Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Airport shuttle fee: COP 27000 per vehicle (one-way)
- Covered self parking fee: COP 12000 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
On-site payments
Visa, Diners Club, Debit cards not accepted, Cash not accepted, American Express, Mastercard, COP
Property Facilities
- 24-hour fitness facilities
- 24-hour front desk
- Airport transportation (surcharge)
- Banquet hall
- Business center
- Business property
- Cashless transactions are available
- Casino nearby
- Computer station
- Conference center
- Conference space
- Covered parking
- Daily
- Dry cleaning/laundry service
- Elevator
- Essential workers only - NO
- Family property
- Fitness facilities
- Free breakfast
- Free full breakfast
- Free newspapers in lobby
- Free WiFi
- Full-service spa
- Garden
- Gift shops or newsstand
- Laundry facilities
- Luggage storage
- Meeting rooms
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of restaurants - 1
- Parking height restrictions apply
- Pets not allowed
- Porter/bellhop
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Safe-deposit box at front desk
- Sauna
- Secured parking
- Self parking (surcharge)
- Smoke-free property
- Spa property
- Steam room
- Television in common areas
- Total number of rooms - 50
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
Rooms
Standard Room
1 Queen Bed
323 sq feet
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Free bottled water
- Free cribs/infant beds
- Free dial-up internet access
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room climate control (air conditioning)
- In-room safe (laptop compatible)
- Iron/ironing board
- Minibar
- Mini-fridge
- Non-Smoking
- Phone
- Plasma TV
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Turndown service
- Wardrobe or closet
Standard Single Room, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Free bottled water
- Free cribs/infant beds
- Free dial-up internet access
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room climate control (air conditioning)
- In-room safe (laptop compatible)
- Iron/ironing board
- Minibar
- Mini-fridge
- Non-Smoking
- Phone
- Plasma TV
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Turndown service
- Wardrobe or closet
Standard Twin Room
2 Twin Beds
323 sq feet
Internet - Free WiFi
Entertainment - 42-inch plasma TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
- Bathrobes
- Bedsheets provided
- Blackout drapes/curtains
- Cable TV service
- Daily housekeeping
- Designer toiletries
- Desk
- Down comforter
- Free bottled water
- Free cribs/infant beds
- Free dial-up internet access
- Free local calls
- Free toiletries
- Free WiFi
- Hair dryer
- In-room climate control (air conditioning)
- In-room safe (laptop compatible)
- Iron/ironing board
- Minibar
- Mini-fridge
- Non-Smoking
- Phone
- Plasma TV
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Room service (limited hours)
- Shampoo
- Shower only
- Soap
- Television
- Toilet paper
- Towels provided
- Turndown service
- Wardrobe or closet
