Special check-in instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
- Fee for full breakfast: approximately COP 42000 per person
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Arcade/game room
- ATM/banking
- Babysitting or childcare (surcharge)
- Ballroom
- Billiards or pool table
- Breakfast available (surcharge)
- Business center
- Business property
- Children's club
- Computer station
- Conference center
- Conference space
- Contactless check-in is available
- Contactless check-out is available
- Designated smoking areas
- Designated smoking areas (fines apply)
- Dry cleaning/laundry service
- Elevator
- Family property
- Fitness classes on site
- Fitness facilities
- Free airport transportation
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Free wired internet
- Full-service spa
- Garden
- Gift shops or newsstand
- Health club
- Hiking/biking trails nearby
- Laundry facilities
- Library
- Luggage storage
- Multilingual staff
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of floors - 5
- Number of hot tubs - 1
- Number of meeting rooms - 9
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 2
- Outdoor tennis courts - 1
- Pets not allowed
- Picnic area
- Playground on site
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Reception hall
- Service animals not allowed
- Shopping on site
- Spa property
- Spa services on site
- Spa treatment room(s)
- Supervised childcare/activities (surcharge)
- Tennis lessons on site
- Tennis on site
- Total number of rooms - 254
- Tours/ticket assistance
- Turkish bath/Hammam
- Wedding services
- Wheelchair accessible
- Wheelchair accessible (may have limitations)
Rooms
Double King Size Bed - Buffet Breakfast
322 sq feet (30 sq meters)
322 sq feet (30 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning
Double Superior King Bed - Buffet Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning
Economy Double Room
1 King Bed
248 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Economy-No breakfast-No gym-No pool (Twin)
2 Large Twin Beds
248 sq feet
2 Large Twin Beds
248 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Junior Suite
1 King Bed
430 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- High-speed internet access
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Plasma TV
- Private bathroom
- Room service (24 hours)
- Shower only
- Television
- Towels provided
Junior Suite Capacity 1 - Buffet Breakfast
495 sq feet (46 sq meters)
495 sq feet (46 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning
Junior Suite King Size Bed - Buffet Breakfast
495 sq feet (46 sq meters)
495 sq feet (46 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning
Junior Suite Single
1 King Bed
431-sq-foot (40-sq-meter) room with garden views
1 King Bed
431-sq-foot (40-sq-meter) room with garden views
Internet - Free WiFi
Entertainment - 32-inch plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Single King Size Bed - Buffet Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning
Single Superior King Bed - Buffet Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning
Standard Double Room
1 King Bed
248 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- High-speed internet access
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Plasma TV
- Private bathroom
- Room service (24 hours)
- Shower only
- Television
- Towels provided
Standard Twin Room
2 Large Twin Beds
248 sq feet
2 Large Twin Beds
248 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- High-speed internet access
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Plasma TV
- Private bathroom
- Room service (24 hours)
- Shower only
- Television
- Towels provided
Superior Double Room
1 King Bed
248 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- High-speed internet access
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Plasma TV
- Private bathroom
- Room service (24 hours)
- Shower only
- Television
- Towels provided
Superior Single Room
1 King Bed
248 sq feet
Internet - Free WiFi
Entertainment - 32-inch plasma TV with cable channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Alarm clock
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- High-speed internet access
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Phone
- Plasma TV
- Private bathroom
- Room service (24 hours)
- Shower only
- Television
- Towels provided
Twin Standard - Buffet Breakfast
344 sq feet (32 sq meters)
344 sq feet (32 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning