Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 65.00
- Christmas Eve (December 24) Gala Dinner per child: USD 45.00 (from 4 to 11 years old)
- Christmas Day (December 25) Gala Dinner per adult: USD 65
- Christmas Day (December 25) Gala Dinner per child: USD 45 (from 4 to 11 years old)
- New Year's Day (January 1) Gala Dinner per adult: USD 65
- New Year's Day (January 1) Gala Dinner per child: USD 45 (from 4 to 11 years old)
We have included all charges provided to us by the property.
- Airport shuttle fee: USD 165 per vehicle (one-way)
- Airport shuttle fee per child: USD 165 (from 2 to 12 years old)
- Late check-out fee: USD 150 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Hot springs access available from 9:30 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards, Cash not accepted, Discover, American Express, Mastercard, USD
Property Facilities
- Access to nearby outdoor pool
- Adventure sport
- Adventure sport property
- Airport transportation (surcharge)
- Assistive listening devices available
- Bicycle rentals nearby
- Bicycle rentals on site
- Boat tours nearby
- Business center
- Cashless transactions are available
- Cave exploring/spelunking nearby
- Children's pool
- Computer station
- Concierge services
- Contactless check-in is available
- Contactless check-out is available
- Couples/private dining
- Daily
- Ecotours nearby
- Express check-in
- Express check-out
- Family
- Family property
- Fishing on site
- Free breakfast
- Free full breakfast
- Free parking nearby
- Free reception
- Free self parking
- Front desk (limited hours)
- Full-service spa
- Game drive nearby
- Game viewing nearby
- Garden
- Golfing nearby
- Helicopter/airplane tours on site
- Hiking/biking trails nearby
- Horse riding nearby
- Hot springs
- Hot springs nearby
- Hot springs property
- Kayaking nearby
- Laundry facilities
- Luggage storage
- Mountain biking nearby
- Multilingual staff
- No cribs (infant beds) available
- No elevators
- No rollaway/extra beds available
- Number of bars/lounges - 2
- Number of buildings/towers - 11
- Number of floors - 2
- Number of hot tubs - 4
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Number of swim-up bars - 1
- Parking (limited spaces)
- Pets not allowed
- Picnic area
- Pool sun loungers
- Private picnics
- Professional property host/manager
- Proposal/romance packages available
- Rafting nearby
- Rock climbing nearby
- Romantic
- Safari nearby
- Safe-deposit box at front desk
- Sailing nearby
- Scooter/moped rentals nearby
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa
- Spa property
- Spa services on site
- Spa treatment room(s)
- Terrace
- Total number of rooms - 42
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible – no
- Windsurfing nearby
- Year Built - 2007
- Ziplining nearby
Rooms
Deluxe Room
2 Queen Beds
409-sq-foot soundproofed room, balcony/patio with mountain views
2 Queen Beds
409-sq-foot soundproofed room, balcony/patio with mountain views
Layout - Separate sitting area
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Smoking And Non-Smoking
- Air conditioning
- Balcony or patio
- Bed sheets not available
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Grab bar - near toilet
- In-room safe
- Iron/ironing board (on request)
- Low-height counters/sink
- Minibar
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Room service (limited hours)
- Separate sitting area
- Shower only
- Smoking and Non-Smoking
- Television
- Towels provided
- Wheelchair accessible
Double Luna Superior - Bed And Breakfast
Features a private balcony/patio
Features a private balcony/patio
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Double Standard - Bed And Breakfast
Features a private balcony/patio
Features a private balcony/patio
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Junior Suite Standard - Bed And Breakfast
Features a private balcony/patio
Features a private balcony/patio
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Luna Junior Suite
1 King Bed and 1 Double Sofa Bed
668-sq-foot soundproofed room, balcony/patio with mountain views
1 King Bed and 1 Double Sofa Bed
668-sq-foot soundproofed room, balcony/patio with mountain views
Layout - Separate sitting area
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, unspecified sofa bed, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
- Air conditioning
- Balcony or patio
- Bed sheets not available
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free toiletries
- Grab bar - near toilet
- In-room safe
- Iron/ironing board
- Low-height counters/sink
- Minibar
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Room service (limited hours)
- Separate sitting area
- Shower only
- Sofa bed
- Television
- Towels provided
- Wheelchair accessible
Luna Superior
2 Double Beds
614-sq-foot soundproofed room, balcony/patio with mountain views
2 Double Beds
614-sq-foot soundproofed room, balcony/patio with mountain views
Layout - Separate sitting area
Entertainment - 32-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
- Air conditioning
- Balcony or patio
- Bed sheets not available
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Grab bar - near toilet
- In-room safe
- Iron/ironing board (on request)
- Low-height counters/sink
- Minibar
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Room service (limited hours)
- Separate sitting area
- Shower only
- Television
- Towels provided
- Wheelchair accessible