De la Cite Carcassonne Hotel
4.7/5 Excellent
City Zone:
Medieval City Center
Address:
Place Auguste Pierre Pont
Property Style
Historic Building
Rooms:
59
In Carcassonne (City of Carcassonne)
With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.
With a stay at Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at La Barbacane 1 étoile, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.73 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
- Uncovered valet parking fee: EUR 30 per night (in/out privileges)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 30 to June 15:
- Swimming pool
Know before you go
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from June to September.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
On-site payments
Visa, Debit cards not accepted, Cash, American Express, Mastercard, EUR
Property Facilities
- 24-hour front desk
- Adventure sport property
- At least 80% of all lighting comes from LEDs
- ATM/banking
- Babysitting or childcare (surcharge)
- Banquet hall
- Bicycle rentals on site
- Biodegradable/compostable stirrers
- Biodegradable/compostable straws
- Boat tours nearby
- Breakfast available (surcharge)
- Business center
- Business property
- Cashless transactions are available
- Change of bed sheets (on request)
- Change of towels (on request)
- Concierge services
- Conference center
- Contactless check-out is available
- Designated smoking areas
- Designated smoking areas (fines apply)
- Dry cleaning/laundry service
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- Electric car charging station
- Elevator
- Energy-saving switches
- Family property
- Food and water bowls
- Free WiFi
- Full-service spa
- Garden
- Gift shops or newsstand
- Golfing nearby
- Guest education on local ecosystems and culture
- Hiking/biking trails nearby
- Housekeeping on request
- Kayaking nearby
- Laundry facilities
- LED light bulbs
- Library
- Locally-owned & organized tours & activities
- Luggage storage
- Luxury property
- Meeting rooms
- Mountain biking nearby
- Multilingual staff
- No single-use plastic soda bottles
- No single-use plastic stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Number of bars/lounges - 1
- Number of floors - 2
- Number of poolside bars - 1
- Number of restaurants - 1
- Outdoor seasonal pool
- Parking (limited spaces)
- Pet-friendly property
- Pets allowed
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- Rafting nearby
- Recycling
- Reusable cups only
- Reusable tableware only
- Safe-deposit box at front desk
- Scooter/moped rentals nearby
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Shopping on site
- Showcase for local artists
- Snack bar/deli
- Snorkeling nearby
- Spa property
- Spa treatment room(s)
- Stair-free path to entrance
- Steam room
- Swimming pool
- Terrace
- Total number of rooms - 59
- Tours/ticket assistance
- Turkish bath/Hammam
- Uncovered parking
- Valet parking (surcharge)
- Vegan menu options available
- Vegetable garden
- Vegetarian breakfast available
- Vegetarian menu options available
- Water dispenser
- Water-efficient showers only
- Wedding services
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Windsurfing nearby
- Winery attached
- Winery property
- Year Built - 1909
Rooms
Junior Suite, View
1 King Bed and 1 Double Sofa Bed
484-sq-foot (45-sq-meter) individually decorated room, balcony with garden views
Superior Room overlooking the gardens and ramparts - a king-size bed
1 King Bed
215-sq-foot room with garden views