Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
- Fee for full breakfast: approximately GTQ 60.00 to 125.00 for adults, and GTQ 60.00 to 125.00 for children
- Crib (infant bed) fee: GTQ 150 per night
- Rollaway bed fee: GTQ 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- Hot springs access available from 9:00 AM to 8:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
On-site payments
Visa, Debit cards, Cash, Mastercard, GTQ
Property Facilities
- Airport transportation (surcharge)
- Arcade/game room
- Area shuttle (surcharge)
- Babysitting or childcare (surcharge)
- Banquet hall
- Billiards or pool table
- Boat tours nearby
- Breakfast available (surcharge)
- Business property
- Cashless transactions are available
- Conference center
- Conference space
- Dry cleaning/laundry service
- Family property
- Fireplace in lobby
- Free newspapers in lobby
- Free self parking
- Free WiFi
- Front desk (limited hours)
- Full-service spa
- Garden
- Gift shops or newsstand
- Hot springs on site
- Hot springs property
- Kayaking nearby
- Laundry facilities
- Luggage storage
- No elevators
- Noise-free rooms not guaranteed
- Number of bars/lounges - 1
- Number of buildings/towers - 2
- Number of floors - 2
- Number of hot tubs - 1
- Number of outdoor pools - 2
- Number of restaurants - 1
- Parasailing nearby
- Parking (limited spaces)
- Pets not allowed
- Pool sun loungers
- Pool umbrellas
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Safe-deposit box at front desk
- Secured parking
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Smoke-free property
- Snack bar/deli
- Spa property
- Terrace
- Total number of rooms - 38
- Tours/ticket assistance
- Uncovered parking
- Upper floors accessible by stairs only
- Wedding services
- Wheelchair accessible – no
- Year Built - 1987
Rooms
Double Room
2 Twin Beds
215-sq-foot room with a furnished balcony/patio
2 Twin Beds
215-sq-foot room with a furnished balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LED TV with cable channels
Food & Drink - Room service
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, access to in-room childcare, and wardrobe or closet; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Bathtub or shower
- Bed sheets not available
- Cable TV service
- Cribs/infant beds (surcharge)
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Furnished balcony or patio
- Hair dryer (on request)
- In-room childcare (surcharge)
- LED TV
- Non-Smoking
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service
- Television
- Towels provided
- Wardrobe or closet
Single Room
1 Queen Bed
194-sq-foot room with a furnished balcony/patio
1 Queen Bed
194-sq-foot room with a furnished balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LED TV with cable channels
Food & Drink - Room service
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, access to in-room childcare, and wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Bathtub or shower
- Bed sheets not available
- Cable TV service
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Furnished balcony or patio
- Hair dryer (on request)
- In-room childcare (surcharge)
- LED TV
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Room and bed type depend on availability check-in
- Room service
- Television
- Towels provided
- Wardrobe or closet
Superior Doble
1 Queen Bed
215-sq-foot room with a furnished balcony/patio
1 Queen Bed
215-sq-foot room with a furnished balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LED TV with cable channels
Food & Drink - Room service
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, access to in-room childcare, and wardrobe or closet; rollaway/extra beds and cribs/infant beds available on request
Comfort - Daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Bathtub or shower
- Bed sheets not available
- Cable TV service
- Cribs/infant beds (surcharge)
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Furnished balcony or patio
- Hair dryer (on request)
- In-room childcare (surcharge)
- LED TV
- Non-Smoking
- Rollaway/extra beds (surcharge)
- Room and bed type depend on availability check-in
- Room service
- Television
- Towels provided
- Wardrobe or closet
Triple Room
3 Twin Beds
269-sq-foot room with a furnished balcony/patio
3 Twin Beds
269-sq-foot room with a furnished balcony/patio
Internet - Free WiFi
Entertainment - 20-inch LED TV with cable channels
Food & Drink - Room service
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Desk, access to in-room childcare, and wardrobe or closet
Comfort - Daily housekeeping
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
- Access via exterior corridors
- Bathtub or shower
- Bed sheets not available
- Cable TV service
- Daily housekeeping
- Desk
- Free toiletries
- Free WiFi
- Furnished balcony or patio
- Hair dryer (on request)
- In-room childcare (surcharge)
- LED TV
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Room and bed type depend on availability check-in
- Room service
- Television
- Towels provided
- Wardrobe or closet