KUALA LUMPUR FAQ`S
The main airport servicing Kuala Lumpur is the Kuala Lumpur International Airport situated about 28 miles south of the city center. If you have not booked a private transfer with us you have a few options for transportation from the airport to your hotel including trains, buses, taxis and rental cars.What types of transportation can I find at the airport?
The Kuala Lumpur International Airport provides fast and convenient high-speed rail service (KLIA) transporting passengers from the airport to the KL Sentral train station located in the city center. The journey from the airport to the city center takes approximately 28 minutes and trains run every 15 - 20 minutes from 5 am until 1 am.
The KLIA Ekspres is the dedicated airport link and runs a non-stop service to KL Sentral, the station can be found on level 1 in the main terminal building at the airport and trains leave from platform A. Tickets can be purchased at the self-service kiosks and cost approximately RM55 for adults and RM25 for children.
Taxis and limousine taxis are available at the airport; taxi counters are located in the main terminal on levels 1 and 3. The Airport limo taxis work on a coupon-based system where passenger have to purchase a coupon at the taxi counters found inside the main terminal. The cost for the airport limo is approximately RM100.
Metered taxi (City taxis) fares are calculated based on the total distance traveled; surcharges are applied from midnight until 5 am. The airport limousine taxi costs approximately RM68 for a trip to the city center and budget taxis charge RM3 for the first 0.62 miles and RM0.10 for every 20 seconds thereafter. A journey from the airport to the city center will cost around RM55 - 60.
Uber and GrabCar are also available at the airport and can be cheaper than a regular taxi. Simply download the company`s app on your smartphone to order a car to pick you up at your desired time and location.
Bus services connect passengers from the airport to destinations around the city including a stop at KL Sentral. The Airport Coach provides an express bus service to KL Sentral and operates from 5 am until 12:30 am departing every 30 minutes with a one-way cost around RM11. The journey takes around 1 hour. SkyBus and Aerobus also run bus services every 30 minutes to KL Sentral and Pekeliling Bus Terminal, the cost is approximately RM12.
Rental cars are available at the airport through companies such as Avis, Mayflower, Prac, and Orix, the journey from the airport to downtown takes about an hour.How do I get from the train station to my hotel?
The capital city`s main train station is KL Sentral, which is the largest railway station in Malaysia. The station is the main transport hub in the city and is served by all rail lines (except the Ampang Line). The main bus hub can be found here along with the KL monorail which is situated within walking distance from the station. Taxis are available outside the station to take you to your final destination in the city. The station connects to Nu Sentral mall offering retail, food, and entertainment.
Kuala Lumpur is a modern city that provides a great public transportation system. The main train station in Kuala Lumpur is at KL Sentral. Whilst not being in a central location, KL Sentral offers connections to and from the Kuala Lumpur International Airport (KLIA) Main Terminal and KLIA2 terminal with the Express Rail Link (ERL) high-speed trains called the KLIA Ekspres and KLIA Transit.
KL Sentral also has bus connections to KLIA through coaches such as the Skybus, Aerobus or Airport Coach; intercity trains to most major cities in Malaysia with Keretapi Tanah Melayu (KTM); as well as Light Rail Transit (LRT) and KTM Komuter trains within the city of Kuala Lumpur and its suburbs. KL Sentral also is an important bus stop for the RapidKL city buses as well as a stand for taxis with taxi counters.How do I get around the city using public transportation?
Getting around Kuala Lumpur is easy with the cities vast network of trains, monorail, taxis, and buses. It is best to avoid using buses and taxis during rush hour as the gridlock traffic in the city comes to a complete standstill at these times, 7:30 - 9:30 am and 5:00 - 7:30 pm.
Kuala Lumpur monorail system links passengers to several destinations and attractions throughout the city with the main station located across from KL Sentral which connects to Titiwangsa in the heart of the city with 11 stations in total covering 6 miles of track. The monorail operates from 6 pm until 12 midnight and trains run every 12 minutes during off-peak hours and every 5 minutes during peak hours. Tickets cost approximately RM1.20 for one stop and go up accordingly. For more information visit www.myrapid.com.my
Some of the important stations for travelers who are sightseeing are as follows:
Maharaja Lela connects you to Petaling Street and Chinatown.
Imbi connects you to Berjaya Times Square.
Bukit Bintang connects you to the popular neighborhood.
Bukit Nanas is close to the KL Tower and Petronas Twin Towers.
Kuala Lumpur`s MRT rail services connect passengers to the heart of the city along with the surrounding neighborhoods. There are over 32 miles of tracks with 31 stations with some stations are connected to the monorail, LRT, KTM and airport trains for convenience. Trains operate daily from 6 am and closing times vary based on the station with most being open until at least 12 midnight during the weekdays and 11 pm on the weekends.
Kuala Lumpur`s LRT is a light rail service that operates on two routes throughout the city, the Kelana Jaya, and the Ampang lines. Kelana Jaya LRT covers over 16 miles from north to south and runs from Kelana Jaya which is around 11 miles away from the city center to Gombak. The Ampang line starts at the Sentul Timur Station north of the city center with one route that ends in Sri Petaling (South) and the second ending in Ampang (East). The LRT operates daily from 6 am until midnight with trains departing every 15 minutes, tickets cost approximately RM1 for a single stop and go up accordingly. These trains are used by commuters and get extremely crowded during rush hour.
Go KL City Bus provides a free hop-on-hop-off bus service in the city and connects passengers to the major tourist attractions. There are four main routes (color coded) that run daily Monday - Thursday 6 am to 11 pm, Friday and Saturday 6 am until 1 am and Sundays 7 am to 11 pm. Buses run every 5 minutes during peak hours and 15 minutes during off-peak hours with easy to spot bus stops around the city center and more than 10 buses that run on each individual route.
Green - connects passengers from KLCC Park area to Bukit Bintang neighborhood with stops at top attractions including Suria KLCC, Pavilion KL, Sungei Wang Shopping Mall and the Grand Hyatt Kuala Lumpur.
Purple - connects passenger from Bukit Bintang to Chinatown and vice versa with stops at Menara KL Tower, Pudu Sentral Bus Terminal, and the Pasar Seni LRT Station.
Red - connects passengers from KL Sentral towards Jalan Tunku Abdul Rahman with stops at Independence Square and Kuala Lumpur KTM Station.
Blue - connects passengers from Medan Mara to Bukit Bintang with stops at the Concorde Hotel, Starhill Gallery, and KL Sogo.
There are other bus services available in the city including Metrobus and Rapid KL, however, there is not much need for these with the GO-KL free city bus services which are great for visitors.
Visitors should obtain a free copy of the Kuala Lumpur city map upon arrival in the city; they can be picked up at most hotels or from the Malaysian Tourism Board information centers at the KLIA airport station, KL Sentral station, and Jalan Ampang station.How do I call/hail a taxi?
Taxis are plentiful in the city and can be found at designated taxi stands throughout the city or hailed from the street and found outside major tourist attractions, hotels, and train stations. Taxi fares begin around RM3 for the first 0.62 miles and go up to RM0.25 every 35 seconds thereafter, fares increase by 50% from midnight until 6 am. Taxis can be hard to come by during peak hours and when it is raining.
Uber, GrabTaxi and Easy Taxi are all services that are offered in the city. Simply download their apps on your Smartphone and request a ride.Should I purchase a transport card?
The MyRapid card is a reloadable travel card that can be used on Rapid KL buses, the monorail as well as Ampang and Kelana light rail lines. The initial cost is RM20 which includes an RM5 credit, the cards can be purchased at electronic ticket machines in the stations or from the cashiers. For more information visit www.myrapid.com.myIs Kular Lumpur a walking city?
Walking around Kuala Lumpur is a great way to get around and provides the perfect opportunity to visit many of the city`s top attractions that are within walking distance of each other. The city is quite compact making it easy to get around on foot, some of the best places to take a leisurely stroll include the Perdana Botanical Gardens also known as Lake Gardens which is one of the largest green areas in the capital city. The park covers 227 acres of land and includes popular attractions such as the KL Bird Park and the National Planetarium.Can I ride/rent a bicycle in Kuala Lumpur?
Kuala Lumpur is a great city to explore on a bicycle, there are plenty of bicycle routes and rental places located around the city. The KL By Cycle company rents bikes from the underground mall located across the street from the KL City Gallery, Titiwangsa Lake Gardens is another rental spot. www.cyclingkl.blogspot.com provides great information and recourses for cycling in the city.Is Kular Lumpur a dangerous city, is there anything I should be aware of?
Kuala Lumpur is a very safe city to visit, like any other major city use your street smarts and keep your belongings secure in crowded areas. Be wary of certain scams involving locals who ask you to join a card game (usually rigged) and shops that try selling you large amounts of gold jewelry (usually fake). Be careful at night and stick to well lit/populated areas after dark, do not wander into unknown areas. Motorbike thieves are known to snatch bags, cameras, and valuables as you walk down the street so be aware and keep these items out of view.What are some popular areas for shopping?
Kuala Lumpur is a shopaholics dream offering over 66 malls the city is one of Asia`s shopping capitals. Shopping in this city is on another level with multi-story complexes, elaborate malls, bustling markets and several premier shopping districts it is one of Malaysia`s leading shopping destinations.
A few of the most popular areas to visit for your shopping needs are KLCC and the Bukit Bintang areas, Suria KLCC and Pavilion KL both offer international brands and upscale stores. Suria KLCC is situated underneath the iconic Petronas Twin Towers and Kuala Lumpur`s `Golden Triangle` is located in the Bukit Bintang area is often compared to New York`s Fifth Avenue or Tokyo`s Ginza offering hundreds of shopping outlets stretched out over 3 roads.
Central Market and Petaling Street are great locations for local items including handicrafts, souvenirs, and food. And last but not least Berjaya Times Square which is the 13th largest mall in the world spread out over 12 different levels covering 3.5 million square feet! The mall also features the largest indoor theme park in Malaysia and an IMAX theatre.What is the currency? Can I pay/tip in US dollars?
The currency is Kuala Lumpur is the Ringgit (RM). US dollars are not accepted. You will need to exchange your dollars for Ringgit. Currency Exchange desks can be found at the airport and major banks, it is advised to exchange some dollars for Ringgit before arriving in the country. ATMs are also located throughout the airport and at most major banks in the city. Normal banking hours are weekdays from 9:30 am until 4:00 pm and from 9:30 am until 11:30 am on Saturdays.
Tipping is not a common practice, but you may find that most hotels, restaurants, and entertainment outlets do charge a 10% service charge and a 5% government tax on your bill which often deems tipping unnecessary. For a more detailed guide on tipping, visit our tipping page by clicking here. MALAYSIAWhat is the food like?
Kuala Lumpur is filled with delicious cuisine that can be enjoyed at a number of different eateries including the prevalent hawker style (open-air restaurants) food courts which can be found in the city. These large eateries offer an abundance of delectable local cuisine at low prices where tasty dishes such as noodles, rice and curries can be consumed in a lively outdoor environment.
Chinatown in Kuala Lumpur provides diners with a vibrant selection of budget eateries lining the narrow streets with restaurants and hawker stalls open until the wee hours, making it the perfect place for late night eats. Here you will find plenty of Chinese, Cantonese, Malaysian and Thai food along with coffee shops and stalls offering smoked meat and steamed buns.
Curry houses `kedai mamak` are extremely popular in the capital city, a great place to explore is along Jalan Doraisamy which is located close to Heritage Row, The Golden Triangle, Bangsar, and Midvalley. Lebuh Ampang and the Brickfields situated in the city center are great for Indian food and high-end restaurants where Western cuisine is also offered.What is the nightlife like?
The capital city offers visitors a wide selection of vibrant nightlife options spread throughout the districts in the shape of restaurants, hawker stalls, coffee shops, bars, pubs, and clubs. The most famous nightlife section can be found in The Golden Triangle which is spread out over several streets around Jalan P Ramlee and considered to be Kuala Lumpur`s central clubbing district. The famous area also includes dining and retail options for those wanting to experience a quieter night out.
Bukit Bintang is a pulsating area of nightlife in the city and another famous district for a great night out in the city. The area features an abundance of eateries and drinking establishments where happy hour and ladies night can be enjoyed at the bars and nightclubs. Thursday and Saturdays there is a popular pub crawl which is great for youngsters and those looking to mingle with fellow travelers.
Locals also enjoy occupying the `Mamak stalls` in the evening time and after a boozy night out. Here you can consume street food and `the tarik` (frothed tea) while you sit outside and even catch a glimpse of a sports game on the wide-screen projectors. Most of these eateries are open 24 hours and a very authentic part of the Malaysian nightlife.I don`t speak Malaysian will there be many people who speak English?
The spoken language in Kuala Lumpur is Bahasa Malaysia and English. Most people in Kuala Lumpur can speak and understand English especially those working in the service industry. We suggest you get a good English-Malaysian guidebook and familiarize yourself with common phrases such as hello, goodbye, excuse me and numbers 1 -10.What should I do if I need medical assistance or need to go to the hospital?
In case of an emergency dial 999 for the police or an ambulance, 112 from a mobile phone. 994 for a fire (112 mobile phone) and 991 for tourist police.
Hospital Kuala Lumpur tel. 60-3-2615-5555
Pantai Hospital Kuala Lumpur tel. 60-3-2296-0888
Global Doctors Hospital tel. 60-3-2303-9911
Tung Shin Hospital tel. 60-3-2037-2288Are there any vaccines required to enter Malaysia?
The World Health Organization (WHO) recommends the following vaccinations for visitors traveling to Malaysia.
Adult diphtheria and tetanus recommended if none in the last 10 years.
Hepatitis A and B.
MMR - Measles, Mumps, and Rubella.