Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All guests who are not citizens of Columbia must show a valid passport. This is the only form of identification that is accepted at this property for non-citizens.
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Know before you go
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 9:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
On-site payments
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard, COP
Property Facilities
- 24-hour front desk
- Air hockey
- Arcade/game room
- Bicycle rentals on site
- Billiards or pool table
- Business center
- Children's pool
- Computer station
- Concierge services
- Conference center
- Conference space
- Conference space size (feet) - 54
- Conference space size (meters) - 5
- Contactless check-in is available
- Contactless check-out is available
- Daily
- Dry cleaning/laundry service
- Fitness facilities
- Food and water bowls
- Free breakfast
- Free full breakfast
- Free self parking
- Free WiFi
- Full-service spa
- Games
- Garden
- Gift shops or newsstand
- Laundry facilities
- Miniature golf on site
- No accessible shuttle
- No elevators
- No rollaway/extra beds available
- Number of bars/lounges - 1
- Number of coffee shops/cafes - 1
- Number of floors - 4
- Number of outdoor pools - 1
- Number of restaurants - 2
- Only dogs are allowed
- Outdoor tennis courts - 1
- Pet-friendly property
- Pets allowed
- Playground on site
- Pool sun loungers
- Porter/bellhop
- Professional property host/manager
- Proposal/romance packages available
- Reception hall
- Safe-deposit box at front desk
- Smoke-free property
- Snack bar/deli
- Spa property
- Spa services on site
- Table tennis
- Terrace
- Total number of rooms - 100
- Tours/ticket assistance
- Water dispenser
- Wedding services
- Wheelchair accessible – no
- Year Built - 1973
Rooms
Family Room
1 King Bed and 3 Large Twin Beds
538-sq-foot (50-sq-meter) room with garden views
1 King Bed and 3 Large Twin Beds
538-sq-foot (50-sq-meter) room with garden views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Family Suite
1 King Bed and 4 Twin Beds
215-sq-foot (20-sq-meter) room with garden views
1 King Bed and 4 Twin Beds
215-sq-foot (20-sq-meter) room with garden views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Safe and phone
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Junior Double Room
1 King Bed and 1 Twin Bed
646-sq-foot (60-sq-meter) room with garden views
1 King Bed and 1 Twin Bed
646-sq-foot (60-sq-meter) room with garden views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Sevilla Room Fourth Level
1 King Bed and 1 Twin Bed OR 3 Twin Beds
161-sq-foot room, located on the top floor, garden views
1 King Bed and 1 Twin Bed OR 3 Twin Beds
161-sq-foot room, located on the top floor, garden views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Free cribs/infant beds
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- LCD TV
- Location - top floor
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Standard Double Room
1 King Bed and 1 Twin Bed
161 sq feet
1 King Bed and 1 Twin Bed
161 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- LCD TV
- Minibar
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- Wardrobe or closet
Superior Quadruple Room
1 King Bed and 2 Twin Beds
215 sq feet
1 King Bed and 2 Twin Beds
215 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Free toiletries
- Free WiFi
- Hair dryer
- In-room safe
- LCD TV
- Minibar
- No cribs (infant beds)
- Non-Smoking
- Phone
- Premium bedding
- Private bathroom
- Room service (limited hours)
- Shower only
- Television
- Towels provided
- Wardrobe or closet