Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
- Airport shuttle fee: COP 180000 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and closures
This property is closed from April 17 2026 to December 31 2026 (dates subject to change).
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
On-site payments
Visa, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Accessible airport shuttle
- Access to nearby outdoor pool
- Adventure sport
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Barbecue grill(s)
- Beach towels
- Business center
- Business property
- Change of bed sheets (on request)
- Change of towels (on request)
- City
- Computer station
- Concierge services
- Conference space
- Conference space size (feet) - 1938
- Conference space size (meters) - 180
- Daily
- Designated smoking areas
- Designated smoking areas (fines apply)
- Ecotours on site
- Free breakfast
- Free cooked-to-order breakfast
- Free self parking
- Free WiFi
- Front entrance ramp
- Full-service spa
- Garage
- Garden
- Golfing nearby
- Golf lessons available nearby
- Hiking/biking trails nearby
- Laundry facilities
- Library
- Limo or town car service available
- Mountain biking nearby
- Multilingual staff
- Natural
- No accessible shuttle
- No cribs (infant beds) available
- No elevator (single level property)
- Number of accessible parking spaces - 1
- Number of bars/lounges - 1
- Number of buildings/towers - 1
- Number of coffee shops/cafes - 1
- Number of floors - 2
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Off-street parking
- Pets not allowed
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Professional property host/manager
- Rooftop terrace
- Safe-deposit box at front desk
- Sauna
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Snack bar/deli
- Spa property
- Spa services on site
- Steam room
- Terrace
- Total number of rooms - 10
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Wedding services
- Well-lit path to entrance
- Wheelchair-accessible lounge
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Year Built - 1888
Rooms
Junior Twin Room, Garden View
2 Large Twin Beds
269.1-sq-foot room, balcony/patio with garden views
2 Large Twin Beds
269.1-sq-foot room, balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Smartphone with unlimited 4G data, free local calls, safe, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Non-Smoking
- Balcony or patio
- Cable TV service
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Chef
- Computer monitor
- Daily housekeeping
- Desk
- Electrical adapters/chargers
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- Local maps
- Non-Smoking
- Phone
- Printer
- Private bathroom
- Restaurant dining guide
- Room service (limited hours)
- Shampoo
- Shower only
- Smartphone
- Soap
- Toilet paper
- Towels provided
- Unlimited data
- Wireless internet access
Suite
6 Double Beds and 6 Twin Beds
592.0-sq-foot room, balcony/patio with garden views
6 Double Beds and 6 Twin Beds
592.0-sq-foot room, balcony/patio with garden views
Layout - 6 bedrooms and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - Cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Smartphone with unlimited 4G data, free local calls, safe, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
- Air conditioning
- Balcony or patio
- Cable TV service
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Chef
- Computer monitor
- Daily housekeeping
- Desk
- Electrical adapters/chargers
- Free local calls
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- In-room safe
- Laptop-friendly workspace
- Local maps
- Non-Smoking
- Phone
- Printer
- Private bathroom
- Restaurant dining guide
- Room service (limited hours)
- Shampoo
- Shower only
- Smartphone
- Soap
- Toilet paper
- Towels provided
- Unlimited data
- Wireless internet access
