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How do I get from the airport to my hotel?

Singapore`s main airport is Changi Airport, if you have not booked a private transfer through us you have a few options, Train, Buses, Taxi, Rentals cars and Shuttle Buses are available at the airport to transport you to your hotel.

What types of transportation can I find at the airport?

There are self-service kiosks available at the airport for making transportation bookings upon your arrival. You can choose your vehicle type and enter your destination, make your payment and a driver will then pick you up at the waiting area provided.

A Ground Transport Desk can be found at each terminal in the arrivals halls, they are open 24 hours. They offer a shuttle service to most hotels in the downtown area, a shuttle bus departs every 15 minutes during peak hours and every 30 minutes during non-peak hours with an approximate cost of S$9 per adult and around S$6 for children up to 12, the journey is approximately 30 minutes. This is a good option late at night to avoid the long lines for taxi`s and avoid taxi surcharges.

The underground train/MRT (Mass Rail Transit) is offered at the airport. The station is located in between Terminals 2 and 3 underground. The easiest and fastest way into the city is to take the train from the airport to the Tanah Merah station and change trains, then catch a city-bound train to City Hall, exit through the left-hand side doors and cross the platform. The journey takes approximately 30 minutes and costs approximately S$2.70 per person. The last train from the airport leaves at 11:18 pm and the first train departs at 5:30 am.

The bus stops can be found in the basement under Terminals 1, 2 and 3 at the airport and run from 6:00 am to midnight daily, the fares cost approximately S$2.50 (please have exact change, no change provided) and the journey takes around an hour to reach the city. Take bus 36/36A to the city.

The Taxi stands are located outside the arrivals halls in each terminal, follow the signs. Taxis are metered and the journey into the city takes approximately 30 minutes and costs approximately S$20 - S$40 with an additional airport surcharge of S$3 - S$5 and a 50% additional surcharge after midnight until 6:00 am.

Several car rental companies can be found at the airport, rental counters can be found in the arrival halls on all three terminals.

What is the EZ-link Card?

There is a reloadable stored value travel card called the EZ-link card that can be purchased for use on public transport such as the MRT, LRT, buses and taxis (TransCab and SMRT taxis only), the cards are available for purchase at all MRT stations, TransitLink Ticket Offices and 7-Eleven stations and Shell petrol kiosks. The cost for a card is S$12, with S$7 stored value for use and S$5 which is nonrefundable.

What is the Singapore Tourist Pass?

There is a card available at select major MRT stations (Changi Airport, Orchard Rd) called the Singapore Tourist Pass with the same functionality as the EZ-link card (discounted travel), it offers unlimited travel on MRT, LRT, and buses. There are 3 options for the card, 1 day costs S$10, 2 day costs S$16 and a 3 day for S$20, there is a S$10 deposit that is refunded if the card is returned within 5 days from the purchase date. The card begins coverage from your first usage until the end of public transportation for that day (typically midnight for buses and 12:30 am for MRT).

How do I get from the train station to my hotel?

Singapore`s Mass Rapid Transit System (MRT) system is a quick, convenient and affordable way to get around the central parts of the city with over 140 stations and five lines running the length and width of the island. With stops and stations located at the airport, the CBD, Orchard Road, Chinatown, Marina Bay and extending to the suburbs around the island. Most likely there will be an MRT station within walking distance to your hotel with bus stations and taxi stands located right outside most stations.

How do I get around the city using public transportation?

The integrated public transport systems offered in the city of Singapore offer traveler`s very quick and convenient ways to get around the city including the Mass Transit System, Light Rail System, Buses, and Taxis.

The MRT is the backbone of Singapore`s public transportation system offering over 140 stations throughout the island and surrounding suburbs. It is a very reliable and cheap service with the routes covering most of the points of interest around the city. The trains run from 5:30 am to midnight and fares are approximately S$2 per adult, but if you are using the system for more than a single trip the EZ-link card holds the most economical value for visitors. The re-loadable card can be used on trains and buses throughout the city and offers unlimited daily travel. Cards can be purchased at every station equipped with General Ticketing Machines including Changi Airport, Orchard Road, and Chinatown, City Hall, Raffles Place and more. Visit for more information.

The bus services offered in Singapore are accessible, convenient, clean and efficient with extensive routes covering the island. The two main operators include SBS Transit (red and white buses) and SMRT (yellow buses). Bus fares cost approximately S$1 - $2.10. You will need exact change if paying with coins as the box gives no change. The buses run daily from 5:30 am - midnight with extended night services offered Friday and Saturday nights and the eves of public holidays running from 11:30 pm to 2:00 am on board the Nite Owl and the NightRider. A useful website for everything bus related is

Taxis can be a convenient way of getting around on the island of Singapore offering a cheap, comfortable, speedy way to get around. Taxis are metered and have surcharges for payments (10%) with credit cards as well as during peak hours (S$3.50) and late at night (midnight to 6:00 am) which can result in a 50% increase in fares. Taxi stands are often found outside most hotels and outside major attractions and public buildings, including train stations. You can also hail a taxi from the side of the road.

Should I hire a car in Singapore?

Hiring a car in Singapore can be difficult and expensive; it is not a popular option for visitors due to the need for an international driving permit, AutoPass, road taxes, gas prices, insurance, and inspection. The cost to rent a car can exceed over S$100 a day. And with the public transportation options throughout the city, a car is really not necessary.

There is a company called smove that offers electric car rentals in the Buona Vista area of Singapore where you can get a vehicle for around S$19 for 15 minutes and up to a full day.

How do I call/hail a taxi?

Taxis are available around the city and a popular way of travel in the compact city with relatively low pricing compared to other major cities. A taxi can be hailed anytime along public roads outside of the city center, in the city center a taxi can only pick up passengers at taxi stands. Taxis can also be found outside major hotels and attractions including the MRT and bus stations. Taxis can be scarce at times throughout the city with none available for hours at a time during weekly peak commute hours or inclement weather with long waits at taxi stands

The fare system can be complicated with surcharges being applied during peak hours as well as midnight and 6:00 am and airport surcharges.

Taxis are metered with basic fares starting around S$3.50 with a charge of around S$0.25 every ¼ mile. There are surcharges applied to taxis in Singapore depending on where and when you travel, it is best to get a rough idea of your final fare from the driver and ask for a receipt. Here is a general idea of some of the surcharges you can expect, which are applied in addition to your taxi fare. During peak hours (7:30 am - 9:30 am and 5:00 pm - 8:00 pm, except Sundays), the airport adds a S$3 and after midnight a 50% surcharge is added. Visit for more information or call tel. 6342-5222 (6-DIAL-CAB) for bookings.

Is Singapore a walking city?

The city of Singapore is a large city, but the city center is relatively small with hotels, tourist attractions and restaurants that are within walking distance along with other areas such as Clarke Quay, Orchard Road, Merlion Park, Chinatown and the island of Sentosa that are compact enough to walk around and do some shopping as well as explore the area and find somewhere to eat.

There are hundreds of MRT stops all over the city and most are within walking distance to the major attractions making it easy to catch the train and hop off at the stops you want. Many of the streets in the city feature dual sidewalks on each side of the road, due to rainy afternoons in the city most of the year there is a covered path on at least one side of the street to stay dry during the afternoon showers. Pedestrian crosswalks are plentiful as well as elevated walking bridges with escalators leading up to them.

Where can I rent a bicycle in Singapore?

Singapore offers some great areas for cycling with a large network of parks, the Quays, Sentosa and the areas such as Bukit Timah Nature Reserve and Tampines which are well-known mountain biking destinations. Bike rentals are offered at several places in the city and on the island of Sentosa with prices ranging from S$5 - S$10 a day.

Is Singapore a dangerous city, is there anything I should be aware of?

The city of Singapore is one of the world`s safest cities, but like any other major capital be mindful of petty crimes such as pickpockets who target tourists and be aware of your surroundings especially when walking in the city at night especially the red light district of Singapore, the `lorongs` in Geylang.

Singapore is a very clean city and has some strict rules against public nuisances such as jaywalking, spitting (especially gum), littering, smoking in public (there are designated areas) and drinking or eating on public transportation which is prohibited. Keep your eye out for signs posting the `don’ts` and the fines that are associated with such offenses.

Singapore has a death penalty for drug offenses and the unauthorized possession of firearms.

What are the best areas for shopping?

Singapore is a premier shopping destination, a world-class city known for its style and designer labels offering shoppers an abundance of shopping malls, luxury boutiques, high-end stores and street side markets. Orchard Road is a renowned shopping street filled with different stores at every turn; the road stretches for 1 ½ miles and features 22 shopping malls, 6 department stores, four movie theaters, restaurants, galleries, and nightclubs. Vivo City is the largest mall in Singapore located in the HarborFront precinct with over 1,000,000 square feet of retail space divided into 7 levels, with a movie theater, the largest Toys R Us, an amphitheater and a wading pool with four food courts! Most of the malls and larger stores in the city are open 7 days a week from 10 am - 10 pm with some areas open for late night shopping (midnight) the first Friday of every month.

No matter what your budget is the city has something to offer everyone, it is truly a shopper`s paradise.

There is a `Tax Refund` of 7% on goods and services (GST) in Singapore offered to tourists. If you make a purchase over S$100 at participating stores (look for the `Tax-Free` logo) and claim your money back upon departure. Look for the Electronic Tourist Refund self-help kiosks found at the Changi Airport in the departure hall or the Departure Transit Lounge which is after immigration and apply for your GST refund using the machines.

What is the currency? Can I pay/tip in US dollars?

The units of currency in Singapore are the Singapore dollar $, S$ SGD. US dollars are not accepted. Please be sure to have the correct currency on hand or be prepared to exchange your dollars for Singapore dollars (S$) upon arrival. Currency exchange desks can be found at the airport and many locations throughout the city.

For more detailed information, consult our guide to tipping in Singapore by clicking here Singapore

What is a popular time to visit?

The weather in Singapore is tropical due to its close proximity to the equator (85 miles north) with average temperatures in the low to high 80`s with low’s in the mid 70`s throughout the year, it is humid year round with the daily average being 84! The hottest months are June and July. Singapore is also known for monsoons with the Northeast Monsoon season from November until mid-March and the Southwest Monsoon season falling between June and September.

Singapore celebrates an array of festivals year round, weekend music festivals, food festivals and festive celebrations which are a reflection of the diversity of the city and its multi-ethnic culture with several ethnicities and religions all in one place. The Chinese New Year takes place in January, June offers the Great Singapore Sale for shoppers, July is the Singapore Food Festival, National Singapore Day is August 9th, The F1 Singapore Grand Prix takes place in September, Deepavali the Hindu festival of lights is in October and Christmas Wonderland at Gardens by the Bay is a magnificent scene with Christmas markets and amazing light sculptures.

What is the food like?

The food is Singapore is outstanding with a melting pot of cuisines from around the globe, the city has a colorful blend of several different cultures including Malaysian, Chinese, Thai, Indian, Vietnamese and Cambodian, and so you can be sure to find an array of local, international and regional cuisines all over the city. Makan means `eat` in Malay and Singaporeans are known for their love of food and eating is declared a national pastime and food is a national obsession. The basic five food groups consist of noodles, rice, meat, and seafood along with desserts or snacks. Singapore is an island and due to its location to the ocean it is well renowned for its fresh seafood, Chili crab and black pepper crab are two local dishes that are very popular and highly recommended. The city features an estimated 2,000 plus eateries, including fine dining at glamorous palaces to bustling hawker centers along with food courts to many hotels offering excellent dining options.

Some of the most popular dishes served in Singapore are Hainanese Chicken Rice, Chilli Crab, Laksa Char, Kuay Teow, Hokkien Prawn Mee, Barbecued Stingray, Fish Head Curry, Satay, Char Siew and Oyster Omelettes.

What is the nightlife like?

Singapore offers visitors a vibrant selection of nightlife. After dark, the Lion City transforms itself from a busy business hub to a bustling entertainment scene featuring an array of pubs, bars, and internationally renowned nightclubs. Here you can sip on a Singapore sling and dance until the sun comes up! Some of the best nightlife options can be found around the city center including Clark Quay, Marina Bay Sands, and Orchard Road and the clubs of Sentosa Island. There are two casinos that are popular in the city, Mariana Bay Sands at Marina Bay and Resorts World Sentosa in Sentosa with free admission for visitors after presenting a passport.

I don’t speak Malay will there be many people who speak English?

English is one of the three official languages spoken in Singapore along with Malay and Mandarin the national language is Malay. Most Singaporeans are bilingual and Singaporean English is based on British English and is used in the school systems and in business. There is a localized English dialect known as singlish which can be difficult to understand, it is based on the English language with Malay, Indian and Chinese influences. We suggest you get a good English-Singapore dictionary and familiarize yourself with common phrases such as hello, goodbye, excuse me and numbers 1-10.

What should I do if I need medical assistance or need to go to the hospital?

If you are in need of medical assistance dial 995 for an ambulance or in the case of a fire. Dial 999 for police and emergency services.

Singapore General Hospital dial +65 6222 3322.