Lake Kivu Serena Hotel
4.3/5 Very Good
City Zone:
City Center
Address:
Gisenyi Rwanda
Property Style
Beach Hotel
Rooms:
30
Near Gisenyi Beach
When you stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach, just steps from Kivu Lake and Gisenyi Beach. This spa hotel is 1 mi (1.6 km) from Rwanda Tourism University College and 1.5 mi (2.5 km) from Université Libre de Kigali.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
When you stay at Lake Kivu Serena Hotel in Gisenyi, you'll be on the beach, just steps from Kivu Lake and Gisenyi Beach. This spa hotel is 1 mi (1.6 km) from Rwanda Tourism University College and 1.5 mi (2.5 km) from Université Libre de Kigali.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
- Airport shuttle fee: USD 120 per person (one-way)
- Airport shuttle fee per child: USD 60 (from 4 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- No pets and no service animals are allowed at this property.
On-site payments
Visa, Debit cards not accepted, Cash, American Express, JCB International, Mastercard, UnionPay, USD
Property Facilities
- 24-hour business center
- 24-hour front desk
- Airport transportation - drop-off (surcharge)
- Airport transportation (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Beach property
- Business
- Concierge services
- Conference space
- Designated smoking areas
- Essential workers only - NO
- Express check-out
- Family
- Family property
- Fitness facilities
- Free self parking
- Free WiFi
- Full-service spa
- Garden
- Gift shops or newsstand
- Laundry facilities
- Luggage storage
- Meeting rooms
- No elevators
- Number of bars/lounges - 1
- Number of buildings/towers - 1
- Number of floors - 2
- Number of outdoor pools - 1
- Number of poolside bars - 1
- Number of restaurants - 1
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals not allowed
- Spa property
- Terrace
- Total number of rooms - 30
- Wheelchair accessible (may have limitations)
Rooms
Family Room, 2 Queen Beds, Non Smoking, Pool View
2 Queen Beds
269-sq-foot room with pool views
Junior Suite, 1 King Bed, Lake View
1 King Bed
427.0-sq-foot room, balcony with lake views