Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Pet fee: USD 10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Diners Club, Debit cards not accepted, Discover, Cash, American Express, Mastercard, USD
Property Facilities
- 24-hour front desk
- 24-hour health club
- Arcade/game room
- Assistive listening devices in meeting rooms
- Banquet hall
- Billiards or pool table
- Business center
- Business property
- Change of bed sheets (on request)
- Change of towels (on request)
- Children's pool
- Concierge services
- Contactless check-in is available
- Contactless check-out is available
- Fitness facilities
- Free self parking
- Free WiFi
- Front entrance ramp
- Full-service spa
- Garden
- Hair salon
- Laundry facilities
- Library
- Luggage storage
- Maximum number of pets per room 1
- No accessible shuttle
- No cribs (infant beds) available
- No elevators
- No rollaway/extra beds available
- Number of accessible parking spaces - 20
- Number of bars/lounges - 1
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Only dogs are allowed
- Outdoor furniture
- Outdoor tennis courts - 1
- Pet-friendly property
- Pets allowed
- Pets cannot be left unattended
- Playground on site
- Pool sun loungers
- Professional property host/manager
- Racquetball/squash on site
- Safe-deposit box at front desk
- Sauna
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa property
- Spa services on site
- Spa treatment room(s)
- Steam room
- Total number of rooms - 66
- Tours/ticket assistance
- Turkish bath/Hammam
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
Rooms
Cabañas Luxury Doble
2 King Beds and 1 Twin Sofa Bed
323 sq feet
2 King Beds and 1 Twin Sofa Bed
323 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 36-inch Smart TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Desk and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free bottled water
- Free toiletries
- Free WiFi
- Hair dryer
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Room service (limited hours)
- Shampoo
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
Cabañas Luxury Matrimonial
1 King Bed
323 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 36-inch Smart TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Desk and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free bottled water
- Free toiletries
- Free WiFi
- Hair dryer
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Room service (limited hours)
- Shampoo
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
Jacaranda Doble
1 King Bed
258 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 36-inch Smart TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free bottled water
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Non-Smoking
- Pet-friendly room
- Phone
- Private bathroom
- Room service (limited hours)
- Shampoo
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
Plaza Sangay Doble
2 Queen Beds and 1 Twin Sofa Bed
258 sq feet
2 Queen Beds and 1 Twin Sofa Bed
258 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 36-inch Smart TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, single sofa bed, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free bottled water
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Lever door handles
- Non-Smoking
- No rollaway/extra beds
- Phone
- Private bathroom
- Room service (limited hours)
- Shampoo
- Smart TV
- Soap
- Sofa bed
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
Plaza Sangay Matrimonial
1 King Bed
258 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 36-inch Smart TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Accessibility - Portable bathtub seat
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Accessible bathtub
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Free bottled water
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Lever door handles
- Lowered locks/deadbolt
- Non-Smoking
- Phone
- Portable bathtub seat
- Private bathroom
- Room service (limited hours)
- Shampoo
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
Plaza Sangay Suite
1 King Bed
377 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 36-inch Smart TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bedsheets provided
- Cable TV service
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Desk
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- Non-Smoking
- Phone
- Private bathroom
- Room service (limited hours)
- Shampoo
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided