Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
- Pet deposit: USD 30 per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
On-site payments
Visa, Diners Club, Debit cards, Cash not accepted, American Express, Mastercard, USD
Property Facilities
- 24-hour front desk
- Accessible shuttle
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Art gallery on site
- Ballroom
- Bicycle rentals nearby
- Business center
- Business property
- Comprehensive food waste policy
- Computer station
- Concierge services
- Conference center
- Conference space
- Conference space size (feet) - 2045
- Conference space size (meters) - 190
- Contactless check-out is available
- Couples/private dining
- Daily
- Designated smoking areas
- Double-glazing on all windows
- Dry cleaning/laundry service
- Eco-friendly cleaning products used
- Ecotours nearby
- Fitness facilities
- Free breakfast
- Free buffet breakfast
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Front entrance ramp
- Full-service spa
- Garden
- Gift shops or newsstand
- Health club
- Health or beauty spa nearby
- Laundry facilities
- Library
- Locally-sourced food on site (80% or more)
- Luggage storage
- Mountain biking nearby
- No elevators
- No rollaway/extra beds available
- Number of accessible parking spaces - 10
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 3
- Number of restaurants - 1
- Pet-friendly property
- Pets allowed
- Pets allowed (no fees)
- Professional property host/manager
- Proposal/romance packages available
- Reception hall
- Safe-deposit box at front desk
- Secured parking
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Showcase for local artists
- Snack bar/deli
- Spa property
- Spa treatment room(s)
- Television in common areas
- Terrace
- Total number of rooms - 46
- Tours/ticket assistance
- Turkish bath/Hammam
- Upper floors accessible by stairs only
- Valet for wheelchair-equipped vehicle
- Wedding services
- Well-lit path to entrance
- Wheelchair-accessible lounge
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchairs available on site
- Wine release events
Rooms
Double Room, 2 Queen Beds
2 Queen Beds
377-sq-foot room with courtyard views
2 Queen Beds
377-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Art supplies
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Daily housekeeping
- Desk
- Desk chair
- Doorbell/telephone notification
- Flat-panel TV
- Free bottled water
- Free newspaper
- Free toiletries
- Free WiFi
- Hair dryer
- Heating
- Individually decorated
- Individually furnished
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Pay movies
- Phone
- Premium TV channels
- Private bathroom
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Towels provided
- Wardrobe or closet
Family Triple Room
3 Queen Beds
431-sq-foot room with courtyard views
3 Queen Beds
431-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Art supplies
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Daily housekeeping
- Desk
- Desk chair
- Doorbell/telephone notification
- Flat-panel TV
- Free bottled water
- Free newspaper
- Free toiletries
- Free WiFi
- Hair dryer
- Heating
- Individually decorated
- Individually furnished
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Pay movies
- Phone
- Premium TV channels
- Private bathroom
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Towels provided
- Wardrobe or closet
Junior Studio Suite
1 King Bed
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Room service and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Junior Suite, 1 King Bed
1 King Bed
Overlooking the city
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Art supplies
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Coffee/tea maker
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Daily housekeeping
- Desk
- Desk chair
- Doorbell/telephone notification
- Flat-panel TV
- Free bottled water
- Free newspaper
- Free toiletries
- Free WiFi
- Hair dryer
- Heating
- Individually decorated
- Individually furnished
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Pay movies
- Phone
- Premium TV channels
- Private bathroom
- Refrigerator
- Room service (limited hours)
- Shampoo
- Shower only
- Slippers
- Soap
- Television
- Towels provided
- Wardrobe or closet
Single Room, 1 Queen Bed
1 Queen Bed
Layout - Separate living room
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Room service and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 1 Queen Bed
1 Queen Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Room service (limited) and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Daily housekeeping and heating
Accessibility - Doorbell and phone notification
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Art supplies
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Daily housekeeping
- Desk
- Desk chair
- Doorbell/telephone notification
- Flat-panel TV
- Free bottled water
- Free newspaper
- Free toiletries
- Free WiFi
- Hair dryer
- Heating
- Individually decorated
- Individually furnished
- In-room safe
- Iron/ironing board
- Laptop-friendly workspace
- Non-Smoking
- Pay movies
- Phone
- Premium TV channels
- Private bathroom
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Towels provided
- Wardrobe or closet