Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Fees
- Fee for in-room wireless internet: MXN 150 per day (rates may vary)
- Pet fee: MXN 1549 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages- A la carte meals and snacks included
- Dining availability limited at one or more venues
- Limited gourmet or à la carte dining
Not included- Minibar
- Surcharge for room service
- Spa/beauty facilities and services
Know before you go
- Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
On-site payments
Visa, Debit cards not accepted, Cash, American Express, Mastercard, MXN
Property Facilities
- 24-hour front desk
- Adventure sport
- Arcade/game room
- Archery on site
- ATM/banking
- Banquet hall
- Beach
- Beach property
- Billiards or pool table
- Business
- Business center
- Business property
- Concierge services
- Conference center
- Conference space
- Dog exercise area
- Dry cleaning/laundry service
- EarthCheck
- Eco-certified property
- Elevator
- Family
- Family property
- Fitness classes on site
- Fitness facilities
- Food and water bowls
- Free self parking
- Free WiFi
- Full-service spa
- Garden
- Gift shops or newsstand
- Golfing nearby
- Handrails in stairways
- Hiking/biking trails nearby
- Internet access - wireless
- Kayaking on site
- Laundry facilities
- Luggage storage
- Luxury property
- Meeting rooms
- Miniature golf on site
- No rollaway/extra beds available
- Number of bars/lounges - 4
- Number of buildings/towers - 1
- Number of coffee shops/cafes - 1
- Number of outdoor pools - 3
- Number of poolside bars - 2
- Number of restaurants - 4
- Number of swim-up bars - 1
- Only dogs are allowed
- Pet-friendly property
- Pet grooming services
- Pets allowed
- Pet-sitting services
- Pilates classes on site
- Playground on site
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Safe-deposit box at front desk
- Sailing on site
- Service animals not allowed
- Shopping on site
- Smoke-free property
- Snack bar/deli
- Spa
- Spa property
- Spa treatment room(s)
- Table tennis
- Tennis on site
- Terrace
- Total number of rooms - 323
- Volleyball on site
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchairs available on site
Rooms
Luxury Room, 1 King Bed
1 King Bed
678-sq-foot room, balcony/patio with ocean views
1 King Bed
678-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - WiFi
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Balcony or patio
- Bathrobes
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Hair dryer
- In-room safe (laptop compatible)
- Iron/ironing board
- LCD TV
- Non-Smoking
- Pets allowed
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Luxury Suite 1 pax
1 King Bed
63-sq-foot (5-sq-meter) room, balcony/patio with ocean views
1 King Bed
63-sq-foot (5-sq-meter) room, balcony/patio with ocean views
Relax - Private spa tub
Internet - WiFi
Entertainment - 37-inch LCD TV, cable channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Luxury Suite, 2 Double Beds
2 Double Beds
678-sq-foot room, balcony/patio with ocean views
2 Double Beds
678-sq-foot room, balcony/patio with ocean views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - WiFi
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Balcony or patio
- Bathrobes
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Hair dryer
- In-room safe (laptop compatible)
- Iron/ironing board
- LCD TV
- Non-Smoking
- Pets allowed
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Master Suite One Bedroom
2 Double Beds OR 1 King Bed
1356-sq-foot room, located on the top floor, balcony/patio with ocean views
2 Double Beds OR 1 King Bed
1356-sq-foot room, located on the top floor, balcony/patio with ocean views
Layout - Bedroom
Relax - Indoor private hot tub
Internet - WiFi
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Air conditioning
- Balcony or patio
- Bathrobes
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Free toiletries
- Hair dryer
- In-room safe (laptop compatible)
- Iron/ironing board
- LCD TV
- Location - top floor
- No cribs (infant beds)
- Non-Smoking
- Pets allowed
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- WiFi (surcharge)
- Wireless internet access
Master Suite One Bedroom 1 pax
1 King Bed
1356-sq-foot (126-sq-meter) room, balcony/patio with ocean views
1 King Bed
1356-sq-foot (126-sq-meter) room, balcony/patio with ocean views
Layout - Bedroom
Relax - Private spa tub
Internet - WiFi
Entertainment - 37-inch LCD TV, cable channels, and DVD player
Food & Drink - Room service and minibar
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking