German Print at the Station E-tickets
1. Proceed to the self-service kiosks available in the German train stations. For English, click on the UK flag located on the bottom of the screen.
2. If retrieving from a kiosk at a Regional Station (S-Bahn) (example: Frankfurt Airport) please click on the 'DB BAHN' button.
3. If retrieving from a kiosk issuing mainly long-distance tickets, or after selecting 'DB BAHN' from a regional kiosk, select 'All Offers' to get to the correct prompts to retrieve your ticket.
4. On the 'Please select an offer' page, press 'Pre-booked tickets.'
5. On the next screen, select 'Collection of prebooked tickets.'
6. On the following screen, select 'Identification with order code.'
7. Enter your e-ticket confirmation code or PNR, 6-9 digits unique to your trip. The code is in the email confirmation you receive. Select 'Confirm.'
8. Click 'Select' for the first product on the screen; this is your ticket.
9. Select 'Print Now' and retrieve the ticket(s).
10. You will automatically be brought to the next screen in order to 'Select' your reservation.
11. Finally, select 'Print Now' and retrieve the ticket(s).
Your e-ticket confirmation code or PNR, is a 6-9 digits code unique to your trip. The code is in the email confirmation you receive.
What do I need in order to retrieve my German print at the station e-ticket?All you'll need is your e-ticket confirmation code or PNR, which is a 6-9 digits code unique to your trip. The code is in the email confirmation you receive.
Arrive at the train station at least 30 minutes prior to your departure time to allow enough time to print your tickets and board your train.