Special check-in instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Pool access available from 9:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
On-site payments
Visa, Debit cards, Cash, American Express, Mastercard, MXN
Property Facilities
- 24-hour front desk
- Cashless transactions are available
- Change of bed sheets (on request)
- Change of towels (on request)
- Concierge services
- Daily
- Designated smoking areas
- Designated smoking areas (fines apply)
- Essential workers only - NO
- Free breakfast
- Free continental breakfast
- Free self parking
- Free WiFi
- Garden
- Guests will receive an email with special check-in instructions
- Guest will receive an email before arrival 48 hours
- Mosquito nets
- Multilingual staff
- Natural
- No cribs (infant beds) available
- No elevators
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Pets not allowed
- Pool sun loungers
- Pool umbrellas
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Secured parking
- Service animals not allowed
- Snack bar/deli
- Spa
- Spa services on site
- Total number of rooms - 9
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Walkway to water
- Wheelchair accessible – no
Rooms
Deluxe Room
1 Queen Bed
Balcony/patio with garden views
Internet - Free WiFi
Entertainment - 35-inch Smart TV with cable channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Room is accessed via exterior corridors
- Access via exterior corridors
- Air conditioning
- Balcony or patio
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Free toiletries
- Free WiFi
- Individually decorated
- In-room safe
- Non-Smoking
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Television
- Toilet paper
- Towels provided
- Wardrobe or closet
Deluxe Suite
1 King Bed
Balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 35-inch Smart TV with cable channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Room is accessed via exterior corridors
- Access via exterior corridors
- Air conditioning
- Balcony or patio
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Free toiletries
- Free WiFi
- Individually decorated
- In-room safe
- Non-Smoking
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Television
- Toilet paper
- Towels provided
- Wardrobe or closet
Premium Suite
1 King Bed
Balcony/patio with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 35-inch Smart TV with cable channels
Food & Drink - Kitchenette
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Room is accessed via exterior corridors
- Access via exterior corridors
- Air conditioning
- Balcony or patio
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Daily housekeeping
- Free toiletries
- Free WiFi
- Individually decorated
- In-room safe
- Kitchenette
- Non-Smoking
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Television
- Toilet paper
- Towels provided
- Wardrobe or closet
