Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: COP 50000 (up to 11 years old)
- Pet deposit: COP 1250000 per night
- Pet fee: COP 125000 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 10:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Accessible airport shuttle
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- Airport transportation (surcharge)
- Banquet hall
- Beach property
- Bicycle rentals nearby
- Braille or raised signage
- Business
- Business center
- Business property
- Cashless transactions are available
- Casino nearby
- Coffee/tea in common areas
- Computer station
- Concierge services
- Conference center
- Conference space
- Daily
- Dry cleaning/laundry service
- Elevator
- Elevator door width (centimeters) - 89
- Elevator door width (inches) - 35
- Family property
- Fitness facilities
- Food and water bowls
- Free breakfast
- Free buffet breakfast
- Free WiFi
- Full-service spa
- Handrails in stairways
- Health or beauty spa nearby
- Laundry facilities
- LGBTQIA+ friendly
- Luggage storage
- Maximum number of pets per room 1
- Meeting rooms
- Multilingual staff
- Number of coffee shops/cafes - 1
- Number of floors - 22
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 2
- Number of swim-up bars - 1
- Only dogs are allowed
- Pet-friendly property
- Pet max weight (per pet) in kg is 9
- Pet max weight (per pet) in lb is 20
- Pets allowed
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Registration desk height (centimeters) - 89
- Registration desk height (inches) - 35
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Spa
- Spa property
- Spa treatment room(s)
- Stairwell handrail height (centimeters) - 94
- Stairwell handrail height (inches) - 37
- Steam room
- Swimming pool
- Television in common areas
- Terrace
- Total number of rooms - 202
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wine release events
- Year Built - 1976
Rooms
Family Suite, 2 Bedrooms, Balcony, Partial Ocean View
1 King Bed and 2 Twin Beds
936-sq-foot room with partial ocean views
1 King Bed and 2 Twin Beds
936-sq-foot room with partial ocean views
Layout - 2 bedrooms and dining area
Internet - Free WiFi
Entertainment - 42-inch TV with cable channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Non-Smoking, pet friendly
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Highchair
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Rollaway/extra beds (free)
- Room service (limited hours)
- Separate dining area
- Shower only
- Television
- Tile flooring in room
- Towels provided
- Wardrobe or closet
Junior Suite, Balcony, Ocean View
1 Queen Bed
743-sq-foot room with ocean views
1 Queen Bed
743-sq-foot room with ocean views
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 42-inch TV with cable channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Non-Smoking, pet friendly
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Highchair
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Rollaway/extra beds (free)
- Room service (limited hours)
- Separate dining area
- Shower only
- Television
- Tile flooring in room
- Towels provided
- Wardrobe or closet
Standard Double Room
1 Double Bed
248 sq feet
Internet - Free WiFi
Entertainment - 42-inch TV with cable channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Highchair
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Local maps
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Phone
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Room service (limited hours)
- Shower only
- Television
- Tile flooring in room
- Towels provided
- Wardrobe or closet
Superior Room, 2 Double Beds, Balcony, Partial Ocean View
2 Double Beds
452-sq-foot room with partial ocean views
2 Double Beds
452-sq-foot room with partial ocean views
Internet - Free WiFi
Entertainment - 42-inch TV with cable channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Portable shower seat
Non-Smoking, pet friendly
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Hand-held showerhead
- Height-adjustable showerhead
- Highchair
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Local maps
- Lowered locks/deadbolt
- Lowered peephole/view port in door
- Non-Smoking
- Pet-friendly room
- Phone
- Portable shower seat
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Rollaway/extra beds (free)
- Room service (limited hours)
- Shower only
- Television
- Tile flooring in room
- Towels provided
- Transfer shower
- Wardrobe or closet
- Wheelchair accessible
