Special check-in instructions
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
All inclusive details
All-inclusive room rates at Hotel Don Carlos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
On-site payments
Visa, Debit cards, Cash, American Express, Mastercard, MXN
Property Facilities
- 24-hour front desk
- Arcade/game room
- Art gallery on site
- Children's games
- Coffee/tea in common areas
- Daily
- Designated smoking areas
- Essential workers only - NO
- Family
- Free breakfast
- Free self-serve breakfast
- Free WiFi
- Handrails in stairways
- Laundry facilities
- Luggage storage
- Pets not allowed
- Private host property
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Reception hall
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Shared microwave
- Shopping
- Shopping on site
- Stair-free path to entrance
- Television in common areas
- Total number of rooms - 29
- Tours/ticket assistance
- Upper floors accessible by stairs only
- Vending machine
- Water dispenser
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
Rooms
Deluxe Room
1 Double Bed
Layout - 3 bedrooms
Internet - Free WiFi 50+ Mbps
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free toiletries
- Free WiFi
- Laptop-friendly workspace
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Television
- Towels provided
- Wireless internet access
Premium Room
2 Queen Beds
Layout - 3 bedrooms
Internet - Free WiFi 50+ Mbps
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free toiletries
- Free WiFi
- Laptop-friendly workspace
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Private bathroom
- Television
- Towels provided
- Wireless internet access
Triple Room
3 Queen Beds
Layout - 3 bedrooms
Internet - Free WiFi 50+ Mbps
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Bathtub or shower, free toiletries, and towels
Practical - Laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bathtub or shower
- Bedsheets provided
- Cable TV service
- Daily housekeeping
- Desk
- Flat-panel TV
- Free toiletries
- Free WiFi
- Laptop-friendly workspace
- No cribs (infant beds)
- Non-Smoking
- No rollaway/extra beds
- Television
- Towels provided
- Wireless internet access
