Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 16 October - 31 March, CHF 2.70 per person, per night. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 April - 15 October, CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
- Tourism fee: CHF 1.00 per person, per night
- Spa fee: CHF 2.00 per person, per night
We have included all charges provided to us by the property.
- Pet fee: CHF 20 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CHF 60.0 per day
- Spa fee: CHF 2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Renovations and closures
This property is closed from December 1 2025 to December 25 2025 (dates subject to change).
Know before you go
- Pool access available from 7:00 AM to 8:00 PM.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site payments
Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard, CHF
Rooms
Room Arven, Balcony, Lake View
1 Double Bed
215-sq-foot room, balcony with lake views
1 Double Bed
215-sq-foot room, balcony with lake views
Layout - 2 bedrooms
Internet - Free WiFi
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Balcony
- Bathrobes
- Bathtub or shower
- Bedsheets provided
- Connecting/adjoining rooms available
- Desk
- Eco-friendly toiletries
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Hardwood flooring in room
- Heating
- In-room safe
- Minibar
- No housekeeping
- Non-Smoking
- Phone
- Portable fan
- Recycling
- Room service (limited hours)
- Slippers
- Television
- Towels provided
- Wardrobe or closet
Single Room (Grand Lit)
1 Queen Bed
172-sq-foot room with garden views
1 Queen Bed
172-sq-foot room with garden views
Layout - 2 bedrooms
Internet - Free WiFi
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Bathrobes
- Bathtub or shower
- Bedsheets provided
- Connecting/adjoining rooms available
- Desk
- Eco-friendly toiletries
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Hardwood flooring in room
- Heating
- In-room safe
- Minibar
- No housekeeping
- Non-Smoking
- Phone
- Portable fan
- Recycling
- Room service (limited hours)
- Slippers
- Television
- Towels provided
- Wardrobe or closet
Standard Double Room, Balcony, Lake View
1 Double Bed
215-sq-foot room, balcony with lake views
1 Double Bed
215-sq-foot room, balcony with lake views
Layout - 2 bedrooms
Internet - Free WiFi
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Balcony
- Bathrobes
- Bathtub or shower
- Bedsheets provided
- Connecting/adjoining rooms available
- Desk
- Eco-friendly toiletries
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Hardwood flooring in room
- Heating
- In-room safe
- Minibar
- No housekeeping
- Non-Smoking
- Phone
- Portable fan
- Recycling
- Room service (limited hours)
- Slippers
- Television
- Towels provided
- Wardrobe or closet
Suite, Balcony, Lake View
1 Double Bed
1453-sq-foot room, balcony with lake views
1 Double Bed
1453-sq-foot room, balcony with lake views
Layout - 2 bedrooms
Internet - Free WiFi
Food & Drink - Kitchen
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Balcony
- Bathrobes
- Bathtub or shower
- Bedsheets provided
- Connecting/adjoining rooms available
- Desk
- Eco-friendly toiletries
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Hardwood flooring in room
- Heating
- In-room safe
- Kitchen
- Minibar
- No housekeeping
- Non-Smoking
- Phone
- Portable fan
- Recycling
- Rollaway/extra beds (surcharge)
- Room service (limited hours)
- Slippers
- Television
- Towels provided
- Wardrobe or closet
Superior Double Room, Balcony, Lake View
1 Double Bed
333-sq-foot room, balcony with lake views
1 Double Bed
333-sq-foot room, balcony with lake views
Layout - 2 bedrooms
Internet - Free WiFi
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Hardwood flooring in room
Eco-friendly - Eco-friendly toiletries and recycling bin
Need to Know - No housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
- Balcony
- Bathrobes
- Bathtub or shower
- Bedsheets provided
- Connecting/adjoining rooms available
- Desk
- Eco-friendly toiletries
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Guidebooks or recommendations
- Hair dryer
- Hardwood flooring in room
- Heating
- In-room safe
- Minibar
- No housekeeping
- Non-Smoking
- Phone
- Portable fan
- Recycling
- Rollaway/extra beds (surcharge)
- Room service (limited hours)
- Slippers
- Television
- Towels provided
- Wardrobe or closet