Special check-in instructions
There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's WhatsApp mobile app before check-in. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
Fees
- Credit card charges are subject to a surcharge of 9 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- There is limited hot water on site.
- Pool access available from 10:00 AM to 9:00 PM.
- Children 18 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
On-site payments
Visa, Debit cards not accepted, Cash, American Express, Mastercard, MXN
Property Facilities
- Access to nearby outdoor pool
- Adventure sport property
- Beach club nearby (surcharge)
- Beach nearby
- Bicycle rentals nearby
- Children not allowed
- Contactless check-in is available
- Contactless check-out is available
- Designated smoking areas
- Essential workers only - NO
- Events/parties not allowed
- Express check-out
- Free WiFi
- Garden
- Hiking/biking trails nearby
- Horse riding nearby
- Housekeeping on request
- LGBTQIA+ friendly
- Limited hot water onsite
- Limo or town car service available
- Mountain biking nearby
- No alcohol served onsite
- No cribs (infant beds) available
- No elevators
- No front desk
- Noise-free rooms not guaranteed
- Number of beach bars - 10
- Number of floors - 2
- Number of outdoor pools - 1
- Pets not allowed
- Professional property host/manager
- Property does not offer onsite COVID-19 testing
- Property does not require health documentation at check-in
- Proposal/romance packages available
- Rock climbing nearby
- Scooter/moped rentals nearby
- Service animals not allowed
- Shared refrigerator
- Smooth flooring in public areas
- Tile flooring in public areas
- Total number of rooms - 9
- Upper floors accessible by stairs only
- Water dispenser
- Well-lit path to entrance
- Wheelchair accessible – no
- Ziplining nearby
Rooms
Basic Room, 1 Queen Bed, No Windows
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Wardrobe or closet
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Closed captioned TV
- Digital TV service
- Down comforter
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wireless internet access
Classic Studio, 1 King Bed
1 King Bed
Overlooking the park
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch Smart TV with satellite channels and Netflix
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
- Air conditioning
- Art supplies
- Bedsheets provided
- Blackout drapes/curtains
- Ceiling fan
- Closed captioned TV
- Digital TV service
- Down comforter
- Free extra futon
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Travel crib
- Wardrobe or closet
- Wheelchair accessible
- Wireless internet access
Classic Suite, 1 King Bed with Sofa bed, Pool Access, Pool View
1 King Bed and 1 Queen Sofa Bed
1 King Bed and 1 Queen Sofa Bed
Overlooking the pool
Layout - 2 bedrooms and living room
Internet - Free WiFi
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Wardrobe or closet
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Closed captioned TV
- Day bed
- Digital TV service
- Down comforter
- Free extra futon
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Sofa bed
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wireless internet access
Deluxe Double Room, 1 Double Bed, Pool Access, Garden Area
1 Double Bed
215-sq-foot room with garden views
1 Double Bed
215-sq-foot room with garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 52-inch Smart TV with satellite channels and Netflix
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Closed captioned TV
- Digital TV service
- Down comforter
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wireless internet access
Economy Room, 1 Bedroom, Courtyard Area
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Wardrobe or closet
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Closed captioned TV
- Digital TV service
- Down comforter
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wireless internet access
Economy Room, 1 Bedroom, Garden Area
1 Queen Bed
269-sq-foot room with garden views
1 Queen Bed
269-sq-foot room with garden views
Internet - Free WiFi
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Wardrobe or closet
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Closed captioned TV
- Digital TV service
- Down comforter
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wireless internet access
Traditional Room, 1 Bedroom, Garden Area
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Wardrobe or closet
Comfort - Air conditioning
Accessibility - Closed-captioned TV
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
- Air conditioning
- Bedsheets provided
- Blackout drapes/curtains
- Closed captioned TV
- Digital TV service
- Down comforter
- Free toiletries
- Free WiFi
- Hair dryer
- Housekeeping on request
- Hypo-allergenic bedding available
- Individually decorated
- Individually furnished
- Non-Smoking
- No rollaway/extra beds
- Pillow menu
- Pillowtop mattress
- Premium bedding
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower only
- Smart TV
- Soap
- Toilet paper
- Toothbrush and toothpaste not available
- Towels provided
- Wardrobe or closet
- Wireless internet access
