Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and closures
The following facilities are closed on Monday:
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- The seasonal pool will be open from January to December.
- Pool access available from 8:00 AM to 8:00 PM.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
On-site payments
Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Accessible airport shuttle
- Airport transportation - drop-off (surcharge)
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Banquet hall
- Business center
- Cashless transactions are available
- Casino nearby
- Children's pool
- Coffee/tea in common areas
- Computer station
- Concierge services
- Conference center
- Daily
- Designated smoking areas
- Elevator
- Elevator door width (centimeters) - 150
- Elevator door width (inches) - 59
- Essential workers only - NO
- Family property
- Fitness facilities
- Free breakfast
- Free buffet breakfast
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Garage
- Garden
- Gift shops or newsstand
- Hair salon
- Health or beauty spa nearby
- Laundry facilities
- Luggage storage
- Meeting rooms
- Nature reserve
- No accessible shuttle
- No elevators
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of buildings/towers - 2
- Number of coffee shops/cafes - 1
- Number of floors - 6
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Off-street parking
- Outdoor seasonal pool
- Parking (limited spaces)
- Pets not allowed
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Safe-deposit box at front desk
- Secured parking
- Service animals not allowed
- Shopping on site
- Snack bar/deli
- Swimming pool
- Terrace
- Total number of rooms - 72
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible – no
- Wheelchair-accessible on-site restaurant
- Year Built - 1997
Rooms
Basic Double Room, No Windows
1 Queen Bed OR 1 Double Bed
1 Queen Bed OR 1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No windows, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- No cribs (infant beds)
- Non-Smoking
- No windows
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
Deluxe Suite
1 King Bed
947-sq-foot room with city views
1 King Bed
947-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Noise-free guestrooms cannot be guaranteed
- Air conditioning
- Bathrobes
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- No cribs (infant beds)
- Noise-free rooms not guaranteed
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Separate bathtub and shower
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
- Wardrobe or closet
Double Room
1 Double Bed OR 1 King Bed
294-sq-foot room with city views
1 Double Bed OR 1 King Bed
294-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in and noise-free guestrooms cannot be guaranteed
- Air conditioning
- Bathrobes
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free cribs/infant beds
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- Noise-free rooms not guaranteed
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
- Wardrobe or closet
Economy Double Room, No Windows
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
- Air conditioning
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
- Wardrobe or closet
Junior Suite
1 King Bed
381-sq-foot room with pool views
1 King Bed
381-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Noise-free guestrooms cannot be guaranteed
- Air conditioning
- Bathrobes
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- No cribs (infant beds)
- Noise-free rooms not guaranteed
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
- Wardrobe or closet
Standard Double Room
1 Double Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
Standard Double or Twin Room, 2 Double Beds
2 Double Beds
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free cribs/infant beds
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
Superior Room, Balcony, Pool View
1 Queen Bed
Overlooking the pool
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Dial-up internet access
- Flat-panel TV
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Minibar
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Shampoo
- Shower only
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Turndown service
