Lake Kivu Serena Hotel

Name: Lake Kivu Serena Hotel
Address: PO Box 226, Gisenyi, GISENYI
Telephone: +250788200430
Price range: $30 - $1000

4 Stars 4.3/5 Very Good

City Zone:

City Center

Address:

PO Box 226, Gisenyi

Property Style

Rooms:

This hotel is located about 2 km from the centre of Gisenyi.

66 rooms are available. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services include a babysitting service, a childcare service, a transfer service, room service, a laundry service and a coin-operated laundry.

room facility and description

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a queen-size bed or a king-size bed. A minibar is provided. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

facilities

Facilities

Air conditioning;
Bar(s);
Café;
Car Park;
Conference Room;
Disability-friendly;
Garage;
Hotel Safe;
Internet access;
Laundry Facilities;
Laundry Service;
Pets;
Restaurant(s);
Room Service;
WLAN access;

Hygiene

Contactless check-in/-out;
Contactless payment;
Enhanced cleaning programme;
Hand sanitiser;
Health checks on staff;
Hygiene training for staff;
No high-touch furnishings;
No high-touch furnishings in public areas;
Packaged meals;
Protective equipment for employees;
Protective equipment for guests;
Protective hygiene screens;
Protective masks for guests;
Sanitiser dispenser;
Social distancing regulations;
Time interval between room bookings;
Use of commercially available disinfectants;

Meals

Special Diet;
Special Offers;

Room Facilities

Air conditioning (centrally regulated);
Balcony/Terrace;
Bathroom;
Internet access;
King-size Bed;
Minibar;
Shower;
Tea/coffee maker;
TV;
Wheelchair access;

Sport/Entertainment

Aerobics;
Gym;
Indoor Pool;
Massage;
Number of Pools;
Outdoor Pool(s);
Parasols;
Pool bar;
Tennis;

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