Special check-in instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Airport shuttle fee: COP 90000 per person (roundtrip)
- Pet fee: COP 60000 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Accessible airport shuttle
- Airport transportation (surcharge)
- Banquet hall
- Business center
- Business property
- Computer station
- Daily
- Designated smoking areas
- Ecotours nearby
- Elevator
- Essential workers only - NO
- Fitness facilities
- Free breakfast
- Free full breakfast
- Free self parking
- Free WiFi
- Garden
- Gift shops or newsstand
- Grocery/convenience store
- Hair salon
- Health club
- Laundry facilities
- Luggage storage
- Newspapers in lobby (surcharge)
- Number of buildings/towers - 1
- Number of floors - 9
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Only dogs and cats are allowed
- Pet-friendly property
- Pets allowed
- Pool sun loungers
- Porter/bellhop
- Professional property host/manager
- Rooftop terrace
- Safe-deposit box at front desk
- Sauna
- Spa services on site
- Steam room
- Television in common areas
- Terrace
- Total number of rooms - 125
- Tours/ticket assistance
- Turkish bath/Hammam
- Water dispenser
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Year Built - 2001
Rooms
Double Standard - Bed And Breakfast
753 sq feet (70 sq meters)
753 sq feet (70 sq meters)
Layout - Separate dining area
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Safe, phone, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Junior Room, 1 King Bed
1 King Bed
753-sq-foot room with park views
1 King Bed
753-sq-foot room with park views
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Free newspaper, safe, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bathrobes
- Bedsheets provided
- Ceiling fan
- Daily housekeeping
- Desk
- Digital TV service
- Doorbell/telephone notification
- Flat-panel TV
- Free cribs/infant beds
- Free newspaper
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe
- Non-Smoking
- Premium bedding
- Private bathroom
- Rollaway/extra beds (free)
- Room service (limited hours)
- Shower only
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
Quadruple Room, City View
2 Queen Beds
366-sq-foot (34-sq-meter) room with city views
2 Queen Beds
366-sq-foot (34-sq-meter) room with city views
Layout - Separate dining area
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell/phone notification
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Single Standard - Bed And Breakfast
301 sq feet (28 sq meters)
301 sq feet (28 sq meters)
Layout - Separate dining area
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, minibar, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Safe, phone, and desk
Comfort - Air conditioning and daily housekeeping
Standard Room, 1 Double Bed
1 Double Bed
301-sq-foot room with park views
1 Double Bed
301-sq-foot room with park views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Bedsheets provided
- Ceiling fan
- Daily housekeeping
- Desk
- Digital TV service
- Doorbell/telephone notification
- Flat-panel TV
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Shower only
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
- Wheelchair-width doorways
Standard Twin Room
2 Large Twin Beds
366-sq-foot room with park views
2 Large Twin Beds
366-sq-foot room with park views
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
- Bedsheets provided
- Ceiling fan
- Daily housekeeping
- Desk
- Digital TV service
- Doorbell/telephone notification
- Flat-panel TV
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe
- Non-Smoking
- Pet-friendly room
- Premium bedding
- Private bathroom
- Rollaway/extra beds (free)
- Room service (limited hours)
- Shower only
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
Superior Twin Room
2 Double Beds and 1 Twin Bed
215 sq feet
2 Double Beds and 1 Twin Bed
215 sq feet
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Bedsheets provided
- Ceiling fan
- Daily housekeeping
- Desk
- Digital TV service
- Flat-panel TV
- Free toiletries
- Free WiFi
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Shower only
- Toothbrush and toothpaste not available
- Towels provided
- Wheelchair accessible
