Special check-in instructions
Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Due to traffic restrictions, vehicle access to this property is not available. The property provides transfers via boat from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.
Fees
- Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
- Nearby parking fee: USD 60 per night (19685 ft away)
- Pet fee: USD 150 per pet, per stay
- Service animals are exempt from fees
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
On-site payments
Visa, Debit cards not accepted, Discover, Cash, American Express, Mastercard, USD
Property Facilities
- Adventure sport property
- At least 80% of all lighting comes from LEDs
- Beach property
- Beach towels
- Beach umbrellas
- Beach yoga on site
- Biodegradable/compostable straws
- Boat tours on site
- Breakfast available (surcharge)
- Coffee/tea in common areas
- Comprehensive food waste policy
- Conference center
- Conference space
- Conference space size (feet) - 1076
- Conference space size (meters) - 100
- Couples/private dining
- Cruise terminal shuttle (surcharge)
- Designated smoking areas
- Distance from property (ft) - 19685
- Distance from property (km) - 6
- Distance from property (meters) - 5955
- Distance from property (miles) - 3.7
- Dock
- Dry cleaning/laundry service
- Ecotours nearby
- Essential workers only - NO
- Fishing on site
- Free WiFi
- Front desk (limited hours)
- Garden
- Gift shops or newsstand
- Handrails in stairways
- Hiking/biking trails on site
- Kayaking on site
- Laundry facilities
- LED light bulbs
- Library
- Locally-owned & organized tours & activities
- Luggage storage
- Multilingual staff
- No cribs (infant beds) available
- No elevators
- No rollaway/extra beds available
- No single-use plastic straws
- Number of bars/lounges - 1
- Number of beach bars - 1
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Outdoor furniture
- Pet-friendly property
- Pets allowed
- Professional property host/manager
- Proposal/romance packages available
- Recycling
- Renewable energy source - solar
- Reusable cups only
- Reusable tableware only
- Safe-deposit box at front desk
- Sauna
- Scuba diving nearby
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Snorkeling on site
- Spa services on site
- Terrace
- Total number of rooms - 10
- Tours/ticket assistance
- Vegan menu options available
- Vegetarian breakfast available
- Vegetarian menu options available
- Walkway to water
- Wedding services
- Wheelchair accessible – no
- Year Built - 2006
- Yoga classes/instruction on site
Rooms
Cabin, Private Bathroom, Lake View
1 Double Bed OR 2 Twin Beds
1 Double Bed OR 2 Twin Beds
Overlooking the lake
Layout - Separate sitting area
Sleep - Bed sheets
Bathroom - Partially open bathroom, towels, and a shower
Comfort - Daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking, pet friendly
Room is accessed via exterior corridors
- Access via exterior corridors
- Bedsheets provided
- Champagne service
- Daily housekeeping
- LED light bulbs
- Non-Smoking
- Partially open bathroom
- Pet-friendly room
- Recycling
- Separate sitting area
- Shower only
- Towels provided
Cabin, Shared Bathroom, Lake View
1 Double Bed or 1 Twin Bed
1 Double Bed or 1 Twin Bed
Overlooking the lake
Food & Drink - Room service
Bathroom - Private bathroom and shower
Comfort - Daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Family Cabin, Multiple Beds
1 King Bed and 4 Twin Beds
1 King Bed and 4 Twin Beds
Overlooking the lake
Layout - Separate sitting area
Sleep - Bed sheets
Bathroom - 2 bathrooms, towels, and a shower
Practical - Yard
Comfort - Daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
- Access via exterior corridors
- Bedsheets provided
- Champagne service
- Daily housekeeping
- LED light bulbs
- Non-Smoking
- Private bathroom
- Recycling
- Separate sitting area
- Shower only
- Towels provided
- Yard
Family Studio Suite, Private Bathroom
1 Double Bed and 4 Twin Beds
1 Double Bed and 4 Twin Beds
Overlooking the lake
Layout - Separate sitting area
Relax - Fireplace
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Comfort - Daily housekeeping
Eco-friendly - Recycling bin and LED light bulbs
Non-Smoking, pet friendly
Room is accessed via exterior corridors
- Access via exterior corridors
- Bedsheets provided
- Champagne service
- Daily housekeeping
- Fireplace
- LED light bulbs
- Non-Smoking
- Pet-friendly room
- Private bathroom
- Recycling
- Separate sitting area
- Shower only
- Towels provided
