ELMI Surabaya Hotel

The hotel is strategically located in the heart of the business and entertainment district, surrounded by municipal offices, with the official gubernatorial residence, a mall, a shopping centre, flower market, railway station and hospital located nearby. It is about 15 km from the international airport. The beach at Kenjeran and the zoo are about a 30-minute drive away. The Heroes Monument and the Submarine Monument can both be easily reached from the hotel.

The hotel has 140 rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.