Special check-in instructions
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport or ID are accepted.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Pet fee: COP 80000 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: COP 70000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Up to 2 children 11 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Airport transportation
- Airport transportation (surcharge)
- Arcade/game room
- Area shuttle (surcharge)
- Banquet hall
- Billiards or pool table
- Business center
- Concierge services
- COVID-19 vaccine must have been received a minimum number of days before check-in: 1
- Daily
- Dry cleaning/laundry service
- Elevator
- Free breakfast
- Free buffet breakfast
- Free WiFi
- Guests must provide health documentation
- Guests must provide proof of COVID-19 vaccination
- Laundry facilities
- Luggage storage
- Maximum number of pets per room 1
- Meeting rooms
- Minimum age for proof of COVID-19 vaccination requirement: 18
- Multilingual staff
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of restaurants - 1
- Only dogs and cats are allowed
- Pet-friendly property
- Pet max weight (per pet) in kg is 25
- Pet max weight (per pet) in lb is 55
- Pets allowed
- Pets cannot be left unattended
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Terrace
- Total number of rooms - 65
- Tours/ticket assistance
- Vending machine
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible registration desk
Rooms
Double King Size Bed - Bed And Breakfast
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe and phone
Comfort - Daily housekeeping
Double Queen Size Bed - Bed And Breakfast
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe and phone
Comfort - Daily housekeeping
Double Room
1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and window screens; free cribs/infant beds available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Free cribs/infant beds
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Non-Smoking
- No rollaway/extra beds
- Pet-friendly room
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Window screens
Double Room, 1 King Bed
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and window screens; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Free cribs/infant beds
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Window screens
Double Superior - Bed And Breakfast
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe and phone
Comfort - Daily housekeeping
Standard Double Room, 1 Queen Bed
1 Queen Bed
279 sq feet (26 sq meters)
1 Queen Bed
279 sq feet (26 sq meters)
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Superior Double Room
1 King Bed OR 1 King Bed and 2 Twin Beds
506 sq feet
1 King Bed OR 1 King Bed and 2 Twin Beds
506 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and window screens; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Free cribs/infant beds
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Rainfall showerhead
- Rollaway/extra beds (surcharge)
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Window screens
Twin Room
2 Twin Beds
291 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV with cable channels
Food & Drink - Room service (limited)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and window screens; free cribs/infant beds available on request
Comfort - Daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Free cribs/infant beds
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Non-Smoking
- No rollaway/extra beds
- Pet-friendly room
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Window screens
Twin Standard - Bed And Breakfast
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe and phone
Comfort - Daily housekeeping