Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All inclusive details
All-inclusive room rates at Hotel Demetria are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Know before you go
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards, Cash, American Express, Mastercard, MXN
Property Facilities
- 24-hour fitness facilities
- 24-hour front desk
- Area shuttle (surcharge)
- Art gallery on site
- Banquet hall
- Boutique property
- Business property
- Concierge services
- Contactless check-in is available
- Contactless check-out is available
- Couples/private dining
- Designated smoking areas
- Designer stores on site
- Dry cleaning/laundry service
- Elevator
- Express check-in
- Express check-out
- Free self parking
- Free valet parking
- Free WiFi
- Fully fenced
- Gift shops or newsstand
- Laundry facilities
- Luggage storage
- Luxury property
- Meeting rooms
- Multilingual staff
- No cribs (infant beds) available
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of buildings/towers - 1
- Number of floors - 7
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Outdoor furniture
- Parking height restrictions apply
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Rooftop terrace
- Safe-deposit box at front desk
- Sauna
- Service animals not allowed
- Shopping on site
- Snack bar/deli
- Spa services on site
- Total number of rooms - 37
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Year Built - 2010
Rooms
Double or Twin Room, 2 Queen Beds (Máster Suite )
2 Queen Beds
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Premium Room, 1 King Bed
1 King Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Smoking and Non-Smoking
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Premium Room, 2 Queen Beds
2 Queen Beds
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Smoking And Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Smoking and Non-Smoking
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Room
1 Queen Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate dining area
- Shampoo
- Shower only
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Room (Urban Bath Suite)
1 Queen Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Room, 1 King Bed (Máster Suite )
1 King Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Room, 1 King Bed (Urban)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed, Tower
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 Queen Bed (Urban)
1 Queen Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate dining area
- Shampoo
- Shower only
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Room, 1 Queen Bed, Tower
1 Queen Bed
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 2 Queen Beds (Master)
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room, 2 Queen Beds (Urban)
2 Queen Beds
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate dining area
- Shampoo
- Shower only
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Room, 2 Queen Beds, Tower
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite (Demetria)
2 King Beds
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Dishwasher
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hydromassage showerhead
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Jetted bathtub
- Kitchen
- Kitchen island
- Laptop-friendly workspace
- Location - top floor
- Microwave
- Minibar
- MP3 docking station
- Netflix
- Oven
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Refrigerator
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Smoking and Non-Smoking
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Suite (Ochocientos)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite (Principal)
1 King Bed
Individually decorated room
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 50-inch Smart TV with cable channels, Netflix, MP3 dock
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Cable TV service
- Champagne service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Egyptian-cotton sheets
- Free bottled water
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- HDTV
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- In-room climate control (air conditioning)
- In-room safe
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Minibar
- MP3 docking station
- Netflix
- Non-Smoking
- Phone
- Pillow menu
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Separate bathtub and shower
- Separate dining area
- Shampoo
- Sleep Number by Select Comfort mattress
- Slippers
- Smart TV
- Soap
- Streaming services
- Television
- Toilet paper
- Toothbrush and toothpaste available on request
- Towels provided
- Turndown service
- Wardrobe or closet
Suite (Setecientos)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Suite Standard - Bed And Breakfast
645 sq feet (60 sq meters)
645 sq feet (60 sq meters)
Internet - Free WiFi
Entertainment - Plasma TV with cable channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, slippers, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability