Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Please be aware that dogs reside at this property. Quiet hours are enforced at the property from 9:30 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
- Airport shuttle fee: COP 55000 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
On-site payments
Visa, Diners Club, Debit cards not accepted, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Accessible airport shuttle
- Accessible bus station shuttle
- Airport transportation (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Bicycle parking available
- Bicycle tour information
- Business center
- Casino nearby
- Coffee/tea in common areas
- Concierge services
- Covered parking
- Daily
- Distance from property (ft) - 1312
- Distance from property (meters) - 400
- Dry cleaning/laundry service
- Elevator
- Essential workers only - NO
- Events/parties not allowed
- Family property
- Free breakfast
- Free breakfast (local cuisine)
- Free bus station shuttle
- Free cooked-to-order breakfast
- Free newspapers in lobby
- Free parking nearby
- Free self parking
- Free valet parking
- Free WiFi
- Full-service spa
- Garden
- Health or beauty spa nearby
- Laundry facilities
- LGBTQIA+ friendly
- Library
- Limo or town car service available
- Lot hours - 24 hours
- Luggage storage
- Maximum number of pets per room 1
- Meeting rooms
- Nature reserve
- No cribs (infant beds) available
- Number of bars/lounges - 1
- Number of buildings/towers - 1
- Number of floors - 4
- Only dogs and cats are allowed
- Parking height restrictions apply
- Parking (limited spaces)
- Pet-friendly property
- Pets allowed
- Pets allowed (no fees)
- Pets cannot be left unattended
- Pets not allowed
- Professional property host/manager
- Proposal/romance packages available
- Secured parking
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Service animals not allowed
- Smoke-free property
- Smooth flooring in public areas
- Spa property
- Spa services on site
- Terrace
- Total number of rooms - 27
- Tours/ticket assistance
- Vending machine
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Rooms
Deluxe Quadruple Room
1 King Bed and 1 Double Bed
1 King Bed and 1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and Netflix
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop workspace and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Netflix
- Non-Smoking
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Raised toilet seat
- Room service
- Shower only
- Television
- Towels provided
- Wheelchair accessible
Double Room, Balcony
1 Double Bed
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and Netflix
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop workspace and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
- Balcony
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Laptop-friendly workspace
- Netflix
- Non-Smoking
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Raised toilet seat
- Room service
- Shower only
- Television
- Towels provided
- Wheelchair accessible
Standard Double Room
1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and Netflix
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop workspace and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Laptop-friendly workspace
- Netflix
- Non-Smoking
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Raised toilet seat
- Room service
- Shower only
- Television
- Towels provided
- Wheelchair accessible
Standard Quadruple Room, 2 Double Beds
2 Double Beds
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and Netflix
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop workspace and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Netflix
- Non-Smoking
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Raised toilet seat
- Room service
- Shower only
- Television
- Towels provided
- Wheelchair accessible
Triple Room
1 Twin Bed and 1 Double Bed
1 Twin Bed and 1 Double Bed
Soundproofed room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and Netflix
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop workspace and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Flat-panel TV
- Free toiletries
- Free WiFi
- Grab bar - near toilet
- Netflix
- Non-Smoking
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Raised toilet seat
- Room service
- Shower only
- Television
- Towels provided
- Wheelchair accessible
