Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Fees
- Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
- Rollaway bed fee: GTQ 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards, Cash, Mastercard, GTQ
Property Facilities
- 24-hour fitness facilities
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Bicycle rentals nearby
- Bicycle rentals on site
- Breakfast available (surcharge)
- Business property
- Children's pool
- Computer station
- Conference space
- Contactless check-in is available
- Contactless check-out is available
- Dock
- Dry cleaning/laundry service
- Family property
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Front desk (limited hours)
- Full-service spa
- Garden
- Gift shops or newsstand
- Hiking/biking trails nearby
- Laundry facilities
- Luggage storage
- Meeting rooms
- Multilingual staff
- No cribs (infant beds) available
- No elevators
- Number of bars/lounges - 1
- Number of buildings/towers - 20
- Number of floors - 2
- Number of outdoor pools - 1
- Number of restaurants - 1
- Outdoor furniture
- Pets not allowed
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa property
- Spa services on site
- Television in common areas
- Terrace
- Total number of rooms - 56
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Wedding services
- Wheelchair accessible – no
- Year Built - 1988
Rooms
Standard Double Room
2 Double Beds OR 1 Queen Bed
323-sq-foot individually decorated room, balcony with lagoon views
2 Double Beds OR 1 Queen Bed
323-sq-foot individually decorated room, balcony with lagoon views
Entertainment - Cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Non-Smoking
- Phone
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Television
- Towels provided
Standard Single Room
1 King Bed and 1 Double Bed OR 2 Double Beds
323-sq-foot individually decorated room, balcony with lagoon views
1 King Bed and 1 Double Bed OR 2 Double Beds
323-sq-foot individually decorated room, balcony with lagoon views
Entertainment - 14-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Non-Smoking
- Phone
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Television
- Towels provided
Superior (doble)
2 Double Beds
215-sq-foot individually decorated room with a balcony
2 Double Beds
215-sq-foot individually decorated room with a balcony
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Phone
- Private bathroom
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Smoking and Non-Smoking
- Towels provided
Triple Room
3 Twin Beds
377-sq-foot individually decorated room with a balcony
3 Twin Beds
377-sq-foot individually decorated room with a balcony
Entertainment - 14-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, safe, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Phone
- Private bathroom
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Smoking and Non-Smoking
- Television
- Towels provided