Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
- Fee for full breakfast: approximately COP 42000 per person
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour business center
- 24-hour front desk
- Breakfast available (surcharge)
- Business property
- Concierge services
- Conference center
- Contactless check-in is available
- Contactless check-out is available
- Designated smoking areas
- Designated smoking areas (fines apply)
- Dry cleaning/laundry service
- Elevator
- Family property
- Fitness facilities
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Full-service spa
- Gift shops or newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of buildings/towers - 1
- Number of floors - 9
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of restaurants - 3
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Reception hall
- Rooftop terrace
- Safe-deposit box at front desk
- Sauna
- Shopping center shuttle (surcharge)
- Snack bar/deli
- Spa property
- Spa services on site
- Spa treatment room(s)
- Theme park shuttle (surcharge)
- Total number of rooms - 202
- Tours/ticket assistance
- Turkish bath/Hammam
- Wedding services
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Year Built - 1985
Rooms
Double King Size Bed - Bed And Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi and wired Internet access
Food & Drink - Kitchen
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, phone, and free newspaper
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Econo - No gym - No pool
1 King Bed
312 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Room service (24 hours)
- Television
- Towels provided
- Turndown service
- Wheelchair accessible
Economy-No gym-No pool (Twin)
2 Double Beds
312 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Room service (24 hours)
- Television
- Towels provided
- Turndown service
- Wheelchair accessible
Junior Suite
1 King Bed
495 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Phone
- Private bathroom
- Room service (24 hours)
- Smoking and Non-Smoking
- Television
- Towels provided
- Turndown service
Junior Suite Capacity 1 - Bed And Breakfast
322 sq feet (30 sq meters)
322 sq feet (30 sq meters)
Internet - Free WiFi and wired Internet access
Food & Drink - 24-hour room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Junior Suite King Size Bed - Bed And Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi and wired Internet access
Food & Drink - Kitchen
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, phone, and free newspaper
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Junior Suite, 1 Twin Bed
1 Twin Bed
Overlooking the city
Internet - Free WiFi and wired Internet access
Food & Drink - 24-hour room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Single King Size Bed - Bed And Breakfast
322 sq feet (30 sq meters)
322 sq feet (30 sq meters)
Internet - Free WiFi and wired Internet access
Food & Drink - 24-hour room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Standard Double Room
1 King Bed
Overlooking the city
Internet - Free WiFi and wired Internet access
Food & Drink - 24-hour room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Standard Room
1 King Bed
355 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Room service (24 hours)
- Television
- Towels provided
- Turndown service
Standard Twin Room
2 Twin Beds
355 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Room service (24 hours)
- Television
- Towels provided
- Turndown service
Suite
1 King Bed
710 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Room service (24 hours)
- Television
- Towels provided
- Turndown service
Suite King Size Bed - Bed And Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi and wired Internet access
Food & Drink - Kitchen
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Safe, phone, and free newspaper
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Superior King
1 King Bed
355 sq feet
Club/Executive Level - Club Lounge access
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bathtub or shower
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free newspaper
- Free WiFi
- Hair dryer
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Room service (24 hours)
- Television
- Towels provided
- Turndown service
Twin Standard - Bed And Breakfast
355 sq feet (33 sq meters)
355 sq feet (33 sq meters)
Internet - Free WiFi and wired Internet access
Food & Drink - 24-hour room service and minibar
Sleep - Turndown service
Bathroom - Private bathroom, bathtub or shower, slippers, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
