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SYDNEY FAQ`S

How do I get from the airport to my hotel?

Sydney`s Kingsford Smith International Airport is located in the suburb of Mascot, 5 miles south of Sydney`s city center. It is the primary airport serving Sydney and has daily flights linking Sydney to key destinations on every continent.

If you have not booked a private transfer through us there are a number of forms of transportation from the Sydney International Airport to your hotel. Reaching the city center or other suburbs is easy whether it be by suburban rail, bus, taxi or car.

What types of transportation can I find at the aiport?

The suburban trains system is operated by Sydney Trains. They depart from the airport frequently at the domestic and international rail stations connected to the airline terminals via elevator and subways. The airport is served by trains every 10 minutes during off peak and every 7 minutes during peak hours. To get to the city center the train journey takes around 15 minutes. Prices for trains run from around AU$15 - $18 for adults and about AU$13 - $14 for children. These prices include an airport station access fee of about AU$12.

There is a sheltered taxi rank at each terminal with supervisors on duty during peak hours to ensure a smooth flow of taxis for travelers. A curbside supervisor can organize taxis with baby carseats, wheelchair access and five seated vehicles or maxi taxis for larger groups. Please remember passengers are expected to pay for any bridge or road tolls and approximately a AU$4.25 airport toll which is charged to all passengers taking a taxi from the airport. Approximate fares you can expect to pay to and from Sydney Airport. Sydney City AU$45 - $55 (one way), North Sydney AU$55 - $65 (one way), Manly AU$90 - $100 (one way), Parramatta $AU100 - $120 (one way), Liverpool AU$95 - $100 (each way), Cronulla AU$75 - $86 (one way).

There are many bus services that run to and from the airport, bus stops are located on the arrivals level outside the terminals. The cost of the bus is around AU$3.50 during peak hours and about AU$2.50 in the off peak hours with an `Opal card`(see below).

Shuttles run from the airport to hotels, you can find the new ground transport travel desk located at the terminals. The shuttle bus will drive passengers to the city and deliver them to the door of their hotel for around AU$18. For a cheaper option book online and pay in advance this will cost approximately AU$12.

There is a reliable shared transfer service providing transportation from the airport to hotels that are located in Sydney CBD, Kings Cross and Darling Harbor where a professional driver awaits your arrival at the airport in a comfortable, climate controlled coach. This service is an affordable transfer to the door of your hotel, but travel time can be longer based upon the number of passengers and destination drop offs.

UberX and Uber black can be requested at pick - up zones located at the International and Domestic terminals and fares are around 20% cheaper than taxis.

How do I get from the train station to my hotel?

Most city destinations are within a short walk of the stations. The main hub of the Sydney Trains system is Central Station which most lines pass through; the train from the airport passes through here and onward through the city circle, a ring line serving the Sydney CBD. After completing the city circle the trains pass through central station for a second time and return to the suburbs.

How do I get around the city using other public transportation?

The city is a remarkably easy city to move around in with a wide range of accessible services allowing visitors to make their way around the city. The public transport system consists of commuter rail, bus, ferry and light rail (tram).

The vast suburban rail network in Sydney is operated by Sydney Trains and has 176 stations. Trains service each station in the city usually every 10 minutes, peak times (7am - 9:30am and 4:30pm - 7pm) have more frequent and crowded trains, expect congestion at these times around Central Station and Town Hall. Make sure to check the departure screens at the stations for arrival times, destinations and the platform it will depart from. Use caution if traveling after 8pm particularly if the carriage is mostly empty and if traveling to the greater western Sydney area. It is also recommended to travel in the middle carriage with the train guard (marked with a blue light).

The city has an extensive bus network which includes some free shuttle loop buses in the CBD and Parramatta. The buses travel through the city and surrounding areas and cover much of the great Sydney region making it a convenient way to get around the city. Most bus stops have timetables posted as well as route maps. Be sure to purchase a ticket before you get on board, ticket outlets can be found all over the city and near the bus stops. Major bus stops are located in the city center on Pitt, Castlereagh and Elizabeth Streets, and close to Circular Quay and Central Station.

There is a single light rail system which is a high frequency tram system in Sydney convenient for travelling to Darling Harbor,Chinatown, the Star City casino, Dulwich Hill and the Sydney Fish Markets. The tram runs every 5 minutes and a one way fare costs around AU$3.50 for adults and about AU$2.00 for children. The main station is at Central Station which connects to all of Sydney and most of NSW including the suburban lines, intercity and the airport.

One of the best ways to get a taste of the city that revolves around its harbor is to jump aboard a ferry! The central hub is at Circular Quay at the north end of the CBD. The ferries can take you up the Parramatta River via Balmain and Olympic Park, around Darling Harbor, across to the Zoo and Watsons Bay. The cost is approximately AU$6 or adults and about AU$3 for children. The best ferry excursions for visitors is the one traveling from Circular Quay to Manly, where passengers can take in stunning views of Harbor Bridge and the Sydney Opera House (pricing for this trip can be more than prices listed previously).

The city offers water Taxis that operate 24 hours a day providing quick, convenient access to waterfront restaurants and harbor attractions. A jaunt around the harbor normally costs around AU$15 per person. The main operators are Yellow Water Taxis (tel. 1800/326 822) and Water Taxis Combined (tel. 02/9555 8888).

How do I pay for transportation in the city?

The Opal card is a smartcard ticket that you can load with funds for use on NSW`s bus, rail, light rail and ferry services that operate in Sydney and neighboring areas. You simply load value on to your card online, in person or at an automatic top up machine. You tap on at the Opal card reader when you get on and off your choice of transport and the fare is automatically calculated and deducted.

How do I call/hail a taxi?

Taxis can be hailed from the curb or at one of the designated taxi ranks/stands throughout the city. They can also be booked directly through private taxi companies operating across the city. Taxi ranks are staffed with security guards late on Friday and Saturday evenings providing several secure taxi ranks across the city.

Where can I pick up my rental car?

If you have not booked your rental car with us you can arrange to pickup your car at the airport. Having a car in the city can be expensive.Traffic restrictions, parking, toll roads and congestion can make getting around by car frustrating. But if you plan to visit the outer suburbs renting a car will give you more flexibility. Keep in mind that Australians drive on the left-hand side of the road which may take some getting used to and many of the major cities are long distances apart.

Is Sydney a walking city?

Sydney has been named Australia`s most walkable city and one of the best cities in the world for walking. Offering spectacular harbor and coastal walks with more walking paths than any other city in the world. It is the best way to see the main attractions which are mostly located in the harbor area and CBD. Sydney Harbor National Park has some of the best and easiest walking trails.

What kind of food is available in Sydney?

A truly diverse range of dishes are offered on the menus in Sydney. People eat a lot of red meat especially beef as it is amongst some ofthe best in the world, another favorite is lamb and pork. Chicken and fish are another important part of the Australian diet. British traditions persist to varying degrees with roast dinner, the Australian meat pie and fish and chips being hugely popular. One of the biggest culinary hobbies is the barbecue or `Barbie` a way to socialize with friends and family and are popular because of the fantastic weather all year round. A typical barbecue includes sausages, burgers, steaks, fresh seafood, bread and salad.

What is the currency in Sydney?

The Australian dollar (AU$) is the official currency of Australia. Cash can be exchanged at many local banks, hotels and the airport. ATMs are widespread in the city but may be limited in more remote towns and the Outback.

For more detailed information, consult our guide to tipping in Australia by clicking here Australia

Is there a popular time of year to visit the area?

September through November and March to May are named the best times of year to visit Sydney, These seasons offer the best balance of weather, price and lack of school holiday crowds with average temperatures offering lows in the mid 50`s and highs around 70 degrees.

New Year`s Eve and Australia Day(January 26th) are huge celebrations in Sydney including a fireworksdisplay featuring Harbor Bridge. Other festivals that are held in Sydneyinclude the Sydney Festival, Vivid Sydney, the Annual Sydney Film Festival andthe Gay and Lesbian Mardi Gras.

What beaches should I visit?

Sydney is home to some of the finest and most famous beaches in the world! With more than 100 picturesque beaches running along the Pacific Ocean coastline visitors can find breathtaking beaches with calm sheltered bays to busy surf beaches! A variety of restaurants, cafes and shopping villages are located in these beach front areas and are easily accessible from the city center.

Where are some popular shopping areas?

Sydney provides a mecca for visitors to do some serious shopping. The CBD and many Streets offer a wide variety of shopping centers and weekend markets where you can all things fashion, food and everything in between. The city truly has it all with a successful mix of high fashion brands, department stores with classic Australian brands. Here are some popular areas to check out: Central Park, Queen Victoria Building, Broadway Shopping Centre, Bondi Junction, Westfield Shopping Centre, Paddy`s Market and DFO Homebush.

What is the nightlife like in Sydney?

The nightlife in Sydney is wide and varying. The city offers a diverse range of trendy establishments, pubs and old hotels where you can find good food and great entertainment. The Oxford street area is known as the heart of Sydney`s gay area buzzing with bars, cafes and clubs (gay, straight and mixed). The Rocks and Kings Street Wharf are more up market with harbor side terraces where you can enjoy drinks with magnificent views. The legal drinking age is 18. Nightlife has declined since the introduction of the lockout laws which call for 1:30am lockouts and 3am last drinks.