The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 6:00 PM
- Saturday - Sunday: 8 AM - 2:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: [Horngasse 2a, 52064 Aachen (Nachteingang Hotel)]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 8 AM-2 PM on Sundays.
