terrain from the Skyline Car, which is fitted with a panoramic glass dome ceiling, allowing passengers to always see the views as they travel.

Additional features of The Canadian Economy class include:
-Carry-on and checking baggage
-Comfortable and spacious seats
-Wi-Fi and power outlets
-Passengers can purchase affordable snacks and meals on board
-Bar service for passengers to choose local beers and wines, or non-alcoholic beverages

Economy Plus: Offers an upgraded experience compared to Economy Class. Passengers in this class benefit from enhanced seating comfort, including additional legroom and wider seats. This class is an excellent option for those seeking a bit more comfort and amenities at an affordable price.

Additional features of the Canadian Economy Plus include:
- Spacious seats equipped with a reclining backrest and headrest, and a power outlet.
- Complimentary Wi-Fi
- Selection of affordable light meals, snacks & beverages for purchase throughout the trip.
- Carry-on baggage allowance: one (1) personal article of up to 11.5 kg (25 lb.), AND either one (1) large article of up to 23 kg (50 lb.) OR two (2) small articles of up to 11.5 kg (25 lb.)

Business Class: Is designed to cater to the needs of business travelers and passengers seeking a higher level of comfort and service. The seating in Business Class is spacious and offers increased legroom, adjustable headrests, and more privacy. Passengers in this class enjoy a welcome service, which includes a selection of beverages and snacks upon boarding. During the journey, complimentary hot meals, as well as alcoholic and non-alcoholic beverages, are served at your seat. Business Class passengers also have access to dedicated waiting areas in select stations and priority boarding. Additionally, they can take advantage of onboard amenities like complimentary Wi-Fi, power outlets, and reading materials. The overall experience in Business Class is tailored to provide a productive and comfortable environment for travelers.

Sleeper Plus Class: For long-distance travel, VIA Rail offers Sleeper Plus Class, providing passengers with the ultimate overnight experience. In this class, passengers have the option to choose from various types of sleeping accommodations, including private cabins and shared accommodations. Private cabins typically feature a bed, a small washroom with a sink and toilet, and a large window for enjoying the scenic views. Shared accommodations are available in the form of roomettes or bedrooms, with access to shared showers and restrooms on each car.

Sleeper Plus Class passengers have access to exclusive lounges at select stations, priority boarding, and gourmet meals served in the dining car. Bedding, towels, and toiletries are also provided, ensuring a comfortable and relaxing journey.

Additional Features of the Canadian Sleeper Plus Class include:

-Breakfast, lunch, dinner, snacks, coffee/tea
-Access to the lounge in Vancouver or Toronto train station upon departure (with light snacks and drinks)
-Access to 2 panorama cars with glass ceilings
-All the bedding and towels
-Onboard entertainment - it's not much, but honestly, the views are so captivating that you don't need much more than that. There are scheduled musical acts, bingo games, beer tastings, etc. There are also a few cardboard games that you can play with. We didn't participate in most of the stuff, but we enjoyed the live band.

Sleeper Plus - Cabins (for 1, 2, or 4 people): This is a little room with a bunk bed, sink, and a tiny washroom, you share showers with a few other cabins, you get 3 freshly cooked meals included.

Cabin For Two: Each cabin features two armchairs, a small closet, fan, power outlet, a private toilet and a sink. At night, the cabin converts into comfortable bunk beds. Shared shower facilities are available close by.

Cabin For One: The smallest of the sleeper options, offering the privacy of a cabin with a seat during the day, converting to a cozy bed. Each cabin provides an electric fan, power outlet, private toilet and sink. Shared shower facilities are available.

Upper and Lower Berths: The most cost-effective sleeper option offered on the VIA Rail network. With a daytime layout of two double seats opposite each other, converting to a bunk bed with a privacy curtain. Shared washroom, toilet and shower facilities are available in each Sleeper Car. Also meals included in dining car and access to lounges & observations dome.

Note: Sleeper Plus is only available on The Canadian and The Ocean.

Prestige Class: This is a relatively new option and it's the true first class; you get a room with its own bathroom and shower, a concierge, first-row seats in the scenic cart, and all-inclusive food options including alcoholic drinks.

Additional features of the Canadian Prestige Class include:
-Daytime layout: a modular L-shaped couch
-Night-time layout: bed for two people facing the window
-Private washroom with shower
-Flat-screen TV with video selection
-Minibar
-Heated cabin floors and walls for a comfortable environment

Exclusive Service Benefits:
-Personalized service from the Prestige Concierge
-Access to the Prestige Park, Skyline and Panorama Viewing Cars
-Priority access to checked luggage
-Reservations in the Dining Car
-All-inclusive bar service

Note: Prestige Class is only available on The Canadian train.

Each VIA Rail class offers its own unique benefits, allowing passengers to tailor their travel experience to their specific needs. Whether you prioritize affordability, additional comfort, productivity, or a luxurious overnight experience, VIA Rail's classes provide options to enhance your journey across Canada's beautiful landscapes.

BOOKING SEAT RESERVATIONS

Answers to frequently asked questions about booking seat reservations.

CHANGING SEAT RESERVATIONS

Once the train departs, you can check with the conductor to see if there are any other available seating options. Please note that you should stay in the same class of service as your ticket or you may incur a surcharge. If you change seats and the seat you move to is reserved by another traveler, they will have priority. Of course, you will come across plenty of friendly travelers who may not mind switching seats with you if you ask politely.

AT THE STATION
This section provides a general overview of train station services and amenities as well as information for finding and boarding your train. There is also a list of the major train stations in Europe.

GETTING TO THE STATION

In general, you'll find that stations are centrally located and conveniently reached via public transportation and most airport-to-city links.

FINDING AND BOARDING YOUR TRAIN

We advise travelers to arrive at least 30 minutes prior to departure for travel within the Corridor, and one hour before departure for long-haul trains. This allows you time to clear any security checks and locate the platform where your train will be departing.

STATION SERVICES AND AMENITIES

Canadian train stations follow modern comfort standards and have a wide range of in-house amenities, such as:

-Spacious waiting rooms
-Baggage service
-Clean restrooms
-ATMs
-Restaurants and shops
-Information desks and free WiFi

ADDITIONAL TRAIN INFORMATION
In this section you will find answers to the most frequently asked questions about trains as well as miscellaneous information regarding trains and train tickets.

TRAIN FAQ's

Answers to the most frequently asked questions about trains.

Are trains in Canada Air Conditioned?

Yes, to provide all guests with the ultimate comfort during the ride, the majority of trains in Canada are equipped with an air-conditioning system.

Is there Wi-Fi onboard?

Only some Cross-Country trains have wi-fi. If the train does have wi-fi, regardless of the chosen travel class, Economy or Business, all passengers can use unlimited WiFi access during the entire ride at no cost.

How far in advance should I book my tickets?

If you would like to avoid a lack of tickets on the chosen date of travel, think about making a reservation as early as possible. You can indicate your seat preferences and book your tickets 2 years in advance.

How much does The Canadian train cost?

The Canadian train fares vary based on your point of origin, your destination, The Canadian Train schedule and whether you choose an Economy Class, Sleeper Plus Class or Prestige Class ticket.

Where does The Canadian Train go?

The Canadian Train stops in major centers like Vancouver, Kamloops, Jasper, Edmonton and Winnipeg, and Toronto, as well as many smaller destinations.

Can I sleep on The Canadian Train?

Yes. The Canadian Train has sleeper berths and cabins available. There are upper and lower berths, as well as more private cabins for one to four travellers. There's also an option to book a Prestige Cabin, with a private bathroom and shower (Denpending on what train you are riding on).

Can you bring food on train Canada?

You can bring your own snacks and drinks onto the train; however, Provincial laws forbid passengers from consuming personal alcoholic drinks on the trains. Personal alcoholic drinks may only be consumed inside private sleeping cabins.

What am I not allowed to bring on a train?

The following items are prohibited onboard the train: non-service animals, firearms and ammunition, hoverboards, corrosive or dangerous chemicals and materials, incendiaries, martial arts and self-defense items, archery equipment, devices containing propellants, sharp objects, and similar items.

Is there a dining car on the Canadian Train?

The Canadian Train doesn't have a dedicated bar car, but you can purchase local beers and wines to enjoy at your seat or in the dining or lounge car.

Are there private bathrooms on The Canadian Train?

On the Canadian Train, Prestige Class and Sleeper Plus Class cabins have private bathrooms. Economy Class and Sleeper Plus semi-private berths have public restrooms.

Is The Canadian Train worth it?

Yes! The Canadian Train is one of the best ways to see Canada in style. You'll travel across much of the country and see everything from soaring mountains to flat prairies. It’s an immersive experience that showcases the best of Canada’s stunning landscapes.

Is crossing time zones a problem? Are mealtimes hard to follow?

Train time does not follow the time zones precisely. It's because they need to serve meals to everybody and sometimes you are asked to adjust the time before it actually happens.

As you don't have reception all the time, and you never know if your phone already adjusted or not, relying on your phone may be confusing. Having a watch would probably make it easier.

Practical Tips: What do I need to know to get prepare for a train trip across Canada?

-If you plan on reading ebooks or listening to podcasts or audiobooks, download them in advance. There may be no wifi and sometimes no cellular reception.

- Pack light as there is not much space in the cabins.

-Sleeper plus is like a hotel. You get all the bedding, towels & shower essentials. You will also get earplugs. You will probably want to bring a blanket & maybe a pillow if you plan to travel in Economy.

ALL ABOUT REFUNDS AND EXCHANGES
We know plans can change and errors can happen. This section will give you an overview of important considerations regarding exchanges and refunds when booking your train ticket or rail pass. We will also talk about lost and/or stolen tickets and what to do during strikes and train traffic disruptions.

REFUNDS AND EXCHANGES EXPLAINED

We know plans can change and errors can happen. This section will give you an overview of important considerations regarding exchanges and refunds when booking your train ticket or rail pass.

REFUNDS AND EXCHANGES ON TRAIN TICKETS (WITH RETURN ADDRESS)

What you need to know in order to refund or exchange a train ticket.

LOST OR STOLEN TICKETS

What to do if your train tickets are lost or stolen.

STRIKE AND TRAIN TRAFFIC DISRUPTIONS

What to do in the event of a rail strike or other train traffic disruption.

REFUNDS AND EXCHANGES ON A RAIL PASS

What you need to know in order to refund or exchange a rail pass.

ALL ABOUT RAIL PASSES
In this section we will explain what a rail pass is and help you to understand when to purchase a rail pass rather than a train ticket. We will also talk about when to combine a rail pass with train tickets and answer some of the most frequently asked questions about traveling with a rail pass.