Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages- Buffet meals, snacks, and beverages included
- Meals and beverages at companion properties
- Dining availability limited at one or more venues
Activities and facilities/equipmentLand activities
Not included
Know before you go
- Pool access available from 8:00 AM to 10:00 PM.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Debit cards not accepted, Cash, American Express, Mastercard, MXN
Property Facilities
- 24-hour front desk
- Adventure sport property
- Babysitting or childcare (surcharge)
- Banquet hall
- Beach
- Beach nearby
- Beach property
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Billiards or pool table
- Boat tours nearby
- Children's club
- Children's club (free)
- Children's pool
- City
- Concierge services
- Contactless check-in is available
- Contactless check-out is available
- Daily
- Dry cleaning/laundry service
- Ecotours nearby
- Elevator
- Essential workers only - NO
- Family
- Family property
- Fitness facilities
- Free beach club nearby
- Free beach shuttle
- Free breakfast
- Free buffet breakfast
- Free use of nearby fitness center
- Free WiFi
- Front entrance ramp
- Garden
- Golfing nearby
- Health or beauty spa nearby
- Kayaking on site
- Laundry facilities
- Luggage storage
- Marina nearby
- Miniature golf on site
- Motor boating nearby
- Natural
- No accessible shuttle
- No cribs (infant beds) available
- No elevators
- Noise-free rooms not guaranteed
- No rollaway/extra beds available
- Number of bars/lounges - 2
- Number of beach bars - 2
- Number of buildings/towers - 2
- Number of floors - 3
- Number of outdoor pools - 2
- Number of poolside bars - 1
- Number of restaurants - 3
- Personal motor watercraft nearby
- Pets not allowed
- Pool sun loungers
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Safe-deposit box at front desk
- Scooter/moped rentals nearby
- Service animals not allowed
- Smoke-free property
- Snack bar/deli
- Snorkeling nearby
- Stair-free path to entrance
- Swimming pool
- Table tennis
- Television in common areas
- Terrace
- Total number of rooms - 108
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Water dispenser
- Waterslide
- Wedding services
- Well-lit path to entrance
- Wheelchair-accessible concierge desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Year Built - 1987
Rooms
Family Room, Multiple Beds, Non Smoking, City View
1 King Bed and 2 Queen Beds
1 King Bed and 2 Queen Beds
Layout - 2 bedrooms and dining area
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Kitchenette
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Laptop workspace, safe, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk
- Desk chair
- Hair dryer
- HDTV
- In-room safe
- Kitchenette
- Laptop-friendly workspace
- Minibar (stocked, free items)
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Satellite TV service
- Separate dining area
- Shampoo
- Shower only
- Smooth flooring in room
- Soap
- Television
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wheelchair accessible
Junior Room
1 King Bed and 1 Queen Bed
1 King Bed and 1 Queen Bed
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Free minibar items
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk chair
- Hair dryer
- HDTV
- In-room safe
- Minibar (stocked, free items)
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Satellite TV service
- Shampoo
- Shower only
- Smooth flooring in room
- Soap
- Television
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wheelchair accessible
Luxury Room, 1 King Bed with Sofa bed
1 King Bed and 1 Queen Sofa Bed
1 King Bed and 1 Queen Sofa Bed
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Free minibar items
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk chair
- Hair dryer
- HDTV
- In-room safe
- Minibar (stocked, free items)
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Satellite TV service
- Shampoo
- Shower only
- Smooth flooring in room
- Soap
- Television
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wheelchair accessible
Select Room, Adults Only
1 King Bed
Located on the ground floor, deck/patio with garden views
Entertainment - 32-inch HDTV with satellite channels
Food & Drink - Free minibar items
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Iron/ironing board, safe, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Connecting/adjoining rooms available
- Daily housekeeping
- Deck or patio
- Desk chair
- Hair dryer
- HDTV
- In-room safe
- Iron/ironing board
- Location - ground floor
- Minibar (stocked, free items)
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Satellite TV service
- Shampoo
- Shower only
- Smooth flooring in room
- Soap
- Television
- Terrace
- Toilet paper
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
Standard Room
1 King Bed
Entertainment - 32-inch HDTV with satellite channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk chair
- Hair dryer
- HDTV
- In-room safe
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Satellite TV service
- Shampoo
- Shower only
- Smooth flooring in room
- Soap
- Television
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
Standard Room, 2 Double Beds
2 Double Beds
Entertainment - 32-inch HDTV with satellite channels
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower with a rainfall showerhead
Practical - Safe, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Smooth flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Connecting/adjoining rooms available
- Daily housekeeping
- Desk chair
- Hair dryer
- HDTV
- In-room safe
- Lowered locks/deadbolt
- Minibar
- Non-Smoking
- Phone
- Private bathroom
- Rainfall showerhead
- Roll-in shower
- Satellite TV service
- Shampoo
- Shower only
- Smooth flooring in room
- Soap
- Television
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wheelchair accessible
- Wheelchair-width doorways
