Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
- Facilities fee: COP 10000 per person, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Area shuttle (surcharge)
- Babysitting or childcare (surcharge)
- Business
- Business center
- Business property
- City
- Computer station
- Concierge services
- Conference center
- Contactless check-out is available
- Daily
- Dry cleaning/laundry service
- Elevator
- Family property
- Fitness facilities
- Free breakfast
- Free newspapers in lobby
- Free self-serve breakfast
- Free WiFi
- Gift shops or newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Meeting rooms
- Multilingual staff
- No cribs (infant beds) available
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of floors - 15
- Number of outdoor pools - 1
- Number of restaurants - 1
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Reception hall
- Safe-deposit box at front desk
- Sauna
- Service animals not allowed
- Shopping center shuttle (surcharge)
- Smoke-free property
- Television in common areas
- Terrace
- Total number of rooms - 90
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible
- Wheelchair accessible parking
Rooms
Deluxe Double Room, 2 Twin Beds
2 Twin Beds
323-sq-foot room with city views
2 Twin Beds
323-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with satellite channels and pay movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
- Air conditioning
- Alarm clock
- Bathrobes
- Bedsheets provided
- Cable/satellite TV service
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Guidebooks or recommendations
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- Iron/ironing board
- LCD TV
- Minibar
- Non-Smoking
- No rollaway/extra beds
- Pay movies
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Satellite TV service
- Shower only
- Slippers
- Television
- Towels provided
- Wardrobe or closet
- Wheelchair accessible
Standard Room, 1 Queen Bed
1 Queen Bed
237-sq-foot room with city views
1 Queen Bed
237-sq-foot room with city views
Internet - Free WiFi
Entertainment - 50-inch LCD TV with satellite channels and pay movies
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
- Air conditioning
- Alarm clock
- Bathrobes
- Bedsheets provided
- Cable/satellite TV service
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Guidebooks or recommendations
- Hair dryer
- Hypo-allergenic bedding available
- In-room safe
- Iron/ironing board
- LCD TV
- Minibar
- Non-Smoking
- No rollaway/extra beds
- Pay movies
- Phone
- Private bathroom
- Rainfall showerhead
- Room service (24 hours)
- Satellite TV service
- Shower only
- Slippers
- Television
- Towels provided
- Wardrobe or closet
