Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Airport shuttle fee: USD 17 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 10:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, USD
Property Facilities
- 24-hour front desk
- Access to nearby outdoor pool
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Banquet hall
- Beach nearby
- Business property
- Concierge services
- Contactless check-in is available
- Contactless check-out is available
- Daily
- Dry cleaning/laundry service
- Elevator
- Free bicycles nearby
- Free breakfast
- Free full breakfast
- Free newspapers in lobby
- Free WiFi
- Free wired internet
- Full-service spa
- Garden
- Laundry facilities
- Luggage storage
- Luxury property
- Meeting rooms
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Pet-friendly property
- Pets allowed
- Pets allowed (no fees)
- Pool umbrellas
- Professional property host/manager
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Rooftop terrace
- Safe-deposit box at front desk
- Smoke-free property
- Spa property
- Spa services on site
- Terrace
- Total number of rooms - 51
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible – no
Rooms
Classic Suite
1 Queen Bed
527 sq feet, located on the ground floor
1 Queen Bed
527 sq feet, located on the ground floor
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Designer toiletries
- Desk
- Free WiFi
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- LED TV
- Local maps
- Location - ground floor
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate sitting area
- Shower only
- Slippers
- Television
- Towels provided
- Turndown service
Deluxe Room with access to Beach Club Makani (Tierrabomba).
1 Queen Bed
388 sq feet
Club/Executive Level - Buffet breakfast
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Ceiling fan
- Concierge service
- Daily housekeeping
- Designer toiletries
- Desk
- Free WiFi
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- LED TV
- Local maps
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Slippers
- Television
- Towels provided
- Turndown service
Luxury Suite
1 Queen Bed
581 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Designer toiletries
- Desk
- Free WiFi
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- LED TV
- Local maps
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate sitting area
- Shower only
- Slippers
- Television
- Terrace
- Towels provided
- Turndown service
Premium Room
1 Queen Bed
370 sq feet
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Designer toiletries
- Desk
- Free WiFi
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- LED TV
- Local maps
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Slippers
- Television
- Towels provided
- Turndown service
Standard Room
1 Queen Bed
333 sq feet
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Designer toiletries
- Desk
- Free WiFi
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- LED TV
- Local maps
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Slippers
- Television
- Towels provided
- Turndown service
Standard Twin Room, 2 Double Beds
2 Double Beds
388 sq feet
Internet - Free WiFi
Entertainment - 40-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Designer toiletries
- Desk
- Free cribs/infant beds
- Free WiFi
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- LED TV
- Local maps
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Slippers
- Television
- Towels provided
- Turndown service