Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in the Only USA & Europe Citizens room category must present valid proof of citizenship at check-in. The hotel reserves the right to charge a supplement of USD 100 per person, per night, if valid proof is not provided.
Fees
- Late check-out fee: USD 20
- In-room safe fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages- All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipmentWater activities
Not included- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Gratuities
Know before you go
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- No pets and no service animals are allowed at this property.
On-site payments
Visa, Debit cards not accepted, Cash, Mastercard, USD
Property Facilities
- 24-hour front desk
- ATM/banking
- Beach nearby
- Bicycle rentals on site
- Billiards or pool table
- Children's pool
- Concierge services
- Dry cleaning/laundry service
- Fitness classes on site
- Fitness facilities
- Free WiFi
- Full-service spa
- Garden
- Hair salon
- Kayaking on site
- Laundry facilities
- Luggage storage
- Multilingual staff
- No elevators
- Number of bars/lounges - 15
- Number of buildings/towers - 9
- Number of coffee shops/cafes - 1
- Number of floors - 3
- Number of outdoor pools - 12
- Number of restaurants - 11
- Pets not allowed
- Picnic area
- Playground on site
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Safe-deposit box at front desk
- Service animals not allowed
- Smoke-free property
- Snack bar/deli
- Spa property
- Tennis on site
- Terrace
- Total number of rooms - 180
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Wheelchair accessible – no
- Yoga classes/instruction on site
Rooms
One-Bedroom Suite
2 Twin Beds
947-sq-foot room with a furnished balcony/patio
2 Twin Beds
947-sq-foot room with a furnished balcony/patio
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free cribs/infant beds
- Free toiletries
- Furnished balcony or patio
- Guidebooks or recommendations
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe (surcharge)
- Iron/ironing board
- Jetted bathtub
- Non-Smoking
- Phone
- Private bathroom
- Refrigerator
- Rollaway/extra beds (free)
- Separate bathtub and shower
- Television
- Toothbrush and toothpaste not available
- Towels provided
- Wireless internet access
Room
1 King Bed
947-sq-foot room with a furnished balcony/patio
1 King Bed
947-sq-foot room with a furnished balcony/patio
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free cribs/infant beds
- Free toiletries
- Furnished balcony or patio
- Guidebooks or recommendations
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe (surcharge)
- Iron/ironing board
- Jetted bathtub
- Non-Smoking
- Phone
- Private bathroom
- Refrigerator
- Rollaway/extra beds (free)
- Separate bathtub and shower
- Television
- Toothbrush and toothpaste not available
- Towels provided
- Wireless internet access
Studio Living
1 Twin Murphy Bed
947-sq-foot room with a furnished balcony/patio
1 Twin Murphy Bed
947-sq-foot room with a furnished balcony/patio
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bathtub only
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free cribs/infant beds
- Free toiletries
- Full-sized refrigerator/freezer
- Furnished balcony or patio
- Guidebooks or recommendations
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe (surcharge)
- Iron/ironing board
- Kitchenette
- Microwave
- Non-Smoking
- Oven
- Phone
- Private bathroom
- Rollaway/extra beds (free)
- Stovetop
- Television
- Toothbrush and toothpaste not available
- Towels provided
- Wireless internet access
Suite Doble
1 Double Bed
Features a private furnished balcony/patio
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free cribs/infant beds
- Free toiletries
- Full-sized refrigerator/freezer
- Furnished balcony or patio
- Guidebooks or recommendations
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe (surcharge)
- Iron/ironing board
- Kitchenette
- Microwave
- Non-Smoking
- Oven
- Phone
- Private bathroom
- Rollaway/extra beds (free)
- Stovetop
- Television
- Toothbrush and toothpaste not available
- Towels provided
- Wireless internet access
Suite King
1 King Bed
Features a private furnished balcony/patio
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free cribs/infant beds
- Free toiletries
- Full-sized refrigerator/freezer
- Furnished balcony or patio
- Guidebooks or recommendations
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe (surcharge)
- Iron/ironing board
- Kitchenette
- Microwave
- Non-Smoking
- Oven
- Phone
- Private bathroom
- Rollaway/extra beds (free)
- Stovetop
- Television
- Toothbrush and toothpaste not available
- Towels provided
- Wireless internet access
Two Bedroom Suite
1 King Bed, 2 Twin Beds and 1 Twin Murphy Bed
1 King Bed, 2 Twin Beds and 1 Twin Murphy Bed
Features a private furnished balcony/patio
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Daily housekeeping
- Desk
- Flat-panel TV
- Free toiletries
- Furnished balcony or patio
- Guidebooks or recommendations
- Hair dryer (on request)
- In-room climate control (air conditioning)
- In-room safe (surcharge)
- Iron/ironing board
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Phone
- Private bathroom
- Television
- Toothbrush and toothpaste not available
- Towels provided
- Wireless internet access