Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 79.20 per accommodation, per night
We have included all charges provided to us by the property.
- Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
- Fee for in-room wireless internet: MXN 0 per day (rates may vary)
- Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
- Late check-out fee: MXN 1800 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All inclusive details
All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages- Buffet and à la carte meals, snacks, and select beverages included
- Dining and beverage availability limited at one or more venues
Not included- Premium food items
- Premium/non-domestic alcoholic beverages
- Room service
Know before you go
- Pool access available from 8:00 AM to 9:00 PM.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard, MXN
Property Facilities
- 24-hour fitness facilities
- 24-hour front desk
- Adventure sport property
- Arcade/game room
- ATM/banking
- Banquet hall
- Beach property
- Beach towels
- Bicycle rentals on site
- Billiards or pool table
- Breakfast available (surcharge)
- Cashless transactions are available
- Children's pool
- Concierge services
- Conference space
- Conference space size (feet) - 8288
- Conference space size (meters) - 770
- Contactless check-in is available
- Contactless check-out is available
- Dry cleaning/laundry service
- Eco-friendly toiletries
- Elevator
- Family
- Fitness facilities
- Free self parking
- Garden
- Gift shops or newsstand
- Golfing nearby
- Kayaking nearby
- Laundry facilities
- Luggage storage
- No cribs (infant beds) available
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of buildings/towers - 12
- Number of coffee shops/cafes - 1
- Number of floors - 9
- Number of meeting rooms - 5
- Number of outdoor pools - 3
- Number of poolside bars - 2
- Number of restaurants - 3
- Number of swim-up bars - 1
- Parasailing nearby
- Parking (limited spaces)
- Pets not allowed
- Playground on site
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Safe-deposit box at front desk
- Scuba diving nearby
- Service animals not allowed
- Smoke-free property
- Snack bar/deli
- Spa services on site
- Surfing/bodyboarding nearby
- Terrace
- Total number of rooms - 450
- Tours/ticket assistance
- Water skiing nearby
- Waterslide
- Wheelchair accessible
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- WiFi (surcharge)
- Year Built - 1983
Rooms
Deluxe Doble Room Oceanfront
2 Double Beds
381-sq-foot room with sea views
2 Double Beds
381-sq-foot room with sea views
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Shower only
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- Wheelchair accessible
- WiFi (surcharge)
- Wireless internet access
Deluxe Double Room
2 Double Beds
381-sq-foot room with resort views
2 Double Beds
381-sq-foot room with resort views
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Shower only
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Deluxe Double Room, Ocean View
2 Double Beds
381-sq-foot room with ocean views
2 Double Beds
381-sq-foot room with ocean views
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Shower only
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room with sea views
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room with sea views
Layout - Bedroom
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Shower only
- Sofa bed
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Deluxe Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room with resort views
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room with resort views
Layout - Bedroom
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Sofa bed
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room with ocean views
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room with ocean views
Layout - Bedroom
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Separate bathtub and shower
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Standard Room
1 King Bed or 2 Double Beds
355 sq feet (33 sq meters)
1 King Bed or 2 Double Beds
355 sq feet (33 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker and free bottled water
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Super Saver Non Refundable
2 Double Beds
381-sq-foot room with resort views
2 Double Beds
381-sq-foot room with resort views
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Room service
- Shower only
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Swim up Double Oceanfront Only Adults
2 Double Beds
381-sq-foot room, balcony with pool views
2 Double Beds
381-sq-foot room, balcony with pool views
Relax - Private pool
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Balcony
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Fence around pool
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Private pool
- Rainfall showerhead
- Room service
- Shower only
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Swim up King Oceanfront Only Adults
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room, balcony with pool views
1 King Bed and 1 Twin Sofa Bed
428-sq-foot room, balcony with pool views
Relax - Private pool
Internet - WiFi 25+ Mbps
Entertainment - 55-inch TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Eco-friendly - Eco-friendly toiletries
Non-Smoking
- Air conditioning
- Balcony
- Bedsheets provided
- Cable TV service
- Coffee/tea maker
- Daily housekeeping
- Eco-friendly toiletries
- Fence around pool
- Hair dryer
- In-room safe
- Iron/ironing board
- Non-Smoking
- Phone
- Private bathroom
- Private pool
- Rainfall showerhead
- Room service
- Shower only
- Television
- Toothbrush and toothpaste available on request
- Towels provided
- WiFi (surcharge)
- Wireless internet access