Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Day (January 1) Gala Dinner per adult: EUR 100
- New Year's Day (January 1) Gala Dinner per child: EUR 100 (up to 18 years old)
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Airport shuttle fee: EUR 175.00 per room (one-way)
- Airport shuttle fee per child: EUR 175.00 (one-way)
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Late check-in fee: EUR 30 for check-in between 10:30 AM and 8:30 PM
- Rollaway bed fee: EUR 85 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 8 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
On-site payments
Visa, Debit cards, Cash, Mastercard, EUR
Property Facilities
- 24-hour front desk
- Adventure sport property
- Airport transportation (surcharge)
- Ballroom
- Banquet hall
- Books
- Business property
- City
- Coffee/tea in common areas
- Concierge services
- Contactless check-out is available
- Daily
- Distance from property (ft) - 656
- Distance from property (meters) - 200
- Dry cleaning/laundry service
- Ecotours nearby
- Elevator
- Free bicycles on site
- Free breakfast
- Free breakfast (local cuisine)
- Free parking nearby
- Free WiFi
- Full-service spa
- Hair salon
- Health or beauty spa nearby
- Hiking/biking trails nearby
- Horse riding nearby
- Hot springs on site
- Hot springs property
- Library
- Lot hours - 24 hours
- Luggage storage
- Maximum number of pets per room 2
- Meeting rooms
- Mountain biking nearby
- Multilingual staff
- Natural
- Nature reserve
- Number of bars/lounges - 1
- Number of buildings/towers - 1
- Number of coffee shops/cafes - 1
- Number of floors - 4
- Number of hot tubs - 2
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Only dogs and cats are allowed
- Parking (limited spaces)
- Pet-friendly property
- Pet max weight (per pet) in kg is 9
- Pet max weight (per pet) in lb is 20
- Pets allowed
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Rock climbing nearby
- Rooftop terrace
- Safe-deposit box at front desk
- Sauna
- Segway rental/tour nearby
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa
- Spa property
- Spa services on site
- Spa treatment room(s)
- Steam room
- Stereo
- Street parking
- Swimming pool
- Television in common areas
- Terrace
- Total number of rooms - 105
- Tours/ticket assistance
- Train station pickup (surcharge)
- Turkish bath/Hammam
- Vending machine
- Wheelchair accessible (may have limitations)
Rooms
Classic Single Room
1 Twin Bed
118 sq feet
Internet - Free WiFi
Entertainment - 22-inch LED TV with satellite channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
- Air conditioning
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- Individually furnished
- In-room safe
- Laptop-friendly workspace
- LED TV
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Pet-friendly room
- Phone
- Private bathroom
- Refrigerator
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Exclusive Double or Twin Room
1 Double Bed OR 2 Twin Beds
215 sq feet
1 Double Bed OR 2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 22-inch LED TV with satellite channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
- Air conditioning
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- Individually furnished
- In-room safe
- Laptop-friendly workspace
- LED TV
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Pet-friendly room
- Phone
- Private bathroom
- Refrigerator
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Premium Double or Twin Room, 1 Double or 2 Twin Beds, Terrace
1 Double Bed OR 2 Twin Beds
258 sq feet
1 Double Bed OR 2 Twin Beds
258 sq feet
Internet - Free WiFi
Entertainment - 22-inch LED TV with satellite channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
- Air conditioning
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- Individually furnished
- In-room safe
- Laptop-friendly workspace
- LED TV
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Pet-friendly room
- Phone
- Private bathroom
- Refrigerator
- Room and bed type depend on availability check-in
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Terrace
- Towels provided
- Wardrobe or closet
Standard Double or Twin Room
1 Double Bed OR 2 Twin Beds
183 sq feet
1 Double Bed OR 2 Twin Beds
183 sq feet
Internet - Free WiFi
Entertainment - 22-inch LED TV with satellite channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
- Air conditioning
- Bedsheets provided
- Bidet
- Blackout drapes/curtains
- Daily housekeeping
- Desk
- Free WiFi
- Hair dryer
- Individually furnished
- In-room safe
- Laptop-friendly workspace
- LED TV
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Pet-friendly room
- Phone
- Private bathroom
- Refrigerator
- Room service (limited hours)
- Satellite TV service
- Shower only
- Television
- Towels provided
- Wardrobe or closet