Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
- Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
- Rollaway bed fee: GTQ 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards, Cash, Mastercard, GTQ
Property Facilities
- 24-hour fitness facilities
- Airport transportation (surcharge)
- Area shuttle (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Bicycle rentals nearby
- Bicycle rentals on site
- Breakfast available (surcharge)
- Business property
- Children's pool
- Computer station
- Conference space
- Contactless check-in is available
- Contactless check-out is available
- Dock
- Dry cleaning/laundry service
- Family property
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Front desk (limited hours)
- Full-service spa
- Garden
- Gift shops or newsstand
- Hiking/biking trails nearby
- Laundry facilities
- Luggage storage
- Meeting rooms
- Multilingual staff
- No cribs (infant beds) available
- No elevators
- Number of bars/lounges - 1
- Number of buildings/towers - 20
- Number of floors - 2
- Number of outdoor pools - 1
- Number of restaurants - 1
- Outdoor furniture
- Pets not allowed
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa property
- Spa services on site
- Television in common areas
- Terrace
- Total number of rooms - 56
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Wedding services
- Wheelchair accessible – no
- Year Built - 1988
Rooms
Standard Double Room
2 Double Beds OR 1 Queen Bed
323-sq-foot individually decorated room, balcony with lagoon views
2 Double Beds OR 1 Queen Bed
323-sq-foot individually decorated room, balcony with lagoon views
Entertainment - Cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Non-Smoking
- Phone
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Television
- Towels provided
Standard Single Room
1 King Bed and 1 Double Bed OR 2 Double Beds
323-sq-foot individually decorated room, balcony with lagoon views
1 King Bed and 1 Double Bed OR 2 Double Beds
323-sq-foot individually decorated room, balcony with lagoon views
Entertainment - 14-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Non-Smoking
- Phone
- Private bathroom
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Television
- Towels provided
Superior (doble)
2 Double Beds
215-sq-foot individually decorated room with a balcony
2 Double Beds
215-sq-foot individually decorated room with a balcony
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Phone
- Private bathroom
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Smoking and Non-Smoking
- Towels provided
Triple Room
3 Twin Beds
377-sq-foot individually decorated room with a balcony
3 Twin Beds
377-sq-foot individually decorated room with a balcony
Entertainment - 14-inch TV with cable channels
Food & Drink - Room service (limited)
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk, safe, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Air conditioning
- Balcony
- Bed sheets not available
- Cable TV service
- Ceiling fan
- Daily housekeeping
- Desk
- Free toiletries
- Individually decorated
- In-room safe
- Phone
- Private bathroom
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Shower only
- Smoking and Non-Smoking
- Television
- Towels provided