Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
- Airport shuttle fee: MXN 6300 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in is available.
On-site payments
Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard, MXN
Property Facilities
- 24-hour front desk
- Airport transportation (surcharge)
- ATM/banking
- Barbecue grill(s)
- Bicycle rentals on site
- Billiards or pool table
- Business center
- Cashless transactions are available
- Change of bed sheets (on request)
- Change of towels (on request)
- Concierge services
- Contactless check-in is available
- Daily
- Dry cleaning/laundry service
- Ecotours on site
- Essential workers only - NO
- Express check-in
- Family property
- Free breakfast
- Free cooked-to-order breakfast
- Free full breakfast
- Free WiFi
- Full-service spa
- Garden
- Gift shops or newsstand
- Hiking/biking trails on site
- Horse riding/rental on site
- Laundry facilities
- Luggage storage
- Luxury property
- Meeting rooms
- Multilingual staff
- No cribs (infant beds) available
- No elevators
- No elevator (single level property)
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of outdoor pools - 2
- Number of restaurants - 3
- Pets not allowed
- Picnic area
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Safe-deposit box at front desk
- Service animals not allowed
- Shopping on site
- Smoke-free property
- Snack bar/deli
- Spa property
- Spa services on site
- Spa treatment room(s)
- Television in common areas
- Terrace
- Total number of rooms - 38
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible – no
Rooms
Family Loft
1 King Bed and 2 Double Beds
861-sq-foot individually decorated room, furnished patio with pool views
1 King Bed and 2 Double Beds
861-sq-foot individually decorated room, furnished patio with pool views
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, access to in-room childcare, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
- Bedsheets provided
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Coffee/tea maker
- Daily housekeeping
- Deep soaking bathtub
- Flat-panel TV
- Free toiletries
- Free WiFi
- Furnished patio
- Hair dryer
- Individually decorated
- Individually furnished
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Minibar
- Non-Smoking
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Satellite TV service
- Shower/tub combination
- Television
- Towels provided
- Wardrobe or closet
Royal Bungalow, 2 Double Beds
2 Double Beds
592-sq-foot individually decorated room, furnished patio with garden views
2 Double Beds
592-sq-foot individually decorated room, furnished patio with garden views
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, access to in-room childcare, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Non-Smoking
- Bedsheets provided
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Coffee/tea maker
- Daily housekeeping
- Deep soaking bathtub
- Flat-panel TV
- Free toiletries
- Free WiFi
- Furnished patio
- Hair dryer
- Individually decorated
- Individually furnished
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Minibar
- Non-Smoking
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Satellite TV service
- Shower/tub combination
- Television
- Towels provided
- Wardrobe or closet
Royal Bungalow, Jetted Tub (Mayan)
1 King Bed
592-sq-foot individually decorated room, furnished patio with garden and pool views
1 King Bed
592-sq-foot individually decorated room, furnished patio with garden and pool views
Layout - 3 bedrooms
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 30-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, access to in-room childcare, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Smoking And Non-Smoking
- Bedsheets provided
- Ceiling fan
- Change of bed sheets (on request)
- Change of towels (on request)
- Coffee/tea maker
- Daily housekeeping
- Deep soaking bathtub
- Flat-panel TV
- Free toiletries
- Free WiFi
- Furnished patio
- Hair dryer
- Individually decorated
- Individually furnished
- In-room childcare (surcharge)
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Jetted bathtub
- Minibar
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Satellite TV service
- Shower/tub combination
- Smoking and Non-Smoking
- Television
- Towels provided
- Wardrobe or closet