Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
- Rollaway bed fee: CLP 55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and closures
This property is closed from January 30 2026 to January 29 2028 (dates subject to change).
Know before you go
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
On-site payments
Visa, Diners Club, Debit cards, Cash not accepted, American Express, Mastercard, CLP
Property Facilities
- 24-hour front desk
- Banquet hall
- Beach
- Beach nearby
- Business
- Business center
- Change of bed sheets (on request)
- Change of towels (on request)
- City
- Conference center
- Daily
- Elevator
- Elevator door width (centimeters) - 90
- Elevator door width (inches) - 35
- Free breakfast
- Free buffet breakfast
- Free self parking
- Free WiFi
- Front entrance ramp
- Full-service spa
- Luggage storage
- Meeting rooms
- Natural
- Nature reserve
- Number of restaurants - 1
- Outdoor seasonal pool
- Pets not allowed
- Professional property host/manager
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Spa
- Spa property
- Spa services on site
- Total number of rooms - 91
- Uncovered parking
- Wheelchair accessible – no
- Wheelchair-accessible path to elevator
Rooms
Deluxe Suite, Lake View
1 King Bed and 1 Twin Bed
538.2-sq-foot room with lake views
1 King Bed and 1 Twin Bed
538.2-sq-foot room with lake views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Laptop workspace, safe, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Private bathroom
- Separate sitting area
- Shampoo
- Shower/tub combination
- Slippers
- Soap
- Toilet paper
- Towels provided
- Wheelchair accessible
- Wireless internet access
Luxury Suite, City View
1 Queen Bed and 1 Twin Bed
667.4-sq-foot room with city views
1 Queen Bed and 1 Twin Bed
667.4-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Laptop workspace, safe, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Private bathroom
- Shampoo
- Shower/tub combination
- Slippers
- Soap
- Toilet paper
- Towels provided
- Wheelchair accessible
- Wireless internet access
Standard Double Room, City View
1 King Bed
269.1-sq-foot room with city views
1 King Bed
269.1-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Laptop workspace, safe, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Private bathroom
- Shampoo
- Shower/tub combination
- Slippers
- Soap
- Toilet paper
- Towels provided
- Wheelchair accessible
- Wireless internet access
Standard Twin Room
2 Large Twin Beds
269 sq feet
2 Large Twin Beds
269 sq feet
Layout - Bedroom
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Laptop workspace, safe, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Phone
- Private bathroom
- Shampoo
- Shower/tub combination
- Slippers
- Soap
- Toilet paper
- Towels provided
- Wheelchair accessible
- Wireless internet access
Superior Double Room, Partial Lake View
1 Queen Bed
269.1-sq-foot room with partial lake views
1 Queen Bed
269.1-sq-foot room with partial lake views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Bathroom - Private bathroom, shower/tub combination, slippers, and a hair dryer
Practical - Laptop workspace, safe, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Private bathroom
- Shampoo
- Shower/tub combination
- Slippers
- Soap
- Toilet paper
- Towels provided
- Wheelchair accessible
- Wireless internet access
