QUERÉTARO FAQ'S

How do I get from the airport to my hotel?

Visitors will be flying into either Querétaro Intercontinental Airport (IATA code QRO), about 30 miles east of the historic center, or Mexico City International Airport (IATA code MEX), located approximately 130 miles to the southeast of Querétaro. While QRO primarily serves flights from Texas and domestic destinations, most international travelers from the U.S. arrive via Mexico City.

Private transfers can be arranged during your booking process; be sure to add this option online or contact us via phone or email to have them included.

How do I get around Querétaro using public transportation?

Querétaro's public transportation system isn't the most practical option for visitors. While local buses and colectivos (shared vans) are widely used by residents, routes can be confusing, and schedules aren't always clearly posted. The historic center (Centro Histórico) is compact and best explored on foot, with most major attractions within walking distance.

For getting around beyond the city center, taxis and rideshare apps like Uber and Didi are the most reliable choices. If traveling to nearby destinations such as Peña de Bernal or the Querétaro Wine and Cheese Route, booking a guided tour offers the most flexibility.

Is Querétaro a walking city?

Querétaro's Centro Histórico is definitely a walking-friendly area, with its colonial streets, plazas, and main attractions all within a compact, pedestrian-friendly zone. The historic district is well-maintained, with cobblestone streets, shaded plazas, and plenty of restaurants, cafés, and shops close to each other, making it an ideal place to explore on foot.

Outside of the historic center, however, Querétaro is not considered a "walking city" in the way that, say, Mexico City or Guanajuato might be. The city has grown significantly in recent decades, with modern residential and commercial areas spreading outward. Many of these newer areas, such as Juriquilla and El Campanario, are more car-dependent, and distances between attractions can be long.

For visitors staying in the historic center, walking is the best way to experience Querétaro's colonial charm. But for reaching places like the Querétaro Wine and Cheese Route, the Peña de Bernal, or the modern shopping districts, taxis, Uber/Didi, or guided tours (in the case of the wine and cheese route) are the most practical options.

Is Querétaro a dangerous city? Are there certain areas I should avoid?

Querétaro is considered one of the safest cities in Mexico, with a reputation for security, economic stability, and a high quality of life. It consistently ranks among the country's safest metropolitan areas, making it a welcoming destination for both tourists and expats. The city has a strong police presence, especially in the Centro Histórico, and violent crime rates are significantly lower than in other major cities in Mexico.

While Querétaro is generally safe, like any city, some areas are better avoided, particularly at night: side streets in the Centro Histórico that aren't as well-lit, or the outskirts and industrial areas (no place for a tourist anyway). To be safe, use trusted private transport or rideshare apps like Uber or Didi.

Can I pay/tip in U.S. dollars?

The currency in Mexico is the Mexican peso (written as MXP, MXN, or $ like American dollars). In tourist situations, usually $ is not used as it confuses the tourist into thinking the price is in American dollars. MXP or MXN versus USD are used in these cases.

In Querétaro, U.S. dollars are not widely accepted, and most businesses operate exclusively in Mexican pesos. Unlike in some tourist-heavy destinations like Cancún or Playa del Carmen, where U.S. dollars are more commonly used, Querétaro is a city that caters primarily to locals and business travelers rather than international tourists.

A few places may accept U.S. dollars, but it's not guaranteed and usually comes with an unfavorable exchange rate. These would include some high-end hotels and international chains (Hilton, Marriott, etc.), certain tour agencies that cater to foreign visitors, and luxury shops or businesses in Juriquilla, an upscale area. Pesos are best to have on hand at all times, but ATMs are available throughout the city and credit/debit is accepted in hotels, restaurants, and many (but not all) shops.

I don't speak Spanish. Will many people speak English?

English is not widely spoken in Querétaro, but you'll find some English speakers in certain areas, particularly in businesses that cater to international visitors. Hotels, especially international chains like Hilton and Marriott, usually have staff who speak at least some English, making check-ins and reservations straightforward. In upscale restaurants, cafés, and bars within the Centro Histórico or modern districts like Juriquilla, you may encounter servers who can communicate in English, though menus are often only in Spanish. Tour agencies and popular attractions, such as Peña de Bernal, sometimes offer English-speaking guides, but this isn't always guaranteed, so it's best to check in advance.

Outside of these areas, however, Spanish is the dominant language. In local restaurants, street food stalls, and traditional markets like Mercado de la Cruz, most vendors do not speak English, and menus are usually in Spanish. The same applies to taxi drivers, making it helpful to have your destination written down or ready on a map. Even without Spanish, visitors can still navigate the city with a little preparation. Using Google Translate can help bridge communication gaps, especially when reading menus or asking for directions. Learning a few key phrases, like asking for prices or requesting the check, can also go a long way in making interactions smoother.

What time do Mexicans usually eat? Do I need to make reservations at fancy restaurants in advance?

Mexicans typically have their main meal, "comida," between 1:30 and 4 p.m., while dinner, or "cena," is often lighter and eaten around 8 to 10 p.m. Many restaurants operate within these hours, but Querétaro, being a modern and business-friendly city, offers more flexibility than some smaller towns. Upscale restaurants and those in tourist-heavy areas may serve meals throughout the afternoon and evening, accommodating international dining habits. That said, if you plan to eat lunch at noon, options will be more limited, and if you prefer a full dinner before 7:00 p.m., you may find fewer restaurants serving heavier dishes at that time.

In Querétaro, making reservations for upscale restaurants isn't always necessary, but it is recommended for popular spots, especially on weekends. High-end restaurants in the Centro Histórico and affluent areas like Juriquilla can fill up quickly, particularly on Friday and Saturday nights when locals and visitors alike dine out. If you're planning to visit a well-known restaurant or a place with limited seating, booking in advance ensures you get a table, especially if you're dining with a group. However, for most mid-range and casual dining spots, walk-ins are usually accommodated without issue.

What are the best areas for shopping?

Querétaro's a great place to find everything from handcrafted goods to high-end fashion. For those interested in local crafts and unique souvenirs, the best place to start is Mercado de la Cruz, a bustling market where vendors sell handmade textiles, pottery, and traditional Mexican sweets. This is a great spot for picking up Querétaro's famous gorditas de nata or colorful handwoven bags. Another excellent stop is Mercado de Artesanías, a dedicated artisan market where you'll find locally made ceramics, leather goods, and embroidered clothing.

If you prefer boutique shopping and contemporary design, Querétaro's Centro Histórico is home to a variety of independent stores selling handmade jewelry, home décor, and Mexican fashion. Galería Libertad is known for showcasing local artists and designers, while Casa de la Marquesa Boutique offers elegant, colonial-inspired pieces.

For those looking for high-end shopping and international brands, Antea Lifestyle Center is the largest and most luxurious shopping mall in Querétaro, featuring stores like Hugo Boss, Coach, and Massimo Dutti, along with upscale dining options. Another popular choice is Plaza Paseo Querétaro, a modern shopping complex with a mix of global and Mexican retailers, as well as entertainment options like cinemas and rooftop bars.

What is nightlife like in Querétaro?

Querétaro's nightlife is as relaxed or lively as visitors want it to be. The historic center is filled with cozy cantinas and stylish rooftop bars, where live music and craft cocktails set the scene. Hércules Brewery, housed in a former textile mill (the same one where local fashion designers boast their own showroom), is a local favorite for artisanal beer, while Mezcalería Pachupa is known for its creative mezcal-based drinks.

For those who prefer traditional Mexican cantina culture, Cantina El Tío Pepe serves classic botanas with a side of nostalgia. If live music is the goal, Zenea Garden often hosts open-air performances, and La Encrucijada Rock House offers a lineup of local and international bands.