Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Hotel Mastino, corso di Porta Nuova, n.16]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 2.00 per person, per night for adults; EUR 1.60 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
- Fee for continental breakfast: approximately EUR 13 per person
- Airport shuttle fee: EUR 35 per vehicle (one way)
- Self parking fee: EUR 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- All guests must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for spa treatments. Reservations can be made by contacting the affittacamere prior to arrival, using the contact information on the booking confirmation.
On-site payments
Visa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, Mastercard, EUR
Property Facilities
- 24-hour front desk
- Airport transportation (surcharge)
- Breakfast available (surcharge)
- Caters to adults only
- Elevator
- Essential workers only - NO
- Free WiFi
- Full-service spa
- Laundry facilities
- Luggage storage
- Minimum guest age is 18
- No cribs (infant beds) available
- No rollaway/extra beds available
- Number of floors - 1
- Pets not allowed
- Professional property host/manager
- Safe-deposit box at front desk
- Self parking (surcharge)
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Spa property
- Spa services on site
- Total number of rooms - 6
- Turkish bath/Hammam
- Wheelchair accessible – no
Rooms
Deluxe Double Room
1 King Bed OR 2 Twin Beds
312 sq feet
1 King Bed OR 2 Twin Beds
312 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Bedsheets provided
- Bidet
- Coffee/tea maker
- Daily housekeeping
- Deep soaking bathtub
- Desk
- Free WiFi
- In-room safe
- Minibar
- Non-Smoking
- Private bathroom
- Room service (limited hours)
- Separate bathtub and shower
- Television
- Towels provided
- Wardrobe or closet
Superior Double Room
1 Queen Bed OR 2 Twin Beds
269 sq feet
1 Queen Bed OR 2 Twin Beds
269 sq feet
Internet - Free WiFi
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a bidet, and towels
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
- Air conditioning
- Bedsheets provided
- Bidet
- Coffee/tea maker
- Daily housekeeping
- Desk
- Free WiFi
- In-room safe
- Non-Smoking
- Private bathroom
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- Wardrobe or closet
