Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All Half Board rate plans include lunch or dinner for up to 2 people. Only breakfast will be included for any extra persons.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
- Rollaway bed fee: USD 14.0 per stay
- Facilities fee: USD 3 per person, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
On-site payments
Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard, USD
Property Facilities
- 24-hour front desk
- Airport transportation - drop-off (surcharge)
- Airport transportation (surcharge)
- Banquet hall
- Business center
- Business property
- Computer station
- Concierge services
- Conference center
- Contactless check-out is available
- Daily
- Dry cleaning/laundry service
- Elevator
- Fitness facilities
- Free breakfast
- Free continental breakfast
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Free wired internet
- Full-service spa
- Laundry facilities
- Luggage storage
- Meeting rooms
- No cribs (infant beds) available
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Pets not allowed
- Pool sun loungers
- Porter/bellhop
- Professional property host/manager
- Rooftop terrace
- Safe-deposit box at front desk
- Smoke-free property
- Spa property
- Spa treatment room(s)
- Television in common areas
- Terrace
- Total number of rooms - 97
- Tours/ticket assistance
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
Rooms
Habitación Doble Superior
1 King Bed
323 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Coffee/tea maker
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk
- Desk chair
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- LED TV
- Minibar
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Refrigerator
- Rollaway/extra beds (surcharge)
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Habitación Superior con vista a la montaña
1 King Bed
344 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Coffee/tea maker
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk
- Desk chair
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- LED TV
- Minibar
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Refrigerator
- Rollaway/extra beds (surcharge)
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Habitación Twin Superior
2 Double Beds
377 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Coffee/tea maker
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk
- Desk chair
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- LED TV
- Minibar
- Non-Smoking
- No rollaway/extra beds
- Phone
- Premium bedding
- Private bathroom
- Refrigerator
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Standard Double Room
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Coffee/tea maker
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk
- Desk chair
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- LED TV
- Minibar
- Non-Smoking
- No rollaway/extra beds
- Phone
- Premium bedding
- Private bathroom
- Refrigerator
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Standard Double or Twin Room
1 King Bed or 2 Twin Beds
30 sq feet (2 sq meters)
1 King Bed or 2 Twin Beds
30 sq feet (2 sq meters)
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Superior Double or Twin Room, City View
1 King Bed or 2 Twin Beds
334-sq-foot (31-sq-meter) room with city views
1 King Bed or 2 Twin Beds
334-sq-foot (31-sq-meter) room with city views
Internet - Free WiFi
Entertainment - LED television with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Superior Room
1 King Bed
376-sq-foot (35-sq-meter) room with city views
1 King Bed
376-sq-foot (35-sq-meter) room with city views
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Superior Twin Room
2 Double Beds
376-sq-foot (35-sq-meter) room with city views
2 Double Beds
376-sq-foot (35-sq-meter) room with city views
Internet - Free WiFi
Entertainment - 42-inch LED TV with satellite channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking