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LUXEMBOURG FAQ`S

How do I get from the airport to my hotel?

Luxembourg is serviced by Luxembourg-Findel International Airport (www.aeroport.public.lu) located just 4 miles outside Luxembourg City.

If you have not booked a private transfer with us then you have a few options. A bus service of the city of Luxembourg connects the airport to the center of town and the station (bus 16, about 15 minutes). The price of a ticket is around €2.00, ticket valid for 2 hours or around €4.00 for an all-day ticket.

The price for taxi ride from the airport to the station is about €25 - €30. After 10 pm to 6 am, you will need to add 10%. Sundays and holidays an additional 25% to 35% will be charged.

Car rentals are also available at the airport. Sixt rental car counter can be found in the arrivalal hall on level -1.

How do I get from the train station to my hotel?

Luxembourg City has rail connections from Belgium, France, and Germany. The main station, Luxembourg Gare, in the southern part of town, has a national tourist information office, currency-exchange office, and luggage-storage facilities inside, and stops for city bus lines just outside.

Local buses and taxis can be found at the railway station. The city center is within walking distance (just about 1 mile).

What is the city layout?

The heart of Luxembourg City revolves around two main squares in the Old Town. The small place d`Armes was once a parade ground, and this is where you find sidewalk cafes and band concerts during summer months. The larger place Guillaume II is the setting for the Hôtel de Ville (Town Hall), the city tourist office, and for statues of William II and Luxembourg poet Michel Rodange; it hosts morning markets on Wednesday and Saturday during the summer.

Main arteries bordering the Old Town are bd. Grande-Duchesse Charlotte to the north, and bd. Franklin D. Roosevelt to the south. The principal shopping street is Grand-Rue. A pleasant walkway, the promenade de la Corniche, connects the Bock Casemates to the Citadelle du St-Esprit fortifications. There are steps, in addition to an elevator, from place St-Esprit down to the Grund neighborhood in the valley below.

How do I get around the city using public transportation?

Buses are regular and they all pass through the central bus station Hamilius. The fare is around €2.00; an all-day ticket costs about for an all-day ticket. A day-ticket is valid for all buses/trains in the entire country, make use of it if you go on any day-trips around the country. More information on Luxembourg City bus is available at www.autobus.lu.

Also the city has the country`s main railway station and this can be reached easily by bus. The station is a good way of getting around the country or speedily getting into any of the neighboring countries.

Should I rent a car?

A car rental gives you the means to travel around Luxembourg in comfort and style, as well as providing the freedom to drive anywhere in the country. A car rental makes it possible to visit even more little towns and villages of the country, and you can enjoy scenic drives around this small country. The country can be driven from end to end in just one day.

Several major car rental companies have stations at Findel International Airport. Car rental prices can be high, but fuel prices are lower than in most other EU countries. As is the case in any EU country, you`ll need a valid passport, driving license and international credit card to rent a car in Luxembourg. The road network has been significantly expanded and improved in recent years.

If I have a car in Luxembourg (city), where can I park?

Driving in Luxembourg City isn`t too difficult, but it is not necessary once in-town since all the attractions are within easy walking distance. We suggest parking your car and saving it for day trips outside the city. Street parking is available, but is not the best option. We recommend using one of the many parking garages. The city map supplied by the tourist office has parking areas clearly marked. The three most centrally located underground parking garages are off bd. Royal near the post office, off rue Notre-Dame, and at place du Théâtre.

How do I get around by taxi?

Taxis are quite expensive in Luxembourg. The standard fare is about 0.80 Euros per km, but expect to pay a 10 percent surcharge at night (10 pm to 6 am), and a 25 percent surcharge on Sundays and holidays. Asking a taxi to wait for you will cost EUR 0.21 per minute.

Taxis can be booked by telephone or hailed from a stand outside public buildings such as train stations.

How do I get around by bike?

The city operates a self-service bike system (Velóh) and the stations can be found in various locations around the city center. You first need to get a pass which can be obtained from one of the terminals at the bike stations. The initial subscription is payable by bank card at one of the special stands. A 7-day pass costs about €1 and the first 30 mins. are free. Each additional hour costs €1 for a maximum total of about €5 for 24 hours.

Is Luxembourg a walking city?

Luxembourg City is made for walking, it`s really the best way to explore the city. Most major attractions are within 1/3 mile of the center of town. Beyond that, though, the hilly nature of the city and the distance to other points of interest may start to take a toll. The many green spaces and parks invite either a relaxing sit-down or a leisurely stroll to slow your sightseeing pace.

Is Luxembourg a dangerous city? Are there certain areas I should avoid?

The crime rate in Luxembourg is moderate as compared to other European countries. Travelers should take precautions against petty theft while in Luxembourg, especially in public areas where pickpockets tend to lurk. Luxembourg has many public parks that are safe during the daylight hours, though low-level drug vending has increased in some of the city parks. Tourists should avoid these parks after dark. Also, use caution in and around the train station area (especially late at night), which contains a handful of seedy clubs and prostitutes on the Rue de Strasbourg.

Can I pay/tip in US dollars?

The currency in Luxembourg is the Euro (€). Once you`re in Luxembourg you`ll have to use the euro in most places. It is recommended to exchange at least some money before you leave home so that you can avoid lines at airport ATMs.

ATMs can be found at Luxembourg Airport, and Luxembourg Gare and other main rail stations, and throughout the city. Currency-exchange offices are open daily at the airport and at Luxembourg Gare.

I don`t speak Luxembourgish, French or German. Will many people speak English?

The major languages spoken in Luxembourg include Luxembourgish, French, and German. All three are established as official administrative languages of the country, although Luxembourgish is the national language. Luxembourgish is part of the Indo-European language family and is defined as a West Central Germanic language and part of the High German languages. Luxembourgish is closely related to the German language, and some linguists even claim Luxembourgish is not a distinct language, but rather a standardized form of German language due to many similar characteristics, including a similar consonant inventory.

Luxembourg is a cosmopolitan country and foreign-born workers, tourists, students, and guests make up about 40% of the total population. The most common languages spoken by foreigners include Portuguese, Italian, and English, and native residents of Luxembourg using these foreign languages when they are in establishments frequented by foreigners such as hotels and restaurants. We suggest you get a good guidebook and familiarize yourself with common phrases such as hello, goodbye, please, thank you, excuse me and numbers 1-10.

Try to show respect for the local language and make some effort to say a word or two of it even if it`s just the standard greeting `Moien`. In restaurants and high-end service establishments the personnel is generally expected to serve you in French, so if you speak French, do use it.

What are the best areas for shopping?

The capital city is a great place to shop! Some areas not to miss are gathered in the Ville-Haute and Train station districts.

In the Ville-Haute are all the famous brands, trendy shops, luxury brands and plenty of craftsmen. The pedestrian area provides many terraces, beautiful squares, the Palace and all the historic buildings. On the other side of the viaduct, the train station district has its own charm. In and around the two main streets, you will find all the standard international brands. This fast-developing area is also a great place for having a drink or lunch, while looking at the lovely various independent shops. Luxembourg City is probably the only place where renowned brands and small local brands exist side by side.

Markets:

- Monthly Market in Glacis - Every 3rd Sunday of the month. Every month in the expansive Glacis square in Limpertsberg a market takes place, which is a mixture of a flea market, a farmer`s market and some local arts and crafts.

- Weekly Market in Bonnevoie - Every Wednesday, 7:00 am to 1:30 pm located in front of the parish church.

- Market in Place de Paris - Every Wednesday and Saturday, 7:00 am to 1:30 pm. The district of Gare holds markets in Place de Paris twice a week.

- Market in Place Guillaume II - Wednesdays and Saturdays, 7:00 am to 1:30 pm located at Place Guillaume II.

VAT (Value Added Tax) - The current rate on all goods and services is currently 17%. Whilst Luxembourg follows the European Union VAT compliance rules, it still sets its own VAT rate.

What is teh Luxembourg Card and what does it offer?

The Luxembourg Card is ideal for visitors looking to do a lot of sightseeing and traveling on public transportation, both in Luxembourg city and around the Grand Duchy. For 1, 2 or 3 days enjoy free access to more than 60 museums and tourist attractions in Luxembourg. In addition, the card lets you ride free on buses and trains. The costs is around €13 (1 day), €20 (2 day), and €28 (3 day), respectively; family cards are also available.

What is the nightlife like and where are the best areas to go?

Luxembourg City stays up late, and there are numerous nightspots, jazz clubs, theater performances, concerts, and other after-dark activities to choose from. The busiest evenings are on Wednesday, Friday and Saturday. During summer, terraces are crowded.

Old City: The narrow streets around the Place d`Armes and the old city are full of bars and restaurants.

Suburbs of Clausen and Grund and `Rives de Clausen`: Headquarters of Luxembourg`s night life with lots of English and Irish pubs in Grund and Clausen. During summer, terraces are crowded. The so called `Rives de Clausen` area, built on the industrial site of the former breweries Mousel and Clausen, has turned into `the place to be` in town.

Railway station district: The busy districts mostly famed for its bars, cabarets and multicultural restaurants.

Hollerich: Rue de Hollerich buzzes with some of the trendiest bars in town.

Performing Arts: From May to October, the Grand Théâtre de la Ville de Luxembourg, rond-point Robert Schuman (www.theatres.lu), presents major concert artists from around the world, in addition to concerts by the Grand Orchestre Philharmonique du Luxembourg (www.opl.lu). There are dance (ballet and modern) performances and musical shows by visiting artists year-round. Tickets are €15 to €65.

What is the weather like?

Luxembourg, like much of northwest Europe, enjoys a temperate climate without extremes. Because the sea is hundreds of miles away, winters are slightly cooler and summers a bit warmer. January maximum temperatures in Luxembourg City average 41°F, while July maximums average 73°F. May and June are often the driest, sunniest months, while July and August are the hottest. It can rain at any time however, so come prepared.

What is the food like?

Luxembourg`s cuisine is straightforward because the culinary originality of a country is closely linked to its geographical conditions, its history, its social structure, its mentality, and the attitude of the individuals that make up that country.

This is why many recipes are related to the farming community lifestyle that was typical in the Grand Duchy for centuries. Luxembourg`s cuisine is international because the many foreign influences on the country have left their mark on Luxembourg`s dishes.

International dishes and delicious local recipes can be found at restaurants throughout the country, paired with a dry white Luxembourgish wine from the Moselle region or a flavorsome local beer.

Some local Luxembourgish dishes that can be found throughout the country:

-Bouneschlupp: green bean soup, to which carrots, onions, leeks, celery, potatoes, milk or cream and smoked bacon can be added.
-Judd mat Gaardebounen: smoked neck of pork with broad beans.
-Kuddelfleck: tripe served breaded or with a spicy tomato sauce.
-Stäerzelen': a dish made of buckwheat flour with smoked bacon and sometimes cream.
-Friture: small fried fish from Luxembourg`s part of the Moselle river, eaten with the fingers.

Pike in a Riesling sauce, fried fish and home-smoked ham are among the greatest culinary specialties of the Moselle valley.

The best known specialty of the Luxembourg Ardennes is Ardennes ham, which is served almost everywhere with bread as `Hameschmier`.

What should I do if I need medical assistance or need to go to the hospital?

Emergencies: For police assistance, call tel. 113. For an ambulance or the fire department, call tel. 112.

Hospitals: The most important city hospital is the modern Centre Hospitalier de Luxembourg, rue Emile Barblé 4 (tel. 44-11-11; www.chl.lu; bus no. 7), off route d`Arlon in the northwest of the city.